McDonald GMC Cadillac

Bill Urbanski didnt give up on me he did not turn me away. From the very moment I contacted him he stopped at nothing to put things in motion. I thank God for people like him. More then a salesman a hum away. From the very moment I contacted him he stopped at nothing to put things in motion. I thank God for people like him. More then a salesman a human being first. The fianance lady I believe her name is felicia not sure was straight to the point thorough I appreciate her kindness also. More

I greatly appreciated all of the service that I received at McDonald GMC Cadillac in Saginaw Township, Michigan. I had a car that was damaged and it had to be totaled out. Within 2 days after bringing m at McDonald GMC Cadillac in Saginaw Township, Michigan. I had a car that was damaged and it had to be totaled out. Within 2 days after bringing my old car in, I was driving a new 2013 GMC Sierra Pickup Truck. Thanks to the service I received here, I was able to replace my old vehicle this quickly and feel 100% comfortable in my decision. Key factors of excellent dealer service that these representatives demonstrated included being very personable, being very clear, and being very prompt in meeting with you and getting back to you via phone or email. Their handing off of the customer to other representatives that you needed to meet with in the process (service representative, finance representative, etc.) was very friendly and smooth. You did not feel a break in the service at all. I would strongly recommend for any other person to come to McDonald GMC Cadillac for their auto needs. Thank you McDonald's. More

We can't say enough about the service we received at McDonald GMC Cadillac. The entire staff was professional and courteous, and you could tell that they love the work they do. It was great to walk in a McDonald GMC Cadillac. The entire staff was professional and courteous, and you could tell that they love the work they do. It was great to walk in and look at a specific vehicle (the same one we ended up purchasing) and NOT be directed towards a different one. Many dealerships had done this to us in the past, and it's irritating to be led in a different direction or towards a more expensive purchase. We dealt with Mike Pitzen, who was awesome to work with. He was honest, thorough, and friendly. It's too bad every car salesman can't be more like him! We were introduced to many of the other employees, too, which made us feel respected as customers. Mike spent the whole day allowing us to check out the truck fully, take it for a test drive, take it to be inspected, and finally, he spent an hour or so explaining the many controls to us, until we felt comfortable. We love the Tahoe that we purchased, and we hope it will last us for many years to come. If anyone comes to us looking for a new vehicle, we are more than happy to recommend that they visit Mike at McDonald, for some of the best treatment in Saginaw. Thank you, Mike, and the entire staff, for making us feel welcome and valued as your customers! More

Very good service. Love the new truck. The service dpt was excellent and Steve Fanning is very professional and helpful. Matt Little was very helpful and nice. was excellent and Steve Fanning is very professional and helpful. Matt Little was very helpful and nice. More

We came back to this dealership because of the excellent customer service. We were pushed and harassed at other dealerships, but here Kevin was there when we had questions but allowed us to make our decisio customer service. We were pushed and harassed at other dealerships, but here Kevin was there when we had questions but allowed us to make our decision without being pushy. He even happily stayed after hours with us on a Saturday. He found us the best deals, and he and Melinda worked very hard to get us financing on our terms. More

We had a good experience at Mcdonald Cadillac. We dealt We had a good experience at Mcdonald Cadillac. We dealt with Martin Thompson and he answered any questions we had. He was willing to work with us on We had a good experience at Mcdonald Cadillac. We dealt with Martin Thompson and he answered any questions we had. He was willing to work with us on making a deal. More

Rick was very nice and helpful. Made the process of buying a vehicle wonderful. I would recommend Rick to anyone looking to purchase a vehicle. Very down to earth sale person. Did not even feel pressur buying a vehicle wonderful. I would recommend Rick to anyone looking to purchase a vehicle. Very down to earth sale person. Did not even feel pressured into any purchase. More

Matt did a great job on everything...really made me feel welcome.It made me feel really good i was his first vechile he sold and how happy that made him...you can tell he really likes his job welcome.It made me feel really good i was his first vechile he sold and how happy that made him...you can tell he really likes his job More

Martin and the folks at McDonald Cadillac were friendly and helpful with my new XTS purchase. Martin did his best to get me all the available discounts he could, and he got the purchase price to where I l and helpful with my new XTS purchase. Martin did his best to get me all the available discounts he could, and he got the purchase price to where I liked it. He answered all my questions about how to operate the various touch-screen controls. I would especially like to thank Melinda Kirk for explaining the i-pad operations to me, and making the paperwork for the license and auto insurance transfer so easy. More

I had driven to Saginaw from Tawas City to look at the assortment of vehicles as I hadn’t decided on what I was going to buy. When I ran into Art Neil it was late in the day on Saturday though I was still assortment of vehicles as I hadn’t decided on what I was going to buy. When I ran into Art Neil it was late in the day on Saturday though I was still hopping to buy a vehicle that day. He stuck with the process even though he was going to miss part of his daughters Homecoming photos………..If you have a daughter you will understand the sacrifice he was making. He got the job done and was going to stick around to show me some added features on my new truck before I insisted he get going. He is a stand up guy that will go the extra mile for you……. Lawrence H. Blake aka: Happy Customer More