McDonald Mazda North

Love the text communication. Loaner car was much appreciated. Thanks Sarah, even replaced my battery in my key fob. appreciated. Thanks Sarah, even replaced my battery in my key fob. More

I had a wonderful experience at Courtesy Mazda. I bought a used Mazda and I wanted to know if there was any work I would need to get done sooner than later. I was able to schedule for the next day and when a used Mazda and I wanted to know if there was any work I would need to get done sooner than later. I was able to schedule for the next day and when I arrived I was greeted promptly. I went over my concerns and they started looking over my vehicle immediately. I waited there for the service to be completed and I was kept informed of all their findings as they were discovered. Pricing was reasonable and I was pleased with how efficient they were. Thank You Courtesty Mazda! More

Kim helped me with everything I was looking for, especially the car u was interested . She helped with all my questions and made my experience with Mazda AWSOME . Definitely would recommend her and especially the car u was interested . She helped with all my questions and made my experience with Mazda AWSOME . Definitely would recommend her and her team . Thank you ! More

Staff are friendly and quick to help. Great service all Staff are friendly and quick to help. Great service all around! Highly recommend this dealership. Staff are friendly and quick to help. Great service all around! Highly recommend this dealership. More

I had an excellent car buying experience experience & I already know that the service department is amazing! You can’t go wrong @ Courtesy Mazda! (Ask for Kim in Sales!) already know that the service department is amazing! You can’t go wrong @ Courtesy Mazda! (Ask for Kim in Sales!) More

Prompt service. Car finished when they said it would be. No car wash as performed in the past. No car wash as performed in the past. More

Attention to detail, accommodating, professional, and great communication throughout the entire service process. Highly recommended! great communication throughout the entire service process. Highly recommended! More

The sales and service staff were very professional and easy to work with in buying by car and subsequent service. easy to work with in buying by car and subsequent service. More

The service group is always professional in contacting me about service. The service is done quickly. They usually wash my car but are having trouble with staffing They were very apologetic about not doing about service. The service is done quickly. They usually wash my car but are having trouble with staffing They were very apologetic about not doing that More

Not a reflection on Sales or Mechanics. This review is regarding recent experience with the Service Center. I purchased my Mazda in 2012 at Courtesy Mazda in Longmont and always had a good experience regarding recent experience with the Service Center. I purchased my Mazda in 2012 at Courtesy Mazda in Longmont and always had a good experience with the servicing and staff until this last visit on September 2nd 2021 (different staff now). I will not be going back there. I knew it was time for a transmission tune-up and they said they would do a full diagnostic, which is fine. When I spoke with Sara she said the good news is you don’t need a new engine, but your spark plugs are misfiring, so we need to replace them and their fuel injectors. When we asked her if all 6 of them are bad, she said no but you might as well get them all replaced while they have the car apart in a condescending and belittling tone. It was unprofessional and I felt pressured, it would have been nice if she was upfront and said they are not all bad and given me the option to have just the bad one(s) fixed or all of them. Not that important but they didn’t wash my car after spending all that money and they have in the past even with an oil change. I always get a survey to fill out but not this time, it has been 10 days and they never sent one. I have always given a good review, so it appears they are only posting the good ones. I found out which survey engine they used and posted this review there. More