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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

June 11, 2021

Shane, Mark and Tom were so easy to work with, provided no-hassle negotiations, and treated us like we had been working with them for years instead of being brand new customers. The entire buying process w More

by sd2135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Prokopenko, Shane Robinson
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

June 11, 2021

Another great experience at McDonald GMC Cadillac! Everyone was very kind & helpful with the entire process. Owen answered all of my questions & Tom was also great! More

by Monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

June 10, 2021

Ben was a great help the whole time. I didn't make it easy on him. I was not prepared myself and he was very helpful. I would like to think he had to work extra hard getting getting me my truck and he d More

by Weber771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

McDonald GMC Cadillac responded

Hi and thanks for the great feedback! We're very happy that Ben was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The McDonald GMC Cadillac Team

June 10, 2021

Francisco was absolutely amazing got me the car I wanted the day I wanted it with all the Bells and whistles , no questions aske .I will never go anywhere else to buy a car. More

by Marquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

June 10, 2021

AJ was great with helping find what we were looking for. He made the process easy and fast with no head aches! Highly recommend him! More

by Katie01219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

June 09, 2021

Ben had reached out to me because I had been looking for this truck for a while now, and he found me my dream truck. He helped me through everything with my first loan, and made sure I got to drive away in More

by rileymorey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

McDonald GMC Cadillac responded

We are extremely grateful to receive such an outstanding review, Riley! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Ben was able to do this for you and we encourage you to contact <HIM/HER> or stop by if you have any further automotive needs. Best, The McDonald GMC Cadillac Team

June 09, 2021

Ben is PHENOMENAL! He listened, didn't pressure us or rush the process, and communicated clearly every step of the way. Ben is professional and trustworthy. We will definitely be back when it's time for More

by Trisha Waite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Fader, Don Thurston
Jun 11, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Ben was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

June 07, 2021

Owen did a great job and went over and beyond to help us! It was a pleasure working with him! The sales manager was very friendly,too! More

by Andrea Meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Andrea Meyer responded

Great working with everyone there!

Jun 09, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

June 06, 2021

It was a great experience today. Didn’t plan on a purchase but we did! Every thing was easy and done in a timely manner More

by ddoud1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

McDonald GMC Cadillac responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Best, The McDonald GMC Cadillac Team

June 05, 2021

I had got up early and went to 3 other dealerships before In landed at Martin at McDonald who had so many options for me to choose from and sold a great dependable vehicle for me and my family. They have now More

by Smith_shamara_06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Fader, Shane Robinson
Jun 08, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, The McDonald GMC Cadillac Team

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