McDonald GMC Cadillac - Service Center

I came in to have my 2010 Cadillac SRX. 30,000 mile checkup and went into the showroom to kill time and I fell in love with the Cadillac XTS! A very nice and friendly man intoduced himself as Henry checkup and went into the showroom to kill time and I fell in love with the Cadillac XTS! A very nice and friendly man intoduced himself as Henry Bujold. He informed me about the car and all of it's features. I have never had so much fun buying a car. I liked ringing the bell too!!! Merci beau coup More

I took my car in for an electrical problem. They said it was fixed after taking 3+ days. However, the same thing is still occuring. When I dropped my car off it had a half tank of gas, but when I got it bac was fixed after taking 3+ days. However, the same thing is still occuring. When I dropped my car off it had a half tank of gas, but when I got it back it was below E. I was running on fumes tring to find a gas station before my engine quit. I had to refill my loaner car, but they do not need to refill my car? I had to refill two vehicles, and since gas is so cheap, this was not a problem (sarcasm). Plus, on top of that my car was still taken apart. I had panels laying on the floor and other parts not put back together correctly. I don't get angry that often, but I am now! More

as always...a very pleasant experience.bill urbanski, our salesman,picked up the caddy at our house.had it serviced,took care of a warranty issue,and even had it detailed at no charge.cant put a price on the salesman,picked up the caddy at our house.had it serviced,took care of a warranty issue,and even had it detailed at no charge.cant put a price on the customer satisfaction displayed by mcdonald's. More

had both tail lights go out on my canyon (2004).thought it was a short, but just bulbs.maybe an hour wait. not bad.have been bring my pontiact here also,even though it is a lease from an other dealer, with it was a short, but just bulbs.maybe an hour wait. not bad.have been bring my pontiact here also,even though it is a lease from an other dealer, with no problem getting service done on it.and i usually get a car wash, too! More

Tom Bosio always gives me good service. I feel welcome when I need service and Tom will always answer any questions I have. I always feel that service I request is done well. I take good care of my vehicl when I need service and Tom will always answer any questions I have. I always feel that service I request is done well. I take good care of my vehicles and feel that the best way to keep it in good condition is to bring it to McDonalds. More

I always deal with Tom for my service work and Rod when I purchase my vehicle. They have always gone above and beyond and made sure I am completely satisfied. Tom took my car for an oil change last week, the purchase my vehicle. They have always gone above and beyond and made sure I am completely satisfied. Tom took my car for an oil change last week, the car always comes back clean inside and out. I called him and told him he has a great team of workers in the service dept. and I was very pleased with the inside and outside of my car. I am raising my 4 year old grandson and the inside of my car was a wreck. It came back to me clean and all the stuff that was on the floors was nicely boxed and in the back seat for me. Never have I had such great service before and at no additional fee. Thanks again Tom and I will be calling you for all my service needs. Sincerely, Tammy Fleming PS I'll be seeing you (Rod) when it comes time to deal on my next vehicle. More

Jason LaMirand agreed and advocated to correct a maintenance issue that was outside of a warrenty, but clearly impacted by previuos service work. Jason recieved approval from the Service Manager for maintenance issue that was outside of a warrenty, but clearly impacted by previuos service work. Jason recieved approval from the Service Manager for this repair at no cost to me as a customer. I did not press the issue of the ~$78 charge, but Jason's statement said it all - "if I were the customer, that is what I would expect". I was picked up and dropped off and my vehicle was also cleaned. I did speak to the Service Manager the approved this no charge to recognize Jason for what he did and also informed him that my next vehicle purchase would be from their lot. You can't beat this kind of service. More