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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

December 07, 2012

My husband and I were "just looking" to maybe replace my 2000 Pontiac Sunfire. Matt was very patient and respectful with us. He answered all of our questions and made sure we were satisfied with More

by Doneau23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Little
Dec 10, 2012 -

McDonald GMC Cadillac responded

Vicki, thank you so much for taking the time to let us know how we're doing. It's wonderful that Matt's excellent customer service could be such a help to you, and we're thrilled that your experience at McDonald GMC Cadillac could be so top notch! Please let us know if there is anything else we can assist you with, and we hope that you'll join us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 03, 2012

I found this dealer via Autotrader.com while looking for a Dodge Ram 1500 Truck. I inquired about the truck online and received a call and email promptly. I was looking at a Tahoe in Ohio as well and prob More

by robdneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Little, Tim Farver, Dave Doyle, Charles Wyche
Dec 11, 2012 -

McDonald GMC Cadillac responded

I'm so glad to hear you enjoyed your visit to McDonald GMC Cadillac! Congratulations on the purchase of your new truck. It's an honor that you would recommend us to your friends and family. Remember to follow us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 01, 2012

Kevin did a great job for us he was focused and communicated with us every step of the way. This dealership seems to be very customer-service oriented and their primary goal is to make sure their More

by tomjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you, Tom, for the fantastic review! We certainly are dedicated to excellent customer service at McDonald GMC Cadillac. I'm so happy to hear that Kevin was so helpful and we do hope you'll come see us again soon. Be sure to join us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 01, 2012

I was pleased with the non-pressure approach of Martin Thompson. He was friendly, informative and made no excuses for any discrepancy I found with any vehicle. It was a pleasure doing business with him. More

by Owl63us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Osborn
Dec 11, 2012 -

McDonald GMC Cadillac responded

I'm so happy to hear you were pleased with your visit to McDonald GMC Cadillac! We love to hear such positive reviews of our staff. Martin is an invaluable member of our team; I'm glad to know he was able to help you get into the right vehicle for you. We hope you'll join us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 30, 2012

Working with Mike Pitzen was a great experience, I would not hesitate to buy from him and Mcdonald pontiac again. Mike was very professional and courtious. More

by cheryl sch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you, Cheryl! I'm so pleased to hear your experience was a great one. Mike is a true professional and an asset to our team; I'm glad he was able to help you with your purchase. Be sure to join us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 29, 2012

Matt Little provided great customer service to my family when we bought our new truck from McDonald GMC. He was knowledgeable, friendly, honest and hardworking. More

by Mikeyy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Little
Dec 11, 2012 -

McDonald GMC Cadillac responded

Congratulations on the new truck! Matt truly is an asset to our team; I'm glad to hear that he was able to make your visit to our dealership an enjoyable one. We hope you'll recommend us to friends and family and come see us again soon. Also, be sure to join us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 27, 2012

From the outstanding customer service to the willingness to deal, I had the best car buying experience with Martin & would recommend him to everyone. Thanks again for the great job!! More

by ckfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you so much for the positive feedback! I'm glad to hear Martin was so helpful to you. We greatly appreciate your recommendation to friends and family. Please come see us again and remember to join us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 26, 2012

Bill Urbanski didnt give up on me he did not turn me away. From the very moment I contacted him he stopped at nothing to put things in motion. I thank God for people like him. More then a salesman a hum More

by honestyloyalty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for the positive review! I'm so glad to hear that you enjoyed your visit and that Bill was so helpful. We appreciate you taking the time to share your honest feedback. We hope you'll recommend McDonald GMC Cadillac to your friends and family. Come see us again soon and be sure to join us on Facebook and Twitter for exclusive deals and discounts! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 26, 2012

I greatly appreciated all of the service that I received at McDonald GMC Cadillac in Saginaw Township, Michigan. I had a car that was damaged and it had to be totaled out. Within 2 days after bringing m More

by M W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Urbanski, Randy Kropp, Tom Furlow
Dec 11, 2012 -

McDonald GMC Cadillac responded

Congratulations on your new Sierra! We're always happy to hear such positive feedback. We're certainly dedicated to providing our customers with a pleasant car buying experience and I'm so glad to hear your visit with us reflected that. Please come see us again soon and be sure to join us on Facebook and Twitter for special offers in the future! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

November 26, 2012

We can't say enough about the service we received at McDonald GMC Cadillac. The entire staff was professional and courteous, and you could tell that they love the work they do. It was great to walk in a More

by lovemytahoeltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for such a wonderful review. We take pride in our staff's ability to provide excellent customer service. I'm so glad to hear that was the case with your visit. Thank you for recognizing Mike, he truly is an asset to our team. Congratulations on the new Tahoe! Please come back and see us again and remember to join us on Facebook and Twitter for our many special offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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