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McDonald GMC Cadillac

Saginaw, MI

4.9
3,452 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,452 reviews

January 05, 2013

This experience was 5 stars all the way. My wife was looking for a reliable vehicle for a new job with a bit of a commute as well as a newer family vehicle for us. Both Bill Jaynes and Jesse Porter were More

by bdiffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 02, 2013

I originally went to McDonalds to look at a used vehicle I viewed online. After viewing the vehicle I decided it wasn't what I was looking for. Jesse and Bill asked a few questions about what I was looking More

by flo5045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
December 30, 2012

After several failed attempts with other dealers to find a vehicle that fits my needs I ended up calling McDonald and spoke with Martin Thompson. I explained the situation I was in and he got right on the More

by llr121112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 29, 2012

Matt was extremely cordial as he met my wife and I at the Matt was extremely cordial as he met my wife and I at the door. We explained what we were looking for and Matt went to work immediately to find wh More

by lmklamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 28, 2012

Rick was fantastic to work with! I had an appointment to travel up to Traverse City to purchase a truck from ANOTHER DEALERSHIP, and the deal went south. The purchase price listed on their website was not More

by abgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 21, 2012

The people at McDonalds were very kind,courteous,professional and friendly. Matt did a good job for us and handled the deal to our satisfaction. thank you More

by lakrager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2012 -

McDonald GMC Cadillac responded

Thank you for your feedback. We appreciate hearing from our customers, and it's great to know that you were satisfied with your visit at McDonald GMC Cadillac. We hope that you'll consider us for your next auto need, where you can count on receiving the same great service. Don't forget to find us on Facebook and Twitter for access to our exclusive service specials and more. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 19, 2012

John greeted us at the door and provided us with all the right answers. He listened to our requests and acted upon our needs to complete our sale within the day. Our expectation was to visit a couple deal More

by Barb Street
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2012 -

McDonald GMC Cadillac responded

Barb, thank you for leaving us with this great review! We're so happy to hear that your experience with John was a great one! He is a great member of the McDonald GMC Cadillac team, and we truly appreciate you recognizing his efforts. Please let us know if there is anything else we can assist you with, and be sure to find us on Facebook and Twitter for our latest service specials and more. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 19, 2012

Great service and very knowledgeable, worked with me to get the most for my trade-in, would not buy from anyone else, very satisfied with my new car More

by Nkvillai
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2012 -

McDonald GMC Cadillac responded

Thank you for the kind words! We are proud to hear that our team was able to provide such an enjoyable experience. One of our top goals is to ensure customer satisfaction. Please keep us in mind for future automotive needs and if you haven't already, follow us on Facebook and Twitter for exclusive content. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 17, 2012

John was very helpful in addressing my requests, he was not pushy in any way and seems very honest. He is a reliable salesperson that let me speak and in turn answered respectfully. More

by newused10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john okeefe
Dec 17, 2012 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your experience with us. We're thrilled to that your time with John was top notch. On behalf of everyone, thank you for your business and we wish you all the best with your new vehicle! Be sure to find us on Facebook and Twitter for the latest dealership news and more. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 17, 2012

Rick Coombs is a great salesperson! He is very patient, quite knowledgeable,and did not make me feel pressured at any time during the sales process. The entire McDonald Cadillac GMC team is a pleasure to d More

by ndey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2012 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us! Rick is a great member of our staff, and it's wonderful that he and the rest of our team have been able to make your visit with us a great one. Thank you again for your valued business, and we hope that you'll join us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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