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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

April 06, 2013

Went in on a Friday morning to look at some new trucks. I had to be to work by 3 o'clock that afternoon so I didn't really expect to be driving a new Sierra to work that day. Well I ended up driving my new v More

by Mjkleine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2013 -

McDonald GMC Cadillac responded

I appreciate you letting us know how your visit to McDonald GMC Cadillac went. We make a great effort at ensuring a timely process from start to finish. Congratulation on the new truck! If you have any further questions regarding it, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 03, 2013

Kevin was very helpful and informative not to mention genuine in manner which earned my trust. Being my first time buying from a dealer Kevin and Jeff helped me overcome my uncertainties and securities. More

by derrickfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin little and jeff terrian
Apr 04, 2013 -

McDonald GMC Cadillac responded

Derrick, thanks for taking time to write this review. Our sales agents are trained to provide comfortable, accommodating service to each one of our customers. It's good to know that their hard work was perceived by you during your visit. We look forward to seeing you again in the future! Also stay connected online at Facebook and Twitter to take advantage of great deals and content that we provide there. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 03, 2013

Art Neil was instrumental in obtaining my business. Had he not given me a follow up call, I probably would have gone elsewhere. Art overcame all of my concerns since this was the first time I had leased a More

by tomtencza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Apr 04, 2013 -

McDonald GMC Cadillac responded

Thanks for doing business with McDonald GMC Cadillac! Art is integral to our sales team because of the high level of service that he consistently provides. Congratulations on your new car! If you have any questions regarding it, do not hesitate to come back in for a visit. We look forward to doing business again in the future. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 03, 2013

Upon arriving at McDonald's, my husband and I were treated with nothing but kindness. Multiple people asked us if we needed help with anything and everyone seemed really nice and professional. Rick More

by JessKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 04, 2013 -

McDonald GMC Cadillac responded

Jess, Thanks for leaving feedback about your great experience with McDonald GMC Cadillac! I am very happy to hear that the service you received was kind, accommodating and expeditious. We try our best to ensure that every customer leaves feeling that same way. We truly look forward to seeing you again in the future. Also, don't forget to visit our Facebook and Twitter pages to stay informed on exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 01, 2013

We had a great experience at McDonald GMC. We were treated fairly and received a fair value for our trade in and purchase. Jesse was polite and an excellent sales person who understood our needs. More

by cswartz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2013 -

McDonald GMC Cadillac responded

Thank you for doing business with McDonald GMC Cadillac! Our employees number one priority is to give each customer the attention they need to make a good decision. I hope you enjoy your new car! If you have any questions regarding your purchase, please come back to see us. Also, follow us on Twitter and Facebook for exclusive content and deals. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

March 29, 2013

At 50 years of age I have purchased my fair share of cars. I found the car and the price range I was looking for. Kevin made it as pain free as you can. I drove over from Grand Rapids MI about a 2 1/2 h More

by waltdyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2013 -

McDonald GMC Cadillac responded

Thanks for driving out of your way to do business with us! I am happy to hear that our service met your expectations. Our goal is to provide that kind of service to each and every customer. We look forward to seeing you in the future! Also, be sure to follow us on Facebook and Twitter to keep up with the exclusive content and specials we post there. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

March 29, 2013

Great Experience. Beautiful Truck. Bill Urbanski was a pleasure to work with. Added RINO bedliner to my custom Silverado without me really asking for it before I was committed to buying it - that is goin More

by lovettj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2013 -

McDonald GMC Cadillac responded

Thanks for taking the time to leave this review regarding your experience at McDonald GMC Cadillac. Our team tries to go above and beyond for every customer, and I'm glad that you feel that way about your visit. Congratulations on your new car! If you have any questions or concerns please come back to see us. Also, visit our Facebook and Twitter pages to take advantage of our special deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

March 28, 2013

I received great service from this gentleman. I would I received great service from this gentleman. I would recommend this dealership to everyone. i will continue to purchase vehicles from this dealer fo More

by williammuex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2013 -

McDonald GMC Cadillac responded

William, Thanks for sharing your positive experience at McDonald GMC Cadillac. I am happy to hear that Rick was able to provide such great service. He is invaluable to our sales team and each of our employees strive to achieve that level of service. If you have any further automotive needs, don't hesitate to come back for another visit. Also, check us out on Twitter and Facebook to stay connected with our special deals that we post there. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

March 27, 2013

kevin mccarthy: i copied you regarding memo i wrote to adam pomaville this morning. as i stated, he is the best new car salesman i have ever encountered. please see my memo. i was very impressed with More

by 070212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin mccarthy
Mar 30, 2013 -

McDonald GMC Cadillac responded

Gerald, Thank you so much for being so thorough in your account of the experience you had at McDonald GMC Cadillac. I am glad to know that each person you encountered was able to make your visit so great. We look forward to doing business again in the future! Also, follow our Facebook and Twitter pages to stay connected with exclusive content and specials. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

March 27, 2013

Customer since 1999 always have felt like a PRINCESS, treated as if I was at DISNEY WORLD as an adult! Quality, honesty, timely, PRICE Peacefulness. I know that every 4 years it is time for a new vehicl More

by SNLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2013 -

McDonald GMC Cadillac responded

Thanks for being such a loyal customer to McDonald GMC Cadillac! Our top priority is to ensure honest, quality service for each and every guest. We are committed to servicing any future automotive needs that you may have. Be sure to visit us online at Facebook and Twitter to take advantage of exclusive content and deals. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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