McDonald GMC Cadillac

This is the second vehicle we purchased from McDonald. Both times, Art was very helpful in narrowing down the right vehicle package for us. His knowledge and expert customer service attitude will bring u Both times, Art was very helpful in narrowing down the right vehicle package for us. His knowledge and expert customer service attitude will bring us back time and again. Art did not use pressure as a sales tactic, he was very accommodating to what we wanted. More

I purchashed a used car in March 2010 and I was having problems with it every since. They could never find the problem, but I have another car and I am thankful for that. I was very pleased at the timly problems with it every since. They could never find the problem, but I have another car and I am thankful for that. I was very pleased at the timly manner in which everything took place. Thank You More

My overall experience buying my vehicle was very pleasant. I was pleasantly greeted when I arrived. Since this was the first vehicle I have leased since the passing of my husband I was apprehensiv pleasant. I was pleasantly greeted when I arrived. Since this was the first vehicle I have leased since the passing of my husband I was apprehensive to say the least. Chuck Latty was my sales consultant and right from the start he made me feel at ease. Chuck treated me with respect and kindness and patience and he was able to put all my concerns at rest. We test drove a number of vehicles before I decided on the Acadia. Chuck answered all my questions about the different vehicles so I was easily able to chose the Acadia. Paul Foco was he was very helpful answering my questions on the paperwork, he explained everything. My leasing esperience was great and I would chose McDonald Pontiac GMC Cadillac for all my vehicle needs in the future. More

Jason was very helpfull on our purchase going over the entire car with us on every detail and option. He went over the finacing options in great detail for our best interest. From the time he came over to entire car with us on every detail and option. He went over the finacing options in great detail for our best interest. From the time he came over to give his assistance and shake our hand, to the time we left and he congradulated us on our purchase there was never any pressure to buy or look at anything we didn't ask for. More

I wanted to tell you about the pleasurable experience I had with Mr.Troutman. Rolland was kind, courteous, knowledgable, and easy to talk to. He was patient with me after I changed my mind mid-way on whi had with Mr.Troutman. Rolland was kind, courteous, knowledgable, and easy to talk to. He was patient with me after I changed my mind mid-way on which car I wanted. He explained everything to me thoroughly, from the purchase of the car, to service for the car. Rolland showed me through all of McDonalds, even offering me something to eat or drink at the restaurant. I have never been treated this well at a auto sales center. I was made to feel like a V.I.P. He is a great credit to the team of McDonalds and G.M. Regards, Constance Masters More

I had been looking at getting a new vehicle for over a year. My dealings with other Dealers left me skeptical. I felt like I was being pressured into buying a vehicle and they would tell me anything the year. My dealings with other Dealers left me skeptical. I felt like I was being pressured into buying a vehicle and they would tell me anything they could to get me to buy NOW. This left me feeling very uncomfortable about the whole car buying process. Then, one fateful day, I was in a networking group meeting for work when I met Rod Chefalo from McDonald. I spoke with him about possible interest in buying a new vehicle. Rod was genuinely excited for me and immediately began to discuss my options (vehicle information, what type of vehicle would work best for me, and availability to test drive the vehicle of my choice). This left me with the ability to start making an informed decision on the best vehicle for myself. I was able to narrow down the search between two and I was invited in for test drives. Everyone at McDonald was friendly and attentive to me and the other customers. It felt like the buyer was more important than the sale. I was shown around and allowed to test drive the vehicles, discussed the vehicle's options, discussed financing options, and finally (and most importantly) I was give a very fair quote on the Out The Door Price for the vehicle I was most interested in. I was then allowed to leave (no pressure sale) and look at my options. I was able to make the decision on my time. But my great experience did not stop here. After deciding to make the purchase, Rod and his compatriots swung into action. They were able to take care of EVERYTHING for me. I was able to pick up the vehicle the next day with financing, license plate, registration, insurance, and all vehicle set ups completed (I sure this varies on a case by case basis). I was thrilled and amazed. This was WAY more efficient than purchasing my previous vehicle. Finally, I was shown the rest of the dealership. I was SOOOO impressed that I can't do it justice with words here. You need to see this place for yourself. What are YOU waiting for? HIGHLY RECOMMENDED!!! More

I was in the market for a new/used vehicle that didn't break the bank and allowed me to roll my mileage overage from my lease into it. I worked with Rick Coombs and he got me into a GM Certified Used Che break the bank and allowed me to roll my mileage overage from my lease into it. I worked with Rick Coombs and he got me into a GM Certified Used Chevy Trailblazer. The overall experience working with Rick and McDonalds was great! Very friendly and experienced all the way around. I will definitely do business with them again. More

My family has purchased vehicles from this dealer and Bill Urbasnki for over 20 years. When I came to Bill, he helped me with my needs and asked me the right questions from the start. As a matter of fac Bill Urbasnki for over 20 years. When I came to Bill, he helped me with my needs and asked me the right questions from the start. As a matter of fact, he let me take the vehicle for the night so I could show my family. He wanted me and my family to be comfortable with my purchase decision. Bill is a class act and made sure the car and paperwork were 100% complete prior to me driving off the lot. It was definitely a seamless process. I highly recommend Bill Urbanski and McDonald Pontiac GMC Cadillac! More

Jason and Asst Manager Bob were great to work with. They acted very professional and returned our leased vehicle, which I thought I would have to return in Bay City. They let us drive 2 vehicles and were fa acted very professional and returned our leased vehicle, which I thought I would have to return in Bay City. They let us drive 2 vehicles and were fair in the price we received. The took care of all our paperwork in a timely manner. More

Jeff Wagner - great person to work with - im from out of town - wanted to make the purchase in a short time - jeff made it happen - he even stayed past closing to facilitate the deal. Car looked great! Th town - wanted to make the purchase in a short time - jeff made it happen - he even stayed past closing to facilitate the deal. Car looked great! Thanks also to Chuck from the detail shop who took off the annoying dealer sticker (no offense to McDonald, but I didnt want a dealer sticker on my car..... THANKS GUYS! GREAT EXPERIENCE - GOOD PRICING - would highly recommend this dealer ! I drove 1.5 hours to get there! More