McDonald GMC Cadillac

Al worked around my schedule and even handled parts of it via phone. It was an unusual type of deal with a lease buyout and the trading in of a second vehicle on a new vehicle. He was able to get me 2 test via phone. It was an unusual type of deal with a lease buyout and the trading in of a second vehicle on a new vehicle. He was able to get me 2 test drives immediately and have my exact desired vehicle in stock. He thoroughly explained the features of my vehicle and emphasized the great service I can get at McDonald's to maximize the performance and reliability of my new vehicle. Al even rode out to my home to drive my leased vehicle back in to the dealership, and gave me tips on dealing with the OnStar registration for the first time. I feel confident that I can call on Al anytime in the future if I encounter any questions or difficulties with my new vehicle. More

I like GMC products and have leased and/or bought a number of GMC/Chevrolet vehicles over the years from various dealers. I was very unhappy with a dealership 3 years ago and that caused me to hesitat number of GMC/Chevrolet vehicles over the years from various dealers. I was very unhappy with a dealership 3 years ago and that caused me to hesitate somewhat when my lease came due. The people at McDonald's were not only friendly, informative, and polite, but they were willing to go the extra mile to ensure that I would select their site, as I had contacted 2 other sites prior to my selection. I had visited one of GMC's larger sites down state, which was an experience in itself. It had TV's everywhere, a beauty salon, a coffee shop, and other shopping options as well, but the idea of having to travel 75 miles if needed made me look within my 25 mile area. I opted for McDonald's because of the people that made me feel comfortable. I know if some question needs to be answered, it will be. I will highly recommend McDonald's to my family, friends, and co-workers. More

i must commend henry bujold on his friedliness, and the time he took to explain the functions of the vehicle, he even help program several phone numbers into the system and explain how to program the homel time he took to explain the functions of the vehicle, he even help program several phone numbers into the system and explain how to program the homelink for my garagedoor.henry treated me very respectful overall at all times while searching for a vehicle More

I always deal with Tom for my service work and Rod when I purchase my vehicle. They have always gone above and beyond and made sure I am completely satisfied. Tom took my car for an oil change last week, the purchase my vehicle. They have always gone above and beyond and made sure I am completely satisfied. Tom took my car for an oil change last week, the car always comes back clean inside and out. I called him and told him he has a great team of workers in the service dept. and I was very pleased with the inside and outside of my car. I am raising my 4 year old grandson and the inside of my car was a wreck. It came back to me clean and all the stuff that was on the floors was nicely boxed and in the back seat for me. Never have I had such great service before and at no additional fee. Thanks again Tom and I will be calling you for all my service needs. Sincerely, Tammy Fleming PS I'll be seeing you (Rod) when it comes time to deal on my next vehicle. More

Jason LaMirand agreed and advocated to correct a maintenance issue that was outside of a warrenty, but clearly impacted by previuos service work. Jason recieved approval from the Service Manager for maintenance issue that was outside of a warrenty, but clearly impacted by previuos service work. Jason recieved approval from the Service Manager for this repair at no cost to me as a customer. I did not press the issue of the ~$78 charge, but Jason's statement said it all - "if I were the customer, that is what I would expect". I was picked up and dropped off and my vehicle was also cleaned. I did speak to the Service Manager the approved this no charge to recognize Jason for what he did and also informed him that my next vehicle purchase would be from their lot. You can't beat this kind of service. More

Henry Bujold was very informative and friendly. He worked with us to achieve exactly what we wanted in our new vehicle. He spent a lot of time with us showing us the different features of different models. with us to achieve exactly what we wanted in our new vehicle. He spent a lot of time with us showing us the different features of different models. He was interested in our family and we felt very comfortable with him. More

When ever we brought our car in for any maintence Jason always was very helpful.He always would set up our appointments and he was ready when we arrived. He also got us a loaner when we needed one. He list always was very helpful.He always would set up our appointments and he was ready when we arrived. He also got us a loaner when we needed one. He listened to our problem we were having and made sure everthing was taken care of. A very nice service rep. More

I worked with Al Wilke and Kevin McCarthy on the purchase of a new Cadillac. They were great and we reached a good deal for both me and the dealership. Al took the time to introduce me to the service people of a new Cadillac. They were great and we reached a good deal for both me and the dealership. Al took the time to introduce me to the service people as well and the dealership promptly handled the deal so that I could leave with the new car. I learned about the car I was interested in from the McDonald web site. I would highly recommend McDonald Cadillac for a positive experience. Jerry Briggs More

A persistent 'rattle' was driving us nuts. Loose tie bars were fixed and that helped, but did not solve the problem. A new rack for the rack & pinion steering was next. Tom 'took care' of this at no cost bec were fixed and that helped, but did not solve the problem. A new rack for the rack & pinion steering was next. Tom 'took care' of this at no cost because we are very good customers. That was a pleasant surprise! Haven't talked with Tom yet but, unfortunately, the 'rattle' is still there. However, I know that Tom will keep digging to determine the root cause. He's knowledgeable, professional and always willing to go the extra mile to make us happy. It's always a pleasure to deal with him! More

McDonald's is great. Al is a very considerate, helpful salesperson. We have been buying our vehicles from him for the past 20 years. We are very satisfied with the help he has given us and with the serv salesperson. We have been buying our vehicles from him for the past 20 years. We are very satisfied with the help he has given us and with the service department which is excellent. I have and will continue to recommend McDonald's to friends and family interested in buying a new car. More