McDonald Mazda North

Aspen and Min A+ Aspen and Min were great to work with. While there was a discrepancy in the agreed to offer and the final financial paperwork they agreed to the origi Aspen and Min were great to work with. While there was a discrepancy in the agreed to offer and the final financial paperwork they agreed to the original and made it right. More

Not satisfied I went for a simple oil change and was trying to be sold on a slew of services and products that were absolutely unnecessary. I also found my tires to I went for a simple oil change and was trying to be sold on a slew of services and products that were absolutely unnecessary. I also found my tires to be rotated when I specifically asked for them not to be. More

Oil change We ease hoping that you would have washed the car when the service was done. As far as the oil change and service that was all great. We ease hoping that you would have washed the car when the service was done. As far as the oil change and service that was all great. More

The man that helped me was awesome! Arthur was amazing he was welcome and helped me figure out what I wanted this is the first car I bought I love it! He did amazing! I love my new car!! Arthur was amazing he was welcome and helped me figure out what I wanted this is the first car I bought I love it! He did amazing! I love my new car!! More

Ok service, not very friendly staff, terrible communication Took my car for what turned out to be major issues. They told me they were going to do the work but nobody mentioned how long the service was going to Took my car for what turned out to be major issues. They told me they were going to do the work but nobody mentioned how long the service was going to take. I had to call that evening and the told me the car wasn't going to be ready until the afternoon of next day. I was left without a car I needed for work. Then the next day the had to keep the car for yet another day and again they never informed me. At the Subaru dealership I take my other car, they always tell me how long they need to keep the car for and if it needs to stay overnight the offer a loaner. Also, no voice mail on service department. If they don't answer you have to keep calling. The main receptionist sounded surprised when I asked her if the service department could call back. More

Short sweet and to the point Henry was great service and friendly. The dealership seems a little under staff but all in all made my wife happy and kids did fine in waiting room Henry was great service and friendly. The dealership seems a little under staff but all in all made my wife happy and kids did fine in waiting room More

Service took a very long time Two hours for an oil change and tire rotation is excessive considering a dedicated oil change place can get that same work done in 30 minutes. Also, Two hours for an oil change and tire rotation is excessive considering a dedicated oil change place can get that same work done in 30 minutes. Also, $250 for the work done seems very high. $20 install on an air filter is crazy. I don’t mind pay for the filter, but install on those is trivial, so charging $20 feels like gouging. In the past I’ve been very happy with service, but the guy in charge now is NOT friendly, and a little rude. Likely won’t be back. More

Horrible, copy and pasted from my Google review Took car in for scheduled service. Charles claimed I needed a new windshield to fix the cover that isn't attaching to the safety equipment above rear Took car in for scheduled service. Charles claimed I needed a new windshield to fix the cover that isn't attaching to the safety equipment above rearview. After looking at it again he is definately incorrect, at best. Shady and trying to sell me an $800 something I don't need at worst. He also claimed that Android Auto could not be added to my vehicle when another Mazda dealership just confirmed that indeed it can be. They based the mileage on the "service due" sticker off the tripometer. Apparently my next service is due at 10182 miles when the car has 15182 miles on it, tripometer read 5182. And last but not least they didn't even close my hood fully. I had to pull over on the highway afterwards to close it. Complete incompetence More

Buying new car I came in to see about trading in my existing Mazda CX five for a new one. I was very please that they have the newer model with the features that I w I came in to see about trading in my existing Mazda CX five for a new one. I was very please that they have the newer model with the features that I wanted on the property. I got to drive home in my new car on the same day More

Overal service over 5 years We bought our CX5 Jan 2014 and service has always been good. Only concern is high turnover of employees. Always someone new eveytime we are in. Rat We bought our CX5 Jan 2014 and service has always been good. Only concern is high turnover of employees. Always someone new eveytime we are in. Rating also would have been higher had our windshield not been marked green when it has 4 huge cracks in it! Makes you not trust the other green markings in the check list and seem to just be getting marked to perform a task and not actually looked at. More