McDonald GMC Cadillac - Service Center

Sales and service I purchased a used Cadillac Escalade that had a few problems. Marteen and Rick made sure everything was taken care of. Love this dealership and sales I purchased a used Cadillac Escalade that had a few problems. Marteen and Rick made sure everything was taken care of. Love this dealership and sales man! More

She was the greatest took care of my needs. She is the greatest, got all the information she asked for and the whole process was completed in 2days so thankful 🙂🙂 Very professional and courteo She is the greatest, got all the information she asked for and the whole process was completed in 2days so thankful 🙂🙂 Very professional and courteous overall!! More

went in for oil change, left with new truck took my wifes car in for an oil change, got to talking with Art, and wound up turning my 2015 Yukon in and leasing a 2017 sierra pick-up. Beautiful v took my wifes car in for an oil change, got to talking with Art, and wound up turning my 2015 Yukon in and leasing a 2017 sierra pick-up. Beautiful vehicle, loads of tech. Art and Tom Dexter were great to work with and most accommodating in all aspects . Art knows his product well and took ample time to explain all phases of this new vehicle. More

A++ Great place Very nice dealership to work with, very attentive and informative on any questions or problems I have had or have with my vehicle. A+ in my book.. Very nice dealership to work with, very attentive and informative on any questions or problems I have had or have with my vehicle. A+ in my book.. More

service work ok, service policy terrible The service itself was adequate. However, a pinion seal leak was detected and recommended for repair. This same repair had been done by the dealersh The service itself was adequate. However, a pinion seal leak was detected and recommended for repair. This same repair had been done by the dealership 13 months prior. I was informed repairs are guaranteed for 12 months and there would be no honoring of repair work. I feel some leeway should have been given since the leak was only discovered 1 month after guarantee and chances are it had been leaking previously. I will think hard about returning, either for service, or for a new vehicle. More

Went beyond what they had to. They fixed a small tire leak caused by a nail that definitely wasn't a warranty issue at no charge. They did this with no appointment in a very timel They fixed a small tire leak caused by a nail that definitely wasn't a warranty issue at no charge. They did this with no appointment in a very timely manner. More

Service at McDonald GMC/Cadillac in Saginaw, MI I have never met a friendlier, more professional staff. My Service Advisor was very patient with me, and happily answered all the questions I had abo I have never met a friendlier, more professional staff. My Service Advisor was very patient with me, and happily answered all the questions I had about my vehicle. The work on my vehicle was done in a timely manner and the entire experience was a very smooth one for me. More

more like a friend than a customer I would recommend McDonalds to anyone wanting to either purchase a vehicle or have one serviced. They treat you like a good friend, not a customer I would recommend McDonalds to anyone wanting to either purchase a vehicle or have one serviced. They treat you like a good friend, not a customer More

Best Service Department Outstanding customer service. I called ahead to make an appointment for an oil change and tire rotation. Not only did they get my car in on time, but Outstanding customer service. I called ahead to make an appointment for an oil change and tire rotation. Not only did they get my car in on time, but actually got it back to me sooner than promised. McDonald Cadillac GMC is the ONLY service department I trust to maintain my vehicle! More