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McDonald GMC Cadillac

Saginaw, MI

4.9
3,486 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,486 reviews

August 23, 2012

David Doyle, Used car manager, Martin Thompson, Sales & leasing consultant, and Melinda Kirk, Business manager, all assisted in our obtaining our 09 Cadillac. Most successful acccompilshments, which occu More

by lawinslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Winslows, thank you for your feedback. We are lucky enough to have Martin, Melinda, and David on our team and we are thankful that your experience with them was enjoyable! At McDonald GMC Cadillac we strive to ensure that every guest receives our exceptional customer care and has cause to return. Please enjoy your new vehicle and keep us in mind for future auto needs. If you haven't already, follow us on Facebook and Twitter for access to our exclusive content. Sincerely, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 22, 2012

I am very pleased with the service I received. They had the car I wanted. Drove a hundred miles from across the state to buy it. Would do it again. Probably will. More

by bnotfa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for your feedback! McDonald GMC Cadillac strives to ensure satisfied customers and we hope that you return to us for future needs. Follow us on Facebook and Twitter for access to exclusive content. Best, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 21, 2012

Mike Pitzen was awesome to work with. He went out of his way to make sure we got into the car we wanted. He kept us updated through the whole process, and even got us a better interest rate than what we wer More

by NicoleNev06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for your feedback! Mike is dedicated to exceptional customer care and we are glad that your experience with him was enjoyable. We strive to create satisfied customers and hope that you not only enjoy your new vehicle but to return to us in the future. If you haven't yet, follow us on Facebook and Twitter for access to our special offers! Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 20, 2012

mike went out of his way to make my truck purchase easy, he was easy to deal with,he explained everything he was asked about,he went outside and took pictures and sent them to me, then he made sure i reciev More

by josseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Our team strives to go above and beyond every time for our customers, just as you experienced with Mike. Thank you so much for recognizing him and his excellent service. Enjoy your new truck, and happy driving! For great deals and exclusive content, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 16, 2012

Purchasing our new pick-up was super easy! We found a few vehicles on-line and decided to drive over to check them out. Mike was very helpful and made the whole process relatively painless. We would hi More

by LisaBenterRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac! Mike and our team strive to make sure every customer's experience is effortless and results in them finding their dream car. It's so rewarding to learn your recent visit also reflected this. I know you will enjoy your new truck, happy driving! We hope you visit us on Facebook and Twitter for exclusive discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 06, 2012

Martin Thompson found an exact vehicle that I wanted. We are presently out of state and two dealerships in Kansas could not do what McDonald's and Martin pulled off. They were great communicators and provi More

by Doyle McKimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you so much for choosing McDonald GMC Cadillac, we love to hear how we've helped our customers find their dream car. Martin is an invaluable member of our team and we are thrilled he made your experience so enjoyable. We do hope you visit us again soon. Feel free to join us on Facebook and Twitter for exclusive fan and follower discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 03, 2012

Rick was great to work with. He gave us a great deal on our car. My wife and I couldn't be happier with our experience. More

by c5hauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, as well as for taking the time to leave your feedback about your recent visit. It's wonderful to know Rick and our team were so pleasant to work with, we are always happy to work with our customers in finding your dream car. We hope you and your wife come back to visit us again soon and as always, don't hesitate to reach out with any questions you may have. Find us on Facebook and Twitter for special offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 02, 2012

I have purchased several cars from Bill Urbanski and McDonalds. Their service is surpassed only by their professionalism. I highly recommend Bill Urbanski and McDonalds, you want be disappointed. More

by lgordonypung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

On behalf of McDonald GMC Cadillac, I want to thank you for visiting, and we appreciate your business. Our number one priority among our team members is to provide the best customer service possible. It's rewarding to know our hard work is paying off, as your experience with Bill reflected the same positive outcome. We look forward to serving you again soon! For great deals and exclusive content, find us on Facebook and Twitter! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 01, 2012

I've given this great rating because we were more than satisfied with all the people who helped us get our new car. Especially Martin who spent hours helping us look. More

by JanetJ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you so much for providing your honest feedback regarding your recent visit to McDonald GMC Cadillac. We work hard to go above and beyond for our clients and their needs to make sure you find the best car at the best price. Martin is a great member of the team, thank you for recognizing him, and we hope you come back again soon! For special offers and exclusive content, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 01, 2012

Starting with a couple of phone calls on Monday, the truck matching my specs arrived on Tuesday morning. By Tuesday afternoon, I'd test-driven the new truck; my trade-in evaluated; and with the rebates More

by jenuwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your business and the time you took to leave us your honest feedback. It's great to hear we not only exceeded your expectations with our customer service, but assisted you in finding the truck that best fit your needs. Henry is a wonderful member of the team, thank you for recognizing him. Visit us online at Facebook and Twitter for special offer and more! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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