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McDonald Mazda North
Longmont, CO
776 Reviews
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April 16, 2020
Everything was great. I made the appointment in line and entire process went smoothly. Everyone was very responsive. I would definately use the service agan entire process went smoothly. Everyone was very responsive. I would definately use the service agan More
by BOBZINK07
Verified CustomerEmployees Worked With
Min Pedersen , Henry Donohoo
April 08, 2020
disappointed on 2.18.20 I went in to this dealership because my car had to be jumped twice. It's a 2017 Mazda CX5 with less than 60000 miles. They did not diagno on 2.18.20 I went in to this dealership because my car had to be jumped twice. It's a 2017 Mazda CX5 with less than 60000 miles. They did not diagnose the issue, they just replaced the battery. Less than 2 months later, I brought car back into the dealership because it had to be jumped again. the Service person told me on the phone it was probably a rodent issue (really?). They gave me a loaner car (very much appreciated) and again said it was probably a rodent issue. 3 days later I got a call saying that they charged the battery over the weekend and the car started on Monday. I asked what the issue was and they said probably a rodent issue but we found no evidence of that or an after market remote start issue. I have a Mazda service remote start package that Courtesy installed. Still no diagnosis as to the real issue and $190 later I'm no better off than when I went to them in the 1st place. Courtesy and Mazda do not need my continued business. The car is a $36000 vehicle, I deserve better than what I received. You are the dealership. If the dealership can't find an issue with one of their vehicles, I made a serious mistake with this purchase. I want to be able to use all the features I bought, not have them turned off because of an electrical issue with this vehicle that a dealership can't or won't solve. More
by UOFR61
Employees Worked With
never introduced themselves
April 01, 2020
Courtesy Mazda was very timely and very cost effective for the service work that I needed done. Would highly recommend them to anyone. If you need to buy a car or get your car serviced Courtesy Mazda is t for the service work that I needed done. Would highly recommend them to anyone. If you need to buy a car or get your car serviced Courtesy Mazda is the place to go. More
by Steve
Employees Worked With
Brian Langer , Kevin Nauta, Arthur Freeman, Min Pedersen , Henry Donohoo, Marge Chaussart
March 26, 2020
Good deal and great service. Very professional and courteous. I have take my car here since I bought it in 2010. And will continue do do so. Thanks for the great service courteous. I have take my car here since I bought it in 2010. And will continue do do so. Thanks for the great service More
by STEVENSON Diane
Employees Worked With
Henry Donohoo
March 21, 2020
I had several questions about buying a new car and felt comfortable with the answers I got. I do think I was treated with respect and accommodations were made for my situation that greatly improved my sati comfortable with the answers I got. I do think I was treated with respect and accommodations were made for my situation that greatly improved my satisfaction of buying a car here. Everything turned out well, so I am able to give a very good-to-excellent (4.7 star) rating. Be it the down payment arrangement, lease rate and payments or the warranty terms, I think a good deal was tendered which I happily accepted. Everyone I worked with here was a friendly, engaging and competent person. More
by bruce damon
Employees Worked With
Sarah (last name unknown) Parts dept., Aspen Swanson, Ryan Hall
March 18, 2020
Courtesy lives up to their name. They are efficient and treat customers with care and concern. Any issues are address quickly. I have used Courtesy for service for the past 3 years and am completely sati treat customers with care and concern. Any issues are address quickly. I have used Courtesy for service for the past 3 years and am completely sati discoed with their service and value. More
by JUDYVENNARD
Employees Worked With
Min Pedersen , Henry Donohoo
March 18, 2020
Art answered all my questions about the car and was very considerate. Ryan was respectful of my time and was able to answer all my financial questions. considerate. Ryan was respectful of my time and was able to answer all my financial questions. More
by MARTINCJM9
Employees Worked With
Arthur Freeman, Marge Chaussart, Ryan Hall
March 17, 2020
Great service. Very knowledgeable about their cars. Was in and out pretty quickly and got a good deal. I love my cx5. It's a blast to drive in and out pretty quickly and got a good deal. I love my cx5. It's a blast to drive More
by RICK.BUSSER
Employees Worked With
Aspen Swanson, Arthur Freeman, Ryan Hall
March 16, 2020
I have always received good service at Courtesy Mazda. This last visit no exception. I enjoy bring my car there. Knowing the service and people working there are professional This last visit no exception. I enjoy bring my car there. Knowing the service and people working there are professional More
by RICK_GLENDA
Employees Worked With
Henry Donohoo, Marge Chaussart
