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McDonald GMC Cadillac

Saginaw, MI

4.9
3,452 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,452 reviews

July 20, 2012

Went above and beyond to make this deal happen. Jeff was very knowledgable about the vehicle and was very friendly. He took care of us and contacted us several days later to make sure we were still satisfie More

by Nmsmith2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you so much for stopping by McDonald GMC Cadillac, we are glad to have been able to serve you. We pride ourselves in going "above and beyond" for our customers, it's great to hear you had the same experience. Jeff is a wonderful asset to the team, thank you for recognizing him! Make sure you stop by again soon and when you do, please take advantage of our Facebook and Twitter-exclusive special offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

July 17, 2012

I needed to find a car ASAP after the brakes went out in mine. I went to Mike and told him my budget. He found a great 2007 Pontiac G6 for me. Mike was upfront and honest about everything. He showed me the More

by Stewsoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac! Our team works hard to be "upfront and honest" throughout the entire buying process, thank you for recognizing that in us. Mike is a great member of the team, we are so thrilled you agree. We look forward to seeing you again soon! For amazing discounts good to use on your next service visit, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

July 14, 2012

Art Neil treated us very fairly. He answered all of our questions along with being very polite and courteous. My wife and I did not feel "pressured" at any time when leasing our new car. Thanks again Art More

by adams2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Dec 11, 2012 -

McDonald GMC Cadillac responded

McDonald GMC Cadillac thanks you for visiting and appreciates your business. Our number one priority is outstanding customer service, and we are thrilled to hear you experienced this during your recent visit. Art is a wonderful member of the team, it's great to know you agree. We would greatly appreciate your recommendation in the future, enjoy your new vehicle! If you are interested in special offers and discounts, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

July 13, 2012

Great people to work with! They were very upfront, honest, knowledeable and went out of their way to make sure that all of our questions were answered. We will gladly do business with them in the futu More

by meleinbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac! Our number one priority is outstanding customer service, we are thrilled to hear of your recent visit and the positive outcome our team helped you achieve. Should you have any questions, feel free to reach out to me directly. Find us on Facebook and Twitter for special offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 29, 2012

Bill was friendly, cooperative, gave us time to talk, wasn't pushy, and was willing to negotiate once we got to talking price. Always representing his dealership as you'd expect, but allowing us to make More

by reldla1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your business and the time you took to provide us honest feedback about your recent visit. Our team works hard to ensure every customer experience is helpful and efficient, never pushy or sales-focused. It's great to know Bill helped make this happen in your visit as well. Feel free to reach out to us with any questions you may have, we are more than happy to help you! For great deals and exclusive content, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 22, 2012

best experience i have had at a dealer recently. i would recommend McDonald's to anyone serious about purchasing a vehicle new or even used. More

by joelamkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your honest feedback and are happy to have been able to serve you. Thank you for the recommendation, it's incredibly fulfilling to know our hard work pays off with great customer service experiences like yours. We hope to see you again soon! For amazing deals and exclusive content, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 21, 2012

what a great expierence we had dealing with McDonald and Bill Urbanski,not only do you have a great looking facility, Bill was the most professional, honest, caring person we have had the opportunity to buy More

by alenajessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac, we appreciate your business. Bill and our team work as hard as possible to ensure our customers have the best service experience possible. It's a great feeling to know we exceeded your expectations as well. We know you will enjoy your Silverado, happy driving! Be sure to find us on Facebook and Twitter for special offers. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 20, 2012

While in for a service on my Cadillac Deville, I was walking through the used car lot when Jeff came out to greet me. I said I was interested in trading up and could he help me. The trade I made with More

by CharlesPremo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Charles, thank you for choosing McDonald GMC Cadillac, we appreciate your recent business. Jeff is a great member of the team, and we are thrilled you agree! We know you will enjoy your new Cadillac. As always, please do let us know if we can answer any other questions you may have, we are happy to help! For exclusive content and special offers, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 16, 2012

I chose McDonald because I have dealt with them before. I chose Henry because he was the one that contacted me when my lease was about to expire. He returned my calls promptly and was available when I was More

by tkboersma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Trish, thank you for visiting McDonald GMC Cadillac, we appreciate your business. Henry and our team work to provide the best customer service possible, it's wonderful to know you agree. Enjoy your new vehicle, happy driving! Find us on Facebook and Twitter for great discounts good on your next service visit! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

June 06, 2012

I was treated with respect. I told Henry what I wanted and what I was looking to spend and he got it for me with no pressure. More

by blindgoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for visiting McDonald GMC Cadillac! Henry and our team strive to ensure every customer experiences helpful, hassle free service, every time. It's wonderful to know you agree. We hope to see you again soon! For special offers and updates, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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