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McDonald GMC Cadillac
Saginaw, MI
3,322 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,322 reviews
July 14, 2009
I received prompt and polite service. I felt "total honesty" in what needed to be done to my car after I had an oil change was lacking. When I told the consultant I had gotten another opinion regardin honesty" in what needed to be done to my car after I had an oil change was lacking. When I told the consultant I had gotten another opinion regarding a leak and looked underneath and talked to the mechanic, I was not happy. The mechanic told me they had a new mechanic who did not know the difference between a leak and seepage. Really!!! Everyone I have told this story to has gotten quite a chuckle out of it. I also felt I should know exactly what GM was being billed for the service I received since the car is "certified". The consultant gave me an estimate of the work to be done (which I still question if it was legit.) totaling approx. $500. The "seepage" did not of course have to be repaired. The quote was given before the consultant knew the car was "Certified". I think basically the problem stems from my being over 55 and a woman. More
by Jenifer Hare
Employees Worked With
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Helpful March 25, 2009
From the moment I walked into the dealership, I was treated with respect. The service was outstanding! Their shuttle service took me to work AND picked me up --- on time, too. The repair was completed treated with respect. The service was outstanding! Their shuttle service took me to work AND picked me up --- on time, too. The repair was completed in a timely manner and when I arrived to pick up the car, it had been hand-washed and vacuumed...a very nice touch. Angie was very thorough with explaining the repairs and kept me informed of the status. Kris (the cashier) made the whole experience of having to pay for the repairs a bit less painful with her smile and friendliness. She should be Employee of the Month every month, in my opinion! I would definitely recommend the McDonald dealership to anyone who wants to feel like a VIP. More
by JimRogers
Employees Worked With
Angie, Kris
