McDonald GMC Cadillac

I was pleased with the non-pressure approach of Martin Thompson. He was friendly, informative and made no excuses for any discrepancy I found with any vehicle. It was a pleasure doing business with him. Thompson. He was friendly, informative and made no excuses for any discrepancy I found with any vehicle. It was a pleasure doing business with him. More

Working with Mike Pitzen was a great experience, I would not hesitate to buy from him and Mcdonald pontiac again. Mike was very professional and courtious. not hesitate to buy from him and Mcdonald pontiac again. Mike was very professional and courtious. More

Matt Little provided great customer service to my family when we bought our new truck from McDonald GMC. He was knowledgeable, friendly, honest and hardworking. when we bought our new truck from McDonald GMC. He was knowledgeable, friendly, honest and hardworking. More

From the outstanding customer service to the willingness to deal, I had the best car buying experience with Martin & would recommend him to everyone. Thanks again for the great job!! to deal, I had the best car buying experience with Martin & would recommend him to everyone. Thanks again for the great job!! More

Bill Urbanski didnt give up on me he did not turn me away. From the very moment I contacted him he stopped at nothing to put things in motion. I thank God for people like him. More then a salesman a hum away. From the very moment I contacted him he stopped at nothing to put things in motion. I thank God for people like him. More then a salesman a human being first. The fianance lady I believe her name is felicia not sure was straight to the point thorough I appreciate her kindness also. More

I greatly appreciated all of the service that I received at McDonald GMC Cadillac in Saginaw Township, Michigan. I had a car that was damaged and it had to be totaled out. Within 2 days after bringing m at McDonald GMC Cadillac in Saginaw Township, Michigan. I had a car that was damaged and it had to be totaled out. Within 2 days after bringing my old car in, I was driving a new 2013 GMC Sierra Pickup Truck. Thanks to the service I received here, I was able to replace my old vehicle this quickly and feel 100% comfortable in my decision. Key factors of excellent dealer service that these representatives demonstrated included being very personable, being very clear, and being very prompt in meeting with you and getting back to you via phone or email. Their handing off of the customer to other representatives that you needed to meet with in the process (service representative, finance representative, etc.) was very friendly and smooth. You did not feel a break in the service at all. I would strongly recommend for any other person to come to McDonald GMC Cadillac for their auto needs. Thank you McDonald's. More

We can't say enough about the service we received at McDonald GMC Cadillac. The entire staff was professional and courteous, and you could tell that they love the work they do. It was great to walk in a McDonald GMC Cadillac. The entire staff was professional and courteous, and you could tell that they love the work they do. It was great to walk in and look at a specific vehicle (the same one we ended up purchasing) and NOT be directed towards a different one. Many dealerships had done this to us in the past, and it's irritating to be led in a different direction or towards a more expensive purchase. We dealt with Mike Pitzen, who was awesome to work with. He was honest, thorough, and friendly. It's too bad every car salesman can't be more like him! We were introduced to many of the other employees, too, which made us feel respected as customers. Mike spent the whole day allowing us to check out the truck fully, take it for a test drive, take it to be inspected, and finally, he spent an hour or so explaining the many controls to us, until we felt comfortable. We love the Tahoe that we purchased, and we hope it will last us for many years to come. If anyone comes to us looking for a new vehicle, we are more than happy to recommend that they visit Mike at McDonald, for some of the best treatment in Saginaw. Thank you, Mike, and the entire staff, for making us feel welcome and valued as your customers! More

Very good service. Love the new truck. The service dpt was excellent and Steve Fanning is very professional and helpful. Matt Little was very helpful and nice. was excellent and Steve Fanning is very professional and helpful. Matt Little was very helpful and nice. More

We came back to this dealership because of the excellent customer service. We were pushed and harassed at other dealerships, but here Kevin was there when we had questions but allowed us to make our decisio customer service. We were pushed and harassed at other dealerships, but here Kevin was there when we had questions but allowed us to make our decision without being pushy. He even happily stayed after hours with us on a Saturday. He found us the best deals, and he and Melinda worked very hard to get us financing on our terms. More

We had a good experience at Mcdonald Cadillac. We dealt We had a good experience at Mcdonald Cadillac. We dealt with Martin Thompson and he answered any questions we had. He was willing to work with us on We had a good experience at Mcdonald Cadillac. We dealt with Martin Thompson and he answered any questions we had. He was willing to work with us on making a deal. More