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McDonald GMC Cadillac

Saginaw, MI

4.9
3,486 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,486 reviews

September 14, 2012

My husband and I had been the the market for a car for a few months and checked with Several other dealerships. The professionalism and courtesy at McDonald's with RW was outstanding. There was not a lot of More

by davene10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Wow, what kind words! We are proud to hear that our team was able to provide both of you such an enjoyable experience. One of our top goals is to ensure customer satisfaction and we are glad that you continue to return to McDonald GMC Cadillac. Please keep us in mind for future automotive needs and if you haven't already, follow us on Facebook and Twitter for exclusive content. Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 13, 2012

I worked with Kevin on purchasing a used GMC truck. Kevin was extremely helpful and made the overall experience easy for my wife and I. I would highly recommend McDonald's and Kevin to anyone looking for a n More

by bmmerrill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for writing in and providing us your feedback. Kevin is an outstanding member of our team and we are proud to have him! At McDonald's GMC Cadillac we strive to provide each customer with a seamless, enjoyable experience and we are happy that you left satisfied. Please join us on Facebook and Twitter if you haven't yet for access to exclusive content and come see us again soon. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 11, 2012

The price of the vehicle was fair. The Finance lady (Melissa) was really nice and informative she made the paperwork process smooth and easy. Special thanks to RW our salesperson. More

by lovetta.nichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for taking the time to write in and review us! RW and Melissa are both valued members of our team and we are lucky to have them. Our staff at McDonald GMC Cadillac strives to ensure that our customers experience exceptional service and we are happy that you left satisfied. Please keep us in mind for future auto needs and if you haven't yet, follow us on Twitter and Facebook for exclusive offers and content. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 10, 2012

I have been a customer of McDonalds GMC Cadillac for nearly 20 years. Chuck Latty was my sales rep for nearly that entire time. Now that Chuck has moved on he personally referred me to Rick Coombs. Once More

by Michael Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Coombs
Dec 12, 2012 -

McDonald GMC Cadillac responded

Micheal, what kind words and what a fantastic review to read! We are happy to hear that our effort to provide the best customer care and satisfaction was part of your experience with us. Rick is an incredible member of our team and we are glad that he, along with our Service Department, were able to share their dedication to exceptional service with you. Come see us again for future needs and follow us on Twitter and Facebook for exclusive content. Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 07, 2012

The salesman (Rawad Ezzeddine) was very good to us in every way possible. Then there was the young lady in finance (Malinda) who had done a terrific job working to insure financing for me. To sum it all More

by foziebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for this feedback Tracy. It is important to us that our guests experience exceptional service when they visit McDonald GMC Cadillac and we are glad that we exceeded your expectations! Rawad and Malinda are invaluable members of our team and we are proud to have them both. Please return to us for future automotive needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive offers. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 07, 2012

rw was very good to work with when asked questions he got ansewers for you referals yes.this the sixth car or truck i have purchased from mcdonalds. thanks dan young More

by dan young
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank for your feedback, Dan. It is important to us that each customer is provided with exceptional service, leaves satisfied, and with a reason to keep McDonald GMC Cadillac as their primary dealership! We thank you for returning to us and hope that you continue to keep us in mind for your auto needs. If you haven't already, follow us on Facebook and Twitter for access to our exclusive content. Best, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 06, 2012

Good guys to work with. Both guys addressed all my concerns and questions. They worked very diligently to ensure that I got every possible advantage such as interest rate and pricing. They both made More

by ejmmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for writing us and providing your feedback. Our staff at McDonald GMC Cadillac aim to ensure that every guest experience is exceptional and that customers leave satisfied. Bill is a valuable member of our team and we are glad that he went the extra mile! Please come see us again for your future automotive needs and if you haven't yet, follow us on Twitter and Facebook for access to our exclusive specials and content. Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 05, 2012

Bill Urbanski was very helpful and did great getting me a great car. Thank You Bill, You did great for me. McDonalds is a wonderful place to get a great car. More

by KarenColpean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Autumn Colpean
Dec 12, 2012 -

McDonald GMC Cadillac responded

We appreciate your feedback and the time you took to provide it! We are lucky to have Bill as a member of our team and we are glad that your process was enjoyable with his help. Please keep us in mind for future needs and if you haven't yet, follow us on Facebook and Twitter for exclusive content. Thanks again! Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 02, 2012

Bought my very first car from martin--they did a great job cleaning and fixing up the car and he was so friendly and helpful:) I will definitely reccommend him to anyone I know needing a car. He clearly a More

by ten23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

We are pleased to have your feedback, Tiara! We aim to provide every customer with an exceptional experience and for guests to be satisfied with their purchases. We are lucky enough to have Martin as a member of our team and it is great to know that you enjoyed the process with his help. Feel free to return to us with future auto needs and if you haven't already, follow us on Twitter and Facebook for exclusive specials. Sincerely, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 28, 2012

I suddenly had to buy a car and I choose this dealership because this is where I bought my previous car from. Martin Thompson made my experince pleasent and easy. I got a good truck for a good deal. I would More

by Mr.White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

We at McDonald GMC Cadillac strive to make each process seamless and want to ensure that our guests leave satisfied. Thank you for returning to us and for taking the time to give us your feedback! Martin is an invaluable member of our team and we are proud to have him. We hope you enjoy your new car and that you keep us in mind with any future needs. Follow us on Twitter and Facebook for access to exclusive content. Sincerely, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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