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McDonald GMC Cadillac

Saginaw, MI

4.9
3,452 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,452 reviews

June 04, 2012

I took my car in for an electrical problem. They said it was fixed after taking 3+ days. However, the same thing is still occuring. When I dropped my car off it had a half tank of gas, but when I got it bac More

by tamarix2005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve
June 02, 2012

Jeff was very helpful finding a car that fit our needs. He was also willing to work with us to smooth out the details which really made the sale. While another dealer in the area, and their salesmen, whic More

by mitchmam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your business. Amazing customer service is our top priority, and it's great to hear your recent experience reflected this. Thank you for recognizing Jeff, he is a wonderful member of the team! Find us on Facebook and Twitter for our many special offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 01, 2012

We had a great experience with Art Neil at McDonlad's. He was extremely professional and expedited our purchase. The staff was courteous and the dealership was well organized. The owner, Bill, also greet More

by smoke12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac! Our team works hard to ensure every customer experiences the best possible service. It's great to know your recent visit from Michigan reflected this. Please let us know if you have any other questions or need anything, we are always here to help! Find us on Facebook and Twitter to take advantage of special discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 01, 2012

We totaled our vehicle in January when we hit some black ice, so we were very specific about a replacement. Chris Schlicker was compassionate, informative, honest, and patient in helping us with our purcha More

by Ray55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for choosing McDonald GMC Cadillac, we appreciate your repeat business and the time you took to leave your feedback. It's unfortunate when car accidents happen, but that is why our dealership works hard to make the process enjoyable and hassle free when you find yourself in the position to buy another car. We look forward to seeing you again soon! Find us on Facebook and Twitter if you haven't yet to receive exclusive discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

May 23, 2012

i won't deal with anyone except bill urbanski. 2nd cadillac in 2 years. 5th overall purchase from him. would also like to give 5 stars to melinda kirk and heather cooper. kudos, ladies! More

by bigwrench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting and for taking the time to leave your honest feedback. Thank you for recognizing so many members of our team. Melinda, Bill and Heather are great assets to the McDonald GMC Cadillac team. Enjoy your car, happy driving! Find us on Facebook and Twitter for exclusive offers to use on your next visit. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

May 15, 2012

I bought from this dealer to keep Saginaw money in Saginaw. I also work near, therefore I can have easy access to maintenance. The sales went smooth, I was able to test drive, my husband was shown t More

by avayre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Tim
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac and for taking the time to leave your honest feedback regarding your recent experience. It's great to know what an enjoyable experience you had, enjoy your new car and happy driving! Like us on Facebook and follow us on Twitter for exclusive offers good on your next visit. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

May 07, 2012

Mr. Rick Coombs was a very pleasant man to work with and I would recommend him to anyone. He answered all of my questions and was very helpful explaining terms that I was not familiar with as this was my f More

by Jacob Hohisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Jacob, thank you for choosing McDonald GMC Cadillac for your recent vehicle purchase! We appreciate your business and the time you took to leave your honest feedback. Our team, including Rick, works hard to ensure we are providing outstanding customer service, every time. Thank you for recognizing that in us. Find us on Facebook and Twitter for exclusive deals and discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

May 04, 2012

I recently purchased a 2009 Impala from McDonald GMC Cadillac. With my busy schedule as a Nursing Supervisor, I had very little time to spend trying to find the vehicle I wanted. Sales Associate Mike Pi More

by ktilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting, we appreciate your business! Our team works hard to ensure every customer experiences a positive, hassle free visit at McDonald GMC Cadillac. It's so wonderful to know your recent experience reflects this, thank you for also recognizing Mike and his great service. Make sure to find us on Facebook and Twitter for special offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

April 25, 2012

I drive over 80 miles to do buisness here - they have great selection, fair prices and service to follow up the deal with. In my opinon this is the dealer in Michigan. More

by frandyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Chefalo
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your repeat business! We pride ourselves in not only providing great customer service, but a good variety of vehicles to choose from. Thank you for recognizing this in us and driving to visit us! Find us on Facebook and Twitter for exclusive offers good on your next service visit. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

April 25, 2012

Jeff was very prompt in working with me on an out of state sale. The paperwork was seamless. Would not hesitate to by from this dealership again. More

by noneee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wagner
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your business and honest feedback! We look forward to serving you again soon, happy driving. Like us on Facebook and follow us on Twitter for exclusive deals and discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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