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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

November 25, 2012

Very good service. Love the new truck. The service dpt was excellent and Steve Fanning is very professional and helpful. Matt Little was very helpful and nice. More

by stfdtaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Little
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thanks for coming in to McDonald GMC Cadillac! We greatly appreciate your feedback. It's important to our staff that we provide excellent customer service and both Steve and Matt play an integral role in making that happen. Thank you so much for recognizing them in your review. Please come back and see us again soon and remember to join us on Facebook and Twitter for special deals and discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 22, 2012

We came back to this dealership because of the excellent customer service. We were pushed and harassed at other dealerships, but here Kevin was there when we had questions but allowed us to make our decisio More

by bhak00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Dec 11, 2012 -

McDonald GMC Cadillac responded

I'm so glad to know you enjoyed your visit to our dealership! Kevin and Melinda are valued members of our team and are dedicated to providing excellent customer service and a hassle-free shopping experience. Thank you for recognizing both of them in your review. Please come see us again soon and be sure to join us on Twitter and Facebook for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 09, 2012

We had a good experience at Mcdonald Cadillac. We dealt We had a good experience at Mcdonald Cadillac. We dealt with Martin Thompson and he answered any questions we had. He was willing to work with us on More

by sheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for choosing McDonald GMC Cadillac for your used car purchase! I'm so glad to hear that you enjoyed your visit. Our staff, including Martin, is dedicated to providing excellent customer service. Thank you for recognizing him in your review. Come back and see us again soon and be sure to add us on Twitter and Facebook for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 03, 2012

Rick was very nice and helpful. Made the process of buying a vehicle wonderful. I would recommend Rick to anyone looking to purchase a vehicle. Very down to earth sale person. Did not even feel pressur More

by danielle.renz.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your experience, Danielle! Rick is truly an asset to our team and it's great to hear that he was so helpful to you in your search. Your recommendation to friends and family is greatly appreciated. Come back and see us again soon and be sure to join us on Facebook and Twitter for exclusive offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

October 17, 2012

Matt did a great job on everything...really made me feel welcome.It made me feel really good i was his first vechile he sold and how happy that made him...you can tell he really likes his job More

by Martyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Little
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thanks so much for choosing McDonald GMC Cadillac! We appreciate you taking the time to write such a positive review. I'm so glad to hear that Matt helped make your car buying experience a pleasant one and that you were able to provide him with his first sale. We hope you'll recommend our dealership to your friends and family. Come see us again and be sure to join us on Facebook and Twitter for exclusive offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

October 17, 2012

Martin and the folks at McDonald Cadillac were friendly and helpful with my new XTS purchase. Martin did his best to get me all the available discounts he could, and he got the purchase price to where I l More

by dick1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for the positive feedback and congratulations on the new XTS! We're very proud of our friendly and knowledgeable staff here at McDonald GMC Cadillac. I'm happy to hear that Martin and Melinda were so helpful with your purchase. We hope you'll recommend us to friends and family. Come see us again soon and be sure to join us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

October 09, 2012

I had driven to Saginaw from Tawas City to look at the assortment of vehicles as I hadn’t decided on what I was going to buy. When I ran into Art Neil it was late in the day on Saturday though I was still More

by lblake511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Dec 11, 2012 -

McDonald GMC Cadillac responded

Lawrence, thank you so much for taking the time to recognize Art in your review! We're dedicated to excellent customer service here at McDonald GMC Cadillac and your experience with Art truly highlights this. Please come and see us again soon if you need any help with those added features and remember to join us on Facebook and Twitter for exclusive deals! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

October 08, 2012

Kevin did a great job...not pushing and very friendly. He got us a fantastic deal also. There were a few times that there was miss communication between the two of us but overall her did a great job. More

by rebeccaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for your honest feedback! I'm glad to hear you walked away with a fantastic deal. Kevin is an essential part of our team and provides excellent customer service. Thank you for recognizing him in your review. We hope you'll recommend us to your family and friends. Come see us again soon and be sure to add us on Facebook and Twitter for exclusive offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

October 01, 2012

Rick was not pushy and made it easy and was very informative with all we asked. He let us make up our mine on the buying of this Escalade. I will come see him when I am in the market for another car More

by pinkharley79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Coombs
Dec 11, 2012 -

McDonald GMC Cadillac responded

Congratulations on the purchase of your new Escalade! I'm so happy to hear you had a pleasant car buying experience with us. Rick is an essential member of our staff and is dedicated to providing excellent customer service; thank you for recognizing him in your review. Definitely come see us again soon. Follow us on Facebook and Twitter for exclusive offers before your next visit! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

September 28, 2012

Martin was very helpful and found me exactly what I wanted and was able to get it here within a couple days from another State. He answered all my questions and was patient as I was new to the process More

by meg328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Congratulations on your first new vehicle! I'm glad to hear that Martin was so helpful. We love hearing success stories like these from our customers, especially first time car buyers such as yourself. We hope you'll recommend us to your friends and family. Be sure to follow us on Facebook and Twitter for exclusive offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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