McDonald Mazda North

Great customer service Came in to change tires on my car, ended up buying newest model of my car. Was planning to do so anyway, but not that day. Came in to change tires on my car, ended up buying newest model of my car. Was planning to do so anyway, but not that day. More

relaxed atmosphere A wonderful experience made the entire process pain-free, friendly and accommodating, willing to work hard to get you the best deal. Amazing staff all A wonderful experience made the entire process pain-free, friendly and accommodating, willing to work hard to get you the best deal. Amazing staff all the way around, highly recommend. More

Power brake booster warranty repair Karisa got me right in & took care of warranty issue—no hassle, no charge. Love how honest this dealership is about warranty work! Customer safety com Karisa got me right in & took care of warranty issue—no hassle, no charge. Love how honest this dealership is about warranty work! Customer safety comes first. More

Chris was a great help. Chris was extremely helpful and accommodating. We made the decision to buy a CX-9 after test driving and checking out quite a few different options. C Chris was extremely helpful and accommodating. We made the decision to buy a CX-9 after test driving and checking out quite a few different options. Chris was very patient with us and allowed us to confidently make the purchase. More

Excellent Service I gave a rating of 5 stars because all those involved really understood the car I was looking for and definitely worked with me so I could get a good I gave a rating of 5 stars because all those involved really understood the car I was looking for and definitely worked with me so I could get a good deal. Also did an excellent window tint on the car after I purchased it. More

Oil Change The service was convenient and through. I visited this Mazda dealership the week before and appreciated the service and attention to detail. Thank yo The service was convenient and through. I visited this Mazda dealership the week before and appreciated the service and attention to detail. Thank you Very much. More

25,000 mile service Karisa was great to work with. The timeframe she provided for the service was accurate (and showed the efficiency of the service dept). She went throu Karisa was great to work with. The timeframe she provided for the service was accurate (and showed the efficiency of the service dept). She went through the service that my car received, as well as the services that would be required at the 30,000 mile service, including anticipated costs. Thanks Karisa! More

Communication is Key I was initially told that my car would be done in an afternoon. It was not, and when i tried to call (5 times) I was always sent to voicemail. The nex I was initially told that my car would be done in an afternoon. It was not, and when i tried to call (5 times) I was always sent to voicemail. The next day I finally received a call but because I couldn’t answer I missed it. I tried calling back, and again, straight to voicemail. More

Quick They got me in on time. They told me it would take a half hour and it was done in time, and clean. Great job to all. They got me in on time. They told me it would take a half hour and it was done in time, and clean. Great job to all. More

Unimpressive estimate on damage repair Several weeks ago, I went in to get an estimate on damage repair to my 2015 CX-5 from a bear getting inside of the vehicle. What I got was an email wi Several weeks ago, I went in to get an estimate on damage repair to my 2015 CX-5 from a bear getting inside of the vehicle. What I got was an email with very little detail on what would be done, what charges were labor vs parts, vehicle cleanup details, etc. This was very different from the detailed estimate I got from a local auto body shop. It seemed like this was not something the Mazda device center was familiar with providing. I have not had great luck with this service center. Early on in 2015, I had difficulty getting any response when I would call or text trying to get appointments for normal service. More