Ehrlich Toyota East - Service Center

We had very good service. I needed an oil change and they saved me a trip back to Ft. Morgan by getting my car in on the way home from the airport in Denver. The only draw bac I needed an oil change and they saved me a trip back to Ft. Morgan by getting my car in on the way home from the airport in Denver. The only draw back was that I needed a cabin filter replaced and they didn’t have it in stock. Otherwise, no complaints! More

Great service and work as always. Special thanks to Loren Bersch, service advisor, for getting us set up, keeping us informed, and having the vehicle done as promised. Special thanks to Loren Bersch, service advisor, for getting us set up, keeping us informed, and having the vehicle done as promised. More

I couldn't hear the technician in the video. Poor quality sound. Otherwise communication was good. Poor quality sound. Otherwise communication was good. More

The staff were competent, polite and caring. I brought my new car on, and they knew all about it. I brought my new car on, and they knew all about it. More

Always very nice and friendly. Answer all my questions and treat me very well. I would highly recommend them. Answer all my questions and treat me very well. I would highly recommend them. More

Great service and quick check in and checkout to get me on with my day on with my day More

My service appointment was a breeze. I appreciated the updates as they worked, especially the video! It was done in a very timely manner and had been washed when I picked it up - so appr I appreciated the updates as they worked, especially the video! It was done in a very timely manner and had been washed when I picked it up - so appreciated! I've been a long-time customer here, and little details like these make me feel valued. Thank you! More

McDonald Toyota is absolutely great. They make maintenance on your vehicle affordable and convenient. I know I can easily drop off my vehicle and they are willing to shuttle me to eit They make maintenance on your vehicle affordable and convenient. I know I can easily drop off my vehicle and they are willing to shuttle me to either my home or work. The workmanship is reliable, professional. I trust both the technician and service representative knowing their recommendations are honest and customer based. More

I was happy with the service I received when I got an oil change. I told them I was leaving on a long trip the next week and they did a thorough inspection of the vehicle. On the morning I was taking off on change. I told them I was leaving on a long trip the next week and they did a thorough inspection of the vehicle. On the morning I was taking off on the trip I found a huge black puddle of oil under my car. It was a Sunday so I couldn't contact McDonald. My husband found that the plug on the oil pan was loose. When he checked the oil, it was empty. He had to put over four quarts in it. More

If you’re looking for outstanding honest and trustworthy service, look elsewhere. This new staff at the service department are only out to make a buck. They don’t care about the customer and service advis service, look elsewhere. This new staff at the service department are only out to make a buck. They don’t care about the customer and service advisor Loren will lie to save his own skin. The sales and parts staff are incredible at this location, however service is horrid. More