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McDonald GMC Cadillac

Saginaw, MI

4.9
3,452 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,452 reviews

September 20, 2012

Bill did a fantastic job. He was great to work with He helped us identify what we were looking for and then found it. We are so satisfied. We tell everyone that if they are looking for a vehicle to go to More

by ydoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Urbanski
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for the wonderful review! I'm so glad to hear that you enjoyed your visit and that Bill was so helpful. We appreciate you taking the time to share your honest feedback. It's an honor that you would recommend McDonald GMC Cadillac to your friends and family. Come see us again soon and be sure to join us on Facebook and Twitter for exclusive deals and discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 19, 2012

I emailed the dealership to check on this car because I was looking for a car that had less than 10,000 miles on it. Between Matt Little and Bill Urbanski, they were pretty insistent that I come in to see More

by bechen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Little via Internet
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for the honest feedback! I'm glad to hear you drove away satisfied with your purchase. Both Matt and Bill are integral members of our team with true dedication to excellent customer service, thank you for recognizing them in your review. We hope you'll join us on Facebook and Twitter for exclusive offers and come see us again soon! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 18, 2012

dealership was great. cleanest dealership i had ever been into. martin was a great salesman. but car was low on gas when i bought it , and there was so much dressing on the tires that by the time i was home More

by jondancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for your honest feedback! Our staff, including Martin, is committed to providing excellent customer service; thank you for recognizing him in your review. Be sure to join us on Facebook and Twitter for exclusive offers and come see us again soon! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 15, 2012

Bill Urbanski is the man... He was very helpful, I got a Bill Urbanski is the man... He was very helpful, I got a really good deal on my shiny new red 2010 camero. Bill went the extra mile for me he even c More

by bradforddevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for writing in and providing your feedback. Bill is an invaluable member of our team and we are proud to have him. At McDonald GMC Cadillac, we strive to go the extra mile and provide exceptional customer care to our guests. We are so happy that Bill was able to convey this to you! Please return to us in the future and if you haven't yet, follow us on Facebook and Twitter for exclusive offers. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 15, 2012

Bill is the most helpful guy I met in my life. I went to at least five dealership and was turned down due to my low credit score, but Bill was determine to get me a car he went the extra mile and he kept hi More

by 9893321300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for sharing your success story! Bill is a valued member of our team and has always been dedicated to excellent customer service. I'm glad to hear this reflected in your review. We hope you'll recommend us to your family and friends. Be sure to join us on Facebook and Twitter for exclusive offers and come see us again soon! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 15, 2012

Thanks for all your help Bill..Short and sweet, and to the point. Painless transaction. First time dealing with Macdonald GMC, and it was great! The 2012 GMC Terrain is great..thanks for your help again! More

by stepdrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Urbanski
Dec 11, 2012 -

McDonald GMC Cadillac responded

Congratulations on the new Terrain! I'm glad you had a pleasant visit. Bill is an integral member of our staff dedicated to excellent customer service. Thank you for recognizing him in your review! We hope you'll come see us again soon. Be sure to join us on Facebook and Twitter for exclusive offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 14, 2012

My husband and I had been the the market for a car for a few months and checked with Several other dealerships. The professionalism and courtesy at McDonald's with RW was outstanding. There was not a lot of More

by davene10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Wow, what kind words! We are proud to hear that our team was able to provide both of you such an enjoyable experience. One of our top goals is to ensure customer satisfaction and we are glad that you continue to return to McDonald GMC Cadillac. Please keep us in mind for future automotive needs and if you haven't already, follow us on Facebook and Twitter for exclusive content. Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 13, 2012

I worked with Kevin on purchasing a used GMC truck. Kevin was extremely helpful and made the overall experience easy for my wife and I. I would highly recommend McDonald's and Kevin to anyone looking for a n More

by bmmerrill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for writing in and providing us your feedback. Kevin is an outstanding member of our team and we are proud to have him! At McDonald's GMC Cadillac we strive to provide each customer with a seamless, enjoyable experience and we are happy that you left satisfied. Please join us on Facebook and Twitter if you haven't yet for access to exclusive content and come see us again soon. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 11, 2012

The price of the vehicle was fair. The Finance lady (Melissa) was really nice and informative she made the paperwork process smooth and easy. Special thanks to RW our salesperson. More

by lovetta.nichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for taking the time to write in and review us! RW and Melissa are both valued members of our team and we are lucky to have them. Our staff at McDonald GMC Cadillac strives to ensure that our customers experience exceptional service and we are happy that you left satisfied. Please keep us in mind for future auto needs and if you haven't yet, follow us on Twitter and Facebook for exclusive offers and content. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 10, 2012

I have been a customer of McDonalds GMC Cadillac for nearly 20 years. Chuck Latty was my sales rep for nearly that entire time. Now that Chuck has moved on he personally referred me to Rick Coombs. Once More

by Michael Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Coombs
Dec 12, 2012 -

McDonald GMC Cadillac responded

Micheal, what kind words and what a fantastic review to read! We are happy to hear that our effort to provide the best customer care and satisfaction was part of your experience with us. Rick is an incredible member of our team and we are glad that he, along with our Service Department, were able to share their dedication to exceptional service with you. Come see us again for future needs and follow us on Twitter and Facebook for exclusive content. Thanks again, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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