
McDonald Mazda North
Longmont, CO

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Excellent service Service was great. I find relief knowing my car is getting quality service and preventing any problems. My appointment was scheduled when we had the b Service was great. I find relief knowing my car is getting quality service and preventing any problems. My appointment was scheduled when we had the blizzard. Service got me in early and was home before the full force of the blizzard hit. More
Service department is awesome I have always had a wonderful experience with the service department. They always check with me when they find something wrong and quote a price befor I have always had a wonderful experience with the service department. They always check with me when they find something wrong and quote a price before they proceed. I highly recommend Courtesy Mazda! More
regular maintenance Service rep very nice also let me use a loaner so I could run some errands. Great service.very friendly even though I live in Broomfield I will do the Service rep very nice also let me use a loaner so I could run some errands. Great service.very friendly even though I live in Broomfield I will do the drive to take my car to this dealership More
People first service Chance was kind and compassionate when talking to me about what I needed to have fixed. Talked me through the process so I could understand and helped Chance was kind and compassionate when talking to me about what I needed to have fixed. Talked me through the process so I could understand and helped get the bill down a little extra even though it was a tough and long job. Thank you! More
Purchase was quick and painless with cash!! The used vehicle we purchased from the dealership was clearly not checked on. When we attempted to test drive it it would not start and had to be jum The used vehicle we purchased from the dealership was clearly not checked on. When we attempted to test drive it it would not start and had to be jumped. Upon entering the dealership we couldnt find a salesman and the one who finally helped us did not provide the most friendly experience. The dealership did work with on the price due to multiple issues with the car needing repair. Definitely would not have chosen this dealership if I had to finance the vehicle. More
great experience with Every employee i came in contact with Our experience with Jen, our contact via an online request to see a Particular used car, was Fun and Terrific! A new employee being trained by Dave a Our experience with Jen, our contact via an online request to see a Particular used car, was Fun and Terrific! A new employee being trained by Dave as we were her Very First Sale at Courtesy Mazda, she was honest about what she didn’t know the answer to, and willing to find out the answers to all our questions. Dave joined us as it became clear that we wanted to buy the car we’d come to see. He was also very personable, patient, and kind. His demeanor while training our SalesWoman, Jen, was noteworthy in its tone and respectful teaching manner. My Partner and i were impressed by the entire experience. i will add that during a short wait time with Jen, she passed time with us joking and laughing, she is very comfortable being Lighthearted and Hilarious...i was Laughing so hard that i was crying! When it came time to talk finance, we were put in Amy’s capable and experienced hands. She also made us feel very comfortable and that she was clear and thoughtful and thorough in explaining the financing and options with Zero pressure and much respect and efficiency. The Entire sale from test drive to driving away in my New(er) car, freshly detailed, was less than THREE HOURS. wonderful! i was not relishing the idea of visiting another lot or 2 or 3 to look at cars that i didn’t like as much as the Nissan i came to see specifically. This happened on wednesday afternoon, and before we left, an appointment to tint the windows was made for saturday...just 3 days later. with a loner car to use in the meantime, the tint was finished within only a few hours and looks fantastic! This was the Best experience i’ve had buying a car, new or used. Kudos and High marks for Jen, Dave, and Amy, they are a terrific team and asset to the company, in general. i would confidently recommend Courtesy Mazda to AnyOne looking to buy a car, and will give them my repeat business, if the opportunity presents itself. Totally Satisfied, Lauren H. More
Oil change rotate tires general maintenance Very helpful, short time to complete service. Great communication. Required less time than estimated. I highly recommend this Mazda service locati Very helpful, short time to complete service. Great communication. Required less time than estimated. I highly recommend this Mazda service location Pleasant waiting room Explained what would be done More
Done in time, and well done My 30,000 mile Service was reasonably priced and done in the time expected so I could get back to work. They are always very courteous at this dealer My 30,000 mile Service was reasonably priced and done in the time expected so I could get back to work. They are always very courteous at this dealership. More
The best for Customer Service! Very prompt, always courteous, easy to schedule appointments, professional, I trust their recommendations! Henry is very knowledgeable and very helpfu Very prompt, always courteous, easy to schedule appointments, professional, I trust their recommendations! Henry is very knowledgeable and very helpful, Arthur always checks in to see how car is doing! More
Great customer service!! To be honest, I bought a vehicle from this dealership and had a few issues at first. I expressed these issues with management and they were swift and To be honest, I bought a vehicle from this dealership and had a few issues at first. I expressed these issues with management and they were swift and diligent about taking care of the issues. I think this made me a happier customer than if there was just a purchase with no problems. They truly do stand behind their vehicles they sell. The service department was amazing as well. They went above and beyond to fix the previously said issues. I would definitely recommend this dealership again!!! More