
McDonald Mazda North
Longmont, CO

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Zoom Zoom Courtesy Mazda of Longmont is my First choice for both Scheduled and unanticipated Maintenance on the family’ automobiles. Service is always great, t Courtesy Mazda of Longmont is my First choice for both Scheduled and unanticipated Maintenance on the family’ automobiles. Service is always great, timely , and at the cost quoted. Always a good experience . More
Always dependable and thorough The whole experience is easy and painless. They guys are great at communicating what is happening. I feel like the services are fairly priced and I’m The whole experience is easy and painless. They guys are great at communicating what is happening. I feel like the services are fairly priced and I’m pleased with my experience. I plan to return in the future. More
Courteous at Courtesy Mazda! Timely and friendly scheduling and service. Henry was kind and gave me undivided attention. Refreshing for a dealership's service department. So glad Timely and friendly scheduling and service. Henry was kind and gave me undivided attention. Refreshing for a dealership's service department. So glad I bought my car there. More
Botched oil change I took my car in a week before for atypical oil change. Turns out they didn’t put it back together securely and I ended up leaking all my oil. I don’t I took my car in a week before for atypical oil change. Turns out they didn’t put it back together securely and I ended up leaking all my oil. I don’t know because of a snow storm that it was oil under my car in my drive and not melting snow. I had to have it towed there and they fixed it at no cost. However they were pretty flippant about it and gave me no reassurances that my engine wasn’t damaged. And they didn’t offer me any compensation for my troubles or offer to pick me up to come get my car. Very frustrating and inexcusable. More
Customer Service Excellent I randomly showed up out of the blue to get my oil changed. They warned me that it might be and hour and 30 minutes. They were done in 45 minutes!!! W I randomly showed up out of the blue to get my oil changed. They warned me that it might be and hour and 30 minutes. They were done in 45 minutes!!! What great people! They live up to the name COURTESY!!! BTW Jiffy Lube charges 20.00 more for a oil change! More
No sales BS, just the facts, exactly as I requested! Don’t care for sales people in general. I made this known at the outset, and my wishes were honored. Our salesman agreed to stick to the facts, help u Don’t care for sales people in general. I made this known at the outset, and my wishes were honored. Our salesman agreed to stick to the facts, help us find what we needed and wanted, and we bought 2 cars as a result! Very happy with Courtesy Mazda, and recommending them to all my friends and family!!! More
Very helpful, and willing to answer all questions. Since my first experience havingmy mx,5 worked on I have had excellent service and results! This also includes work on my protege es. The new mazda3 h Since my first experience havingmy mx,5 worked on I have had excellent service and results! This also includes work on my protege es. The new mazda3 has been wonderful. More
Always excellent service Had problem with my car, spoke to Service. Was able to bring car in right away - they had a loaner already ready for me. They took care of problem wit Had problem with my car, spoke to Service. Was able to bring car in right away - they had a loaner already ready for me. They took care of problem with car faster than I expected! And my car looked great! More
horrible service I decided to give Cortesy Mazda one last shot. Last time I got our oil changed there they based the next service due sticker off the tripometer and l I decided to give Cortesy Mazda one last shot. Last time I got our oil changed there they based the next service due sticker off the tripometer and listed next service due at 10k miles, when they were doing a 15k mile service. They left the hood unlatched, had to pull over on the highway on the way home to close it. They lied to me about adding android auto to my car, costing them a huge sale. And they lied to me about another part as well claiming I needed a new windshield because Safelite broke the sensor cover above the rear view while replacing the windshield. I gave them one last shot because we had some rear end noise coming from the brakes and I had yet to research other dealerships. This car has a TSB on it for the rear calipers dragging and brake noise. They kept the car all day, claimed to have "cleaned" the brakes and it was exactly the same when we picked it up. I had my wife drive it past us a few times, service manager heard it and knew it wasn't right. When he had his "lead tech" who appeared to be drunk, listen to it he claimed it was "perfectly normal." I've had dozens of cars and have never had one sound like this. And this noise only came up the last couple of hundred miles. We have an appointment at another dealership on Friday. Assuming they teat us right we will be using them for our Mazda dealership future needs. Regardless I will never go back to Courtesy. And if I were Mazda I would be ashamed to fly my logo above their building. More
New CX9 Great local dealership. The vehicle we were looking for was not on the lot when we purchased. Courtesy vehicle was provided and made for an excellent Great local dealership. The vehicle we were looking for was not on the lot when we purchased. Courtesy vehicle was provided and made for an excellent buying experience. More