McDonald Mazda North

Excellent and helpful service Super helpful in terms of helping us into the right vehicle and streamlining the purchasing process. Dave in particular was knowledgeable and informat Super helpful in terms of helping us into the right vehicle and streamlining the purchasing process. Dave in particular was knowledgeable and informative! Highly recommend. More

Could do better The service department took my car in to look at a few things. One of the issues they could not duplicate, and wouldn’t even try to get a better under The service department took my car in to look at a few things. One of the issues they could not duplicate, and wouldn’t even try to get a better understanding of what I was mentioning, even if Mazda corporate wouldn’t allow the recording to be used as a determining factor. However, it would be nice to be able to get some one on one time with the technician to at least get a better idea of further steps and actions that can be taken to alleviate some of the issue at hand. I also was told by the service advisor that I had nails in two of my tires. They wanted to charge $30 PER TIRE to repair two nail holes. I respectfully, but forcefully declined. I had them air up my tires. I made it all the way back to my home town and was able to get the tires fixed by an independent shop. While I was at the independent shop, I asked them to repair both tires as advised by Mazda. They repaired one tire as required. However, on the other tire, there was no nail found. They did all the requisite diagnostic procedure to try and find the nail. They couldn’t find a single leak on the wheel. I feel as though the service department at Mazda didn’t have my best interest at heart. I’m leery to return for anything other than warranty work if I’m going to be lied to to get more money out of me. Also, I have no record of any work performed. Every other vehicle I’ve owned, I’ve received paperwork for EVERY warranty visit I’ve left. I feel as though they need some more training on professionalism with customers. More

Awesome experience They made me feel very comfortable. Arthur was awesome and did his absolute best to get me a good deal. This was my first brand new car purchase and h They made me feel very comfortable. Arthur was awesome and did his absolute best to get me a good deal. This was my first brand new car purchase and he without a doubt sealed the deal for me. More

No quote for Apple Car Play When I called for Apple CarPlay I mentioned an email that I had received with an expiration date. The person who answered the phone never quoted me on When I called for Apple CarPlay I mentioned an email that I had received with an expiration date. The person who answered the phone never quoted me on the price. More

A delightful car-shopping experience! Not only did I come away this week with the best car I've owned in my many decades of owning a wide variety of cars, this was the best car-buying expe Not only did I come away this week with the best car I've owned in my many decades of owning a wide variety of cars, this was the best car-buying experience I've had. Everyone I dealt with (Craig, Cindy, Amy, Kevin) couldn't have been friendlier, or more helpful if they were members of my family. I need to emphasize that I knew none of them before finding their dealership through Consumer reports. I'm quite certain that I will return to Courtesy Mazda when I'm ready for my next model. More

Professional and Courteous This dealership was the prime example of a resource that needs to be tapped for your next car expense. They are more than helpful with all questions a This dealership was the prime example of a resource that needs to be tapped for your next car expense. They are more than helpful with all questions and concerns. I not only got a great rate on a vehicle, but had the privilege of dealing with an extremely knowledgeable young woman who answered my questions every step of the way! This should be your one stop shop for a new or used Mazda! More

Minimum My salesperson was not very knowledgeable about the vehicle. I was not offered anything to drink, I had to ask for it. The vehicle was given to me My salesperson was not very knowledgeable about the vehicle. I was not offered anything to drink, I had to ask for it. The vehicle was given to me with less than 1/4 tank of fuel. Supposedly, the vehicle detailing was given extra attention. However, it just appears a very strong and overwhelming chemical was used to make the seats and dash shiny. Lastly, on arrival I noticed that the door to the fuse box was being held by tape. Salesperson was suppose to follow up and has not. More

2019 Mazda CX-5 Signature Purchase Went in a for a test drive of the new 2019 Mazda CX-5 Signature, discussed trade-in of my current vehicle. Slept on it, came back the next day, and c Went in a for a test drive of the new 2019 Mazda CX-5 Signature, discussed trade-in of my current vehicle. Slept on it, came back the next day, and completed the purchase. Very professional staff. More

Dirty car and an angry wife We bought a preowned car from Courtesy Mazda and was told the car would be cleaned before we left. The outside was cleaned but the interior and engine We bought a preowned car from Courtesy Mazda and was told the car would be cleaned before we left. The outside was cleaned but the interior and engine bay had not been touched. Would suggest doing that even before putting cars on the lot to sell. More

Clear bra and minor dent removal on a new sake Clear bra value was great and looks good. Window tint price for 2 windows is very high and not a great value. Service was very nice during the work. Clear bra value was great and looks good. Window tint price for 2 windows is very high and not a great value. Service was very nice during the work. More