McDonald GMC Cadillac

I have given this rating due to the quality and care given to my vehicle while in the possession of McDonald Pontiac. My car was having service done for almost two and a half months and during that time given to my vehicle while in the possession of McDonald Pontiac. My car was having service done for almost two and a half months and during that time i was given a "loaner" vehicle while my car was being worked on, I'm not even sure if "loaner" is the right word for it because when you think of a "loaner" you think of a vehicle that's a "beater". Every vehicle i was issued was nearly brand new and cost way more then my car did. So needless to say i was very comfortable driving around while i was waiting. Not only were the vehicles i was lent extremely nice but my customer service representative Jason was overwhelmingly helpful by calling my cell phone frequently and letting me know about the progress of my vehicle while it was in service. This kept a lot of stress off of me because i didn't have to worry about taking time out of my busy day and finding out the status of my car on my own due to Jason's proactive work ethic. Another reason i have given this rating is because when i picked up my car it was also cleaned and washed which shows McDonald's customer care and professionalism. I owe a big thanks to Jason he made an otherwise hectic situation into a surprisingly enjoyable one, thanks a lot bro. I will be definitely coming back to McDonald Pontiac in the future. Jeremy Thieme More

Henry has once again demonstrated his admirable character. His professionalism, demonstrated by sincerity and genuine concern for customer satisfaction remains impeccable. I highly recommend Henry character. His professionalism, demonstrated by sincerity and genuine concern for customer satisfaction remains impeccable. I highly recommend Henry as the salesperson of choice for new or used vehicles. More

As usual, we received excellent service from Rod Chefalo and the whole team at McDonald in Saginaw. We were undecided between two vehicles, and Rod took the time to answer all of our questions about each v and the whole team at McDonald in Saginaw. We were undecided between two vehicles, and Rod took the time to answer all of our questions about each vehicle, making it easy for us to compare the two. He really helped us choose the best vehicle for us and I couldn't be happier with our choice. Rod kept our budget in mind through the whole process, and never tried to "upsell" us into a more expensive car or expensive options we didn't need. Rod has kept in touch with us since the sale, asking if we have any questions about our new car. This is the fourth vehicle we've purchased from McDonald, and the third time we've worked with Rod Chefalo. Now that they also sell Chevrolet, I'm sure that all of our future cars will come from McDonald. More

I use to work for a car dealer and was prepared for all the xx car games that make a new car purchase hetic but McDonald Cadillac gave me neither! McDonald Cadillac was honest, upfront, and played no games the xx car games that make a new car purchase hetic but McDonald Cadillac gave me neither! McDonald Cadillac was honest, upfront, and played no games with me throughout my new Cadillac purchase. They delivered the car to me as promised at a price we agreed to, no last minute changes or games were every played! Ethics like these are hard to find in a car dealer! Derrick and Jeff made the new car buying experience pleasant which is a relief! I will definitely think of them when I'm ready to replace my car again. Thanks! More

Rick and Bill in sales were great. Rick was able to get Rick and Bill in sales were great. Rick was able to get me a fair amount for my trade in, while getting me a great deal on my new (used) vehicle. Sh Rick and Bill in sales were great. Rick was able to get me a fair amount for my trade in, while getting me a great deal on my new (used) vehicle. Shaun in finance went out of her way to make sure I was comfortable with all aspects of my loan.I would not hesitate to recommend mcdonald cadillac to any one looking for a new or used car. More

Roland was very helpful and friendly from the initial phone call I made to the dealership. With the needs I was looking for in a new vehicle, he kept my best interest in mind while helping me to decide o phone call I made to the dealership. With the needs I was looking for in a new vehicle, he kept my best interest in mind while helping me to decide on which vehicle to purchase from the dealership. More

The service was outstanding and the facilities are beautiful. I will recommend this dealership to anybody. The service attendant was extremely courteous and helpful. He made my visit pleasant. I loved beautiful. I will recommend this dealership to anybody. The service attendant was extremely courteous and helpful. He made my visit pleasant. I loved the cafe area, it made the time go by quickly. Great job McDonald GMC! More

I am very pleased with my purchase of the 2011 Terrain. The deal was awesome, the treatment by team members was GREAT! Leon was patient and work hard to make sure I was satisfied. McDonald Pontiac has bee The deal was awesome, the treatment by team members was GREAT! Leon was patient and work hard to make sure I was satisfied. McDonald Pontiac has been my choice Dealership for years. If you are in need of a vehicle call Leon at (989) 790-5155. More

Jason is a great guy & made the experience efficient & fun. He remembered me from a previous visit which always makes the customer feel good. Also, I ate lunch there & the sandwich special & onion rin & fun. He remembered me from a previous visit which always makes the customer feel good. Also, I ate lunch there & the sandwich special & onion rings were great. The food service was great & the lady there was very personable & made the food taste perfect! More

Very impressed with service, only shopping but drove home in our new Acadia. We had to trade in a vehicle that was 8 yrs old and McDonalds came up with a value that satisfied both of us. Henry took care of in our new Acadia. We had to trade in a vehicle that was 8 yrs old and McDonalds came up with a value that satisfied both of us. Henry took care of all our paperwork and even called the insurance company. Will definitely buy again from McDonalds More