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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

June 22, 2021

Bill Urbanski in the sales department was phenomenal! Highly rated first time at this dealership and we will be back! More

by tracieandjim4230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis in finance
Jun 24, 2021 -

McDonald GMC Cadillac responded

Hello Tracie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

June 22, 2021

Bill Urbanski was very quick to respond and the whole car buying process took no time. I would highly recommend! More

by lindseyscupholm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team

June 21, 2021

The salesperson Francisco Reyes was very helpful finding me a great vehicle and helping me with the closing. The dealership was excellent in helping with getting the car ready. Thank you. More

by Griffin21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Francisco and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team

June 20, 2021

Excellent Customer Service! Cody was an excellent salesman, he made sure I was happy with my purchase, and took pride in doing business with me. Both Tom and Rick worked hard to complete the deal, I More

by CarterTack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Robinson
Jun 22, 2021 -

McDonald GMC Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The McDonald GMC Cadillac Team

June 17, 2021

It was a privilege to work with Martin. He listen and helped me through the whole process. He went out of his way to take care of me. Because of Martin and his great and thoughtful personality, McDonal More

by s71jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Martin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

June 15, 2021

Very friendly and knows his job. Treated us like family. Would send my family there for a new car or truck. Good luck selling trucks More

by carrttopl50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Jun 17, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your kind words about your experience at McDonald GMC Cadillac! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The McDonald GMC Cadillac Team

June 14, 2021

It was an extreme pleasure working with Owen! From the first encounter, he was highly respectful of my time and preferences. He made the entire process from beginning to end painless and comfortable. More

by EMT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Owen was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

June 14, 2021

Ben was fabulous to work with and a very honest salesperson. Very patient to work with as I wanted to see LOTS! he went above and beyond for a newer salesperson. Even though I didn't get what I w More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

McDonald GMC Cadillac responded

Sam, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ben went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The McDonald GMC Cadillac Team

June 11, 2021

He was very nice and helped me get exactly what I needed and also got me a very good deal on my car. Would recommend him More

by Isabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The McDonald GMC Cadillac Team

June 11, 2021

Ben was a great help he made sure everything was done right and in a timely manner. He is a great Salesman. Keep up the Good Work More

by Marquisha Vail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

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