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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

May 12, 2021

From the initial email, until I drove my XT5 off of the lot I had nothing less than an outstanding experience. Cody Robinson was a wealth of knowledge on both of the vehicles I was interested in leasing. B More

by Bvandenbelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Robinson
May 14, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

May 12, 2021

AJ was so patient with me and took time to find my family the perfect yukon! We will be back again! Our experience was quick and seamless! More

by Alexandriasenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

May 11, 2021

Very nice dealership. Was very easy to buy a new vechial from them. Owen was an excellent sales man. I would go back again thanks More

by Margrif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The McDonald GMC Cadillac Team

May 11, 2021

Good, easy, and pleasant experience of looking, test driving, and purchasing a vehicle. Our choice was made within 1hour of driving onto the lot. The choice was made by us alone. No pushing or coaxing b More

by Sarah Kochenderfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

McDonald GMC Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to McDonald GMC Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

May 11, 2021

This is the 2nd vehicle I bought from this dealer, very easy to work with and let me take my time deciding what vehicle I was interested in. would recommend Frankie to anyone More

by weisheimt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from McDonald GMC Cadillac. We can’t wait to see you for your next servicing appointment! Best, The McDonald GMC Cadillac Team

May 11, 2021

Francisco is Rockstar status when it comesTo getting Francisco is Rockstar status when it comes To getting the job done!! Very professional and got me into a car when I didn’t think I was going to be a More

by Jennifer.Gracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Francisco was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

Oct 22, 2021 -

Jennifer.Gracey responded

AJ is the most friendly and easy to work with salesman I have ever met! He found the perfect new to me vehicle for me!!!

May 10, 2021

Owen was very helpful and patient in helping me selected the perfect new vehicle. McDonald GMC Cadillac will be my go to dealership from now on :) More

by Monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

May 02, 2021

Braydon is a very knowledgeable and professional sales member. We highly recommend him. He made our purchase extremely easy and we went home with a brand new truck the same day! Thank you Braydon and McDo More

by Tim LaHaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

McDonald GMC Cadillac responded

Tim, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Braydon went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The McDonald GMC Cadillac Team

April 30, 2021

Great customer service. Very helpful and knowledgeable. They attended to all of my needs and I was able to get into the vehicle of my choice in a very reasonable deal! Highly recommended. Owen will take ta More

by maxsati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team

April 30, 2021

Owen was wonderful! Little sad I had to return it for the weekend due to wrong paperwork on the financiers part but overall loved it! More

by Mikiraymond9818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

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