McDonald Mazda North

Took my car in, Drove my car out smiling(me not the car). I called to get an appointment for servicing my Mazda 3 and got a quick appt. During Normal Oil service they found two issues with my car, both relat I called to get an appointment for servicing my Mazda 3 and got a quick appt. During Normal Oil service they found two issues with my car, both related to things I had asked them to take a look at. They showed me what they found, including taking me to the car so I could see. They fixed one and ordered parts for the second. They explained everything in detail to me and I approved their fixing the problems. They even offered me a loaner while they completed the work. Great service (both for the car and the customer). Timely and even significantly less expensive than I thought it would be. Thanks to the mechanics and the customer reps. More

Great Service The customer service is excellent, and has been since I bought my CX-5 almost 4 years ago. The associates are friendly and helpful. I'm rarely waitin The customer service is excellent, and has been since I bought my CX-5 almost 4 years ago. The associates are friendly and helpful. I'm rarely waiting more than an hour and they do a thorough job on my vehicle. More

Mary is the best! I worked with Mary to lease my first car. She made my experience so comfortable, easy and didn’t push me into anything. She was so knowledgeable about I worked with Mary to lease my first car. She made my experience so comfortable, easy and didn’t push me into anything. She was so knowledgeable about everything in my new car and answered every question thrown at her. I highly recommend Mary for all of your Mazda needs, she rocks! More

Karisa is the best thing to happen to this dealership! I’ve experienced issues from incomplete leasing paperwork (asking me to resign and pay more after the fact), to losing my title, to check engine light I’ve experienced issues from incomplete leasing paperwork (asking me to resign and pay more after the fact), to losing my title, to check engine lights (from service guys not updating during service) to ordering a product twice and never receiving it (the guy actually asked if I could call back at a more convenient time for him?) Karisa goes above and beyond for the dealership and her customers to make it right (fixing other people’s lroblems)! Great work! More

I always get premium service at this dealership I have been working with this dealership for a couple of years and I have always gotten excellent service. The staff in the service department has alw I have been working with this dealership for a couple of years and I have always gotten excellent service. The staff in the service department has always giving me excellent customer service More

Awesome The people who work there were super nice and flexible with what I needed done. I made a mistake with what I bought, and they fixed it the very next d The people who work there were super nice and flexible with what I needed done. I made a mistake with what I bought, and they fixed it the very next day. More

Great job! I really enjoyed my experience with Henry. I felt he was looking out for me and was price sensitive. He even gave me a discount. I will be back for ev I really enjoyed my experience with Henry. I felt he was looking out for me and was price sensitive. He even gave me a discount. I will be back for every service. More

Unhappy with service I had my headlight lenses polished and the lenses look great. I was not happy with the condition of my CX9 following the procedure. The hood was cover I had my headlight lenses polished and the lenses look great. I was not happy with the condition of my CX9 following the procedure. The hood was covered with white specks and some dirty water marks that run down the front of the van around and below the lenses. I took the car to a car wash and got most of the marks off the paint...some spots were not easy to remove but most are gone. The car should not have been returned to me in this condition. More

Very good Overall my experience with Courtesy Mazda went very well. They weren't pushy with me purchasing a car and understood what I was looking for. Im headin Overall my experience with Courtesy Mazda went very well. They weren't pushy with me purchasing a car and understood what I was looking for. Im heading off to college so they understood that I needed, a reliable vehicle that didn't have a lot of miles on it. They are very reasonable with prices and helped me find a good deal for being a broke college kid. They did take a while to inspect and fix the problems with the car but I know that they looked through thoroughly and fixed everything and did a great job! More

20K Mile Scheduled Maintenance As expected from previous visits, I received timely service and great customer service. The Manager on duty was very friendly and knew the reason for As expected from previous visits, I received timely service and great customer service. The Manager on duty was very friendly and knew the reason for my visit. Nice waiting area and free coffee is always appreciated. More