McDonald Mazda North

Great overall experience The overall vibe is friendly and non-pressuring. From beginning to end, from browsing to the final sale and financing, the staff couldn't have been m The overall vibe is friendly and non-pressuring. From beginning to end, from browsing to the final sale and financing, the staff couldn't have been more easy to deal with. More

The worst company I have ever dealt with. In November of 2017, I went to Courtesy Mazda, located in Longmont, Colorado. I had originally went into purchase a 2005 Lexus Rx330. I drove from Den In November of 2017, I went to Courtesy Mazda, located in Longmont, Colorado. I had originally went into purchase a 2005 Lexus Rx330. I drove from Denver to Longmont and fell in love with this vehicle. The first sales person I spoke with Jonathan had me fill out the application. The process was in motion, at that time the financing was not set in stone but I was told by the Finance Manager Deb that she would be able to get me qualified, and let me leave with the Lexus. I had traded in my Jeep for this vehicle granted it was not working when this was done and the dealership knew the loan on this was not completely paid off. December…. I received a call from the company that I had the Jeep financed with stating that my payment was late. I explained to them I was in the process of purchasing another vehicle and they would be paying it off. By this time the original sales man had been fired. I was now dealing with another sales man named Art. I attempted to contact Deb and Art several times. No returned calls emails or text messages. January came around, still the Jeep had not been paid off nor had I heard from anyone within this organization. January 13th 2018, my friend had been leaving them messages all afternoon, 7pm Deb called her back. Since the Jeep had missing payments my credit score had went from a 600 and something to a 300. Deb proceeded to tell her that the Lexus had to be returned because, I didn’t qualify due to my credit being so low and the finance companies wanted me in a newer vehicle with less miles. My friend had asked to speak with the manager. Deb advised her, she was the manager. My friend told Deb that we would need to discuss other options. I again drove down to Longmont and sat with Art while we discussed options with my friend on the phone. During this time Deb took the keys to the Lexus, with all my belongings in it and moved it into the dock, where I had no access to retrieve my stuff. My friend agreed to co-sign. She provided all her documentation. Her credit was pulled 5 times from various companies. By this time I was furious that they had ruined my credit and that they had no communication skills at all. My friend had spoken to the manager who assured her that he would call her back, since he was trying to see if some of the banks he usually does business with would be willing to help. Brian Langer the owner has yet to call her back and it is now February. Deb refuses to talk to her saying she didn’t sign anything so she is not able to talk to her. If that is the case how was she able to pull her credit? Brian never called her back either. I was told by Deb that my credit score will not allow me to get financed and my friend cannot co-sign since she is out of state. This was told to me yesterday February 7, 2018, and the vehicle had to be returned. Four months it has taken them to ruin my credit and tell me I was not qualified. Why would a company let me leave the lot without financing, and why would it take so long for them to even process the loan? I am without a vehicle and now my credit is in the toilet. I am completely frustrated and irritated with this situation. More

An unexpected pleasurable experience! I had no intention of purchasing a car today but was impressed by the online research and reviews for the CX-5 and its features. I had no intention of purchasing a car today but was impressed by the online research and reviews for the CX-5 and its features. More

Art was great! Easy process and great service! Friendly and easy to communicate and work with. Reasonable and fair with the price and all around great experience. Re Easy process and great service! Friendly and easy to communicate and work with. Reasonable and fair with the price and all around great experience. Recommend! More

Great dealership I've always gotten my oil changes here so when I needed a new car I stopped by and got it within a day. Fantastic. I've always gotten my oil changes here so when I needed a new car I stopped by and got it within a day. Fantastic. More