McDonald Hyundai
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Flew in from another state to pick up a Certified Pre-Owned 2021 Ioniq with 8432 miles. We already own a 2022 Ioniq and loved it so much we wanted a second one. Talking with the sales person Kyle McM Pre-Owned 2021 Ioniq with 8432 miles. We already own a 2022 Ioniq and loved it so much we wanted a second one. Talking with the sales person Kyle McMillen on the phone, he told us that this vehicle was a retired service loaner. We were picked up at the airport and taken to the dealership to make the purchase. Our sales person was not there so someone else handled the paperwork. No Problem. Were told that the sales person needed to sign off on the paperwork later and they would email me all the documents the next day. Friday. (I had to ask for the paperwork a week later). Upon loading the vehicle for our return home I notice there is a trailer hitch installed. When I inquire about that they say "our mistake, yeah this car is actually a lease return". Red flag for me. Paperwork is done. We are now driving home. Spend the night in Glenwood Springs. Next morning it is lightly snowing and forecast for a bunch of snow. We continue to not get stuck. Driving the car on the open road home we notice that the car is pulling to the right. We have not hit anything or taken it off road or anything of the sort. All smooth roads. After getting home we make contact with the Kyle at the dealership to inform of the pulling to the right. Vehicle needed an alignment. Also there were missing body parts underneath due to the trailer hitch install. He immediately referred us to his brother Kenneth McMillen the sales manager. I shared my concern about the alignment and the issue of a trailer hitch being installed. Kenneth made my point of concern perfectly by stating "there is no way of knowing if anything was towed with the car". Thank you Captain Obvious. Kenneth informs me to take the car to an alignment shop and get an alignment. Then tells me to let him know how he can help. I get the alignment and let him know he can help by covering the $130 cost and sending me the missing factory installed underbody parts. All this to a Certified Pre-Owned vehicle that passed their 173 point inspection. Kenneth informs me the dealership would go out of business by fixing all the pre-owned vehicles and then does not reply back. Paid full asking price of a vehicle that was supposed to be a retired service loaner. Passed their 173 point inspection but still needed an alignment and has missing under body parts and a trailer hitch. I feel that this dealership cannot be trusted. Wanted to warn others to beware. Clearly by living out of state I will never do business with this dealership again but that would be the same for me if I lived around the corner from them. On a side note it has been almost a month and they have still not given me the title. Wonder if there is a problem with that. More
McDonald Hyunadi and Doe Snyder were amazing, not only yesterday, but over the past month with all of my phone calls, texts, and emails to Doe. To be clear, I never even met Doe until yesterday. She has yesterday, but over the past month with all of my phone calls, texts, and emails to Doe. To be clear, I never even met Doe until yesterday. She has been amazing! Everyone else there to assist with the financing and finalization of the purchase was amazing as well. This was the complete opposite of my past 6 plus years of experience (and unfortunately the past month) with Arapahoe Hyundai- I had no idea I could go to another Hyundai, so I wish I would have done that a long time ago. I will definitely be recommending McDonald Hyundai, Doe Snyder and all there to anyone I know needing a new car. With so many changes in the world these past couple of years due to the pandemic, customer service and true professionalism and concern for customers has dramatically declined across so many companies. My experience with Doe, Grant and a couple of others with McDonald Hyundai was not only so pleasantly opposite of that, but so refreshing! Even the emails from you- which I did not have time to respond to previously, so I apologize- after I had communicated with Doe, were different from Arapahoe Hyundai and 4 other Hyundai dealerships I communicated with- was out of the norm. I so appreciate the excellent service and care your team and the entire dealership provided to me. Honestly, Doe had no idea I would even eventually purchase from her; she simply spent the time to educate, truly help me and provide me with options and decisions, never making me feel obligated to come her way. I am happy to provide feedback for your website. As well, you are welcome to use this email statement from me to add to your website if you wish. I really want others to know they need to come to McDonald Hyundai for exceptional service and to work with people who are knowledgeable and truly care. Thank you again so much! You all made this so much easier for me! Kind Regards, Diane B More
Brandon West and everyone else at the dealership was wonderful to work with during the purchase of a new Genesis and trade in of my wife’s prior vehicle. Fair pricing and trade in. A pleasure to do this wonderful to work with during the purchase of a new Genesis and trade in of my wife’s prior vehicle. Fair pricing and trade in. A pleasure to do this transaction. More
Brandon West worked with us for the purchase of a 2021 Kona EV. He was very accomodating and professional about addressing any of our issues and has followed up several times after the purchase to make s Kona EV. He was very accomodating and professional about addressing any of our issues and has followed up several times after the purchase to make sure we are happy. He is very responsive to our follow up questions. We have found that the Kona EV is a perfect little car for running aorund town at a cost of around 2.5 cents a mile if one is buying electricity at $0.12/kWh. It sure drives like a little rocket compared out our other IC car:-) More
Micha was amazing to work with. We work with him every time we get a new Hyundai. He knows our history, always keeps our needs in mind, and never tries to get us to buy more than we We work with him every time we get a new Hyundai. He knows our history, always keeps our needs in mind, and never tries to get us to buy more than we need More
i bought my first new car here and the service was amazing, and the saleswoman was nice understanding of current situations as well as extremely informative to how the whole process worked! i am beyon amazing, and the saleswoman was nice understanding of current situations as well as extremely informative to how the whole process worked! i am beyond thankful and overly happy with Kim Soto for all the help and making buying a new care easy and virtually stressless. More
Micah Levy was a real gentleman, and handled my purchase of a 2014 Subaru with class and honesty. McDonald Hyundai did a great job of preparing the car for sale. They had a list of repairs that they did, of a 2014 Subaru with class and honesty. McDonald Hyundai did a great job of preparing the car for sale. They had a list of repairs that they did, but did not even mention that they had put new brake pads on the car. They delivered more than they had revealed. It was a very good experience, and the car is terrific. More
Great job Brandon. Financial manager did great job. Basically the easiest smoothest and best car buying experience I have probably ever had. Financial manager did great job. Basically the easiest smoothest and best car buying experience I have probably ever had. More





