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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

June 04, 2021

Art is the best. A truly compassionate and sincere guy. A true friend. Art will jump through hoops to help others...and always with a lot of character and knowledge. Miss ya bud. More

by dmquinn01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Bujold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Neil, Al Wilke
Jun 08, 2021 -

McDonald GMC Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The McDonald GMC Cadillac Team

Jun 08, 2021 -

dmquinn01 responded

"We" was not who I was complimenting. Art Neil is who I was complimenting. He and Henry ( in Sales ) are two bright spots in an otherwise toxic Sales and Finance environment.

June 02, 2021

Owen was my sales rep. He was great throughout the entire process. He really did his due diligence. Heather and Tom were great too! I would highly recommend McDonald Auto Group. More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

June 02, 2021

The staff was super friendly and helpful. Cole Fader helped me and my husband get the most for our trade ins and made sure we each drove away in cars that fit our every need. He went above and beyond to More

by GMFamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Fader
Jun 03, 2021 -

McDonald GMC Cadillac responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, The McDonald GMC Cadillac Team

May 22, 2021

Great people from start to finish! Brayden was an awesome salesman, very knowledgeable, kind and amazing! I would recommend them to anyone! Thank you very much! More

by Janda7271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

McDonald GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, The McDonald GMC Cadillac Team

May 21, 2021

Very easy to work with. In and out in a timely matter. Henry made everything simple and quick. Great experience. Found exactly what I was looking for. More

by GMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

May 19, 2021

I worked with Fransisco, he was a pleasure to work with. Knowledge, efficient and just down to earth. I would recommend him and the dealership. More

by Kappjulee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

May 17, 2021

Frankie went way beyond my expectations to put me in Frankie went way beyond my expectations to put me in the right vehicle!!! Highly recommend seeing him for your next car purchase! Happy Customer, More

by Carriejune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Carriejune responded

I was honestly most impressed with how busy he was, yet he still made me feel like I was his only customer and that I was the only person he was dealing with at that moment!!!

May 17, 2021

Excellent customer service in every respect. Made a complex transaction very smooth. Quick turnaround in getting vehicle prepped and delivered. Professional in every respect. Highly recommend the de More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

McDonald GMC Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Best, The McDonald GMC Cadillac Team

May 17, 2021

The Customer service was excellent. Everyone was very friendly. Experience was fast and easy. We got the truck my family and I were looking for. More

by Michaelzyrowski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Stricker
May 18, 2021 -

McDonald GMC Cadillac responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Best, The McDonald GMC Cadillac Team

May 13, 2021

Super great service, AJ made the buying process easier than I thought it would be. I was a little worried because of a noise I noticed after purchasing the vehicle but they gave me a loaner and fixed the More

by Rosemaris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that AJ was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

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