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McDonald GMC Cadillac

Saginaw, MI

4.9
3,452 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,452 reviews

September 07, 2012

The salesman (Rawad Ezzeddine) was very good to us in every way possible. Then there was the young lady in finance (Malinda) who had done a terrific job working to insure financing for me. To sum it all More

by foziebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for this feedback Tracy. It is important to us that our guests experience exceptional service when they visit McDonald GMC Cadillac and we are glad that we exceeded your expectations! Rawad and Malinda are invaluable members of our team and we are proud to have them both. Please return to us for future automotive needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive offers. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 07, 2012

rw was very good to work with when asked questions he got ansewers for you referals yes.this the sixth car or truck i have purchased from mcdonalds. thanks dan young More

by dan young
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank for your feedback, Dan. It is important to us that each customer is provided with exceptional service, leaves satisfied, and with a reason to keep McDonald GMC Cadillac as their primary dealership! We thank you for returning to us and hope that you continue to keep us in mind for your auto needs. If you haven't already, follow us on Facebook and Twitter for access to our exclusive content. Best, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 06, 2012

Good guys to work with. Both guys addressed all my concerns and questions. They worked very diligently to ensure that I got every possible advantage such as interest rate and pricing. They both made More

by ejmmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for writing us and providing your feedback. Our staff at McDonald GMC Cadillac aim to ensure that every guest experience is exceptional and that customers leave satisfied. Bill is a valuable member of our team and we are glad that he went the extra mile! Please come see us again for your future automotive needs and if you haven't yet, follow us on Twitter and Facebook for access to our exclusive specials and content. Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 05, 2012

Bill Urbanski was very helpful and did great getting me a great car. Thank You Bill, You did great for me. McDonalds is a wonderful place to get a great car. More

by KarenColpean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Autumn Colpean
Dec 12, 2012 -

McDonald GMC Cadillac responded

We appreciate your feedback and the time you took to provide it! We are lucky to have Bill as a member of our team and we are glad that your process was enjoyable with his help. Please keep us in mind for future needs and if you haven't yet, follow us on Facebook and Twitter for exclusive content. Thanks again! Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 02, 2012

Bought my very first car from martin--they did a great job cleaning and fixing up the car and he was so friendly and helpful:) I will definitely reccommend him to anyone I know needing a car. He clearly a More

by ten23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

We are pleased to have your feedback, Tiara! We aim to provide every customer with an exceptional experience and for guests to be satisfied with their purchases. We are lucky enough to have Martin as a member of our team and it is great to know that you enjoyed the process with his help. Feel free to return to us with future auto needs and if you haven't already, follow us on Twitter and Facebook for exclusive specials. Sincerely, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 28, 2012

I suddenly had to buy a car and I choose this dealership because this is where I bought my previous car from. Martin Thompson made my experince pleasent and easy. I got a good truck for a good deal. I would More

by Mr.White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

We at McDonald GMC Cadillac strive to make each process seamless and want to ensure that our guests leave satisfied. Thank you for returning to us and for taking the time to give us your feedback! Martin is an invaluable member of our team and we are proud to have him. We hope you enjoy your new car and that you keep us in mind with any future needs. Follow us on Twitter and Facebook for access to exclusive content. Sincerely, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 23, 2012

David Doyle, Used car manager, Martin Thompson, Sales & leasing consultant, and Melinda Kirk, Business manager, all assisted in our obtaining our 09 Cadillac. Most successful acccompilshments, which occu More

by lawinslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Winslows, thank you for your feedback. We are lucky enough to have Martin, Melinda, and David on our team and we are thankful that your experience with them was enjoyable! At McDonald GMC Cadillac we strive to ensure that every guest receives our exceptional customer care and has cause to return. Please enjoy your new vehicle and keep us in mind for future auto needs. If you haven't already, follow us on Facebook and Twitter for access to our exclusive content. Sincerely, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 22, 2012

I am very pleased with the service I received. They had the car I wanted. Drove a hundred miles from across the state to buy it. Would do it again. Probably will. More

by bnotfa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for your feedback! McDonald GMC Cadillac strives to ensure satisfied customers and we hope that you return to us for future needs. Follow us on Facebook and Twitter for access to exclusive content. Best, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 21, 2012

Mike Pitzen was awesome to work with. He went out of his way to make sure we got into the car we wanted. He kept us updated through the whole process, and even got us a better interest rate than what we wer More

by NicoleNev06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for your feedback! Mike is dedicated to exceptional customer care and we are glad that your experience with him was enjoyable. We strive to create satisfied customers and hope that you not only enjoy your new vehicle but to return to us in the future. If you haven't yet, follow us on Facebook and Twitter for access to our special offers! Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

August 20, 2012

mike went out of his way to make my truck purchase easy, he was easy to deal with,he explained everything he was asked about,he went outside and took pictures and sent them to me, then he made sure i reciev More

by josseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Our team strives to go above and beyond every time for our customers, just as you experienced with Mike. Thank you so much for recognizing him and his excellent service. Enjoy your new truck, and happy driving! For great deals and exclusive content, find us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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