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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

December 19, 2012

Great service and very knowledgeable, worked with me to get the most for my trade-in, would not buy from anyone else, very satisfied with my new car More

by Nkvillai
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2012 -

McDonald GMC Cadillac responded

Thank you for the kind words! We are proud to hear that our team was able to provide such an enjoyable experience. One of our top goals is to ensure customer satisfaction. Please keep us in mind for future automotive needs and if you haven't already, follow us on Facebook and Twitter for exclusive content. Regards, Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 17, 2012

John was very helpful in addressing my requests, he was not pushy in any way and seems very honest. He is a reliable salesperson that let me speak and in turn answered respectfully. More

by newused10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john okeefe
Dec 17, 2012 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your experience with us. We're thrilled to that your time with John was top notch. On behalf of everyone, thank you for your business and we wish you all the best with your new vehicle! Be sure to find us on Facebook and Twitter for the latest dealership news and more. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 17, 2012

Rick Coombs is a great salesperson! He is very patient, quite knowledgeable,and did not make me feel pressured at any time during the sales process. The entire McDonald Cadillac GMC team is a pleasure to d More

by ndey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2012 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us! Rick is a great member of our staff, and it's wonderful that he and the rest of our team have been able to make your visit with us a great one. Thank you again for your valued business, and we hope that you'll join us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 15, 2012

Martin, Great job on working with on my New GMC. Thank Martin, Great job on working with on my New GMC. Thank you very much for the quick and accurate job of getting the deal done. I had to drive 1 More

by darrinbest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2012 -

McDonald GMC Cadillac responded

Darrin, thank you for your review, and for making the trip out to see us. We're so happy to hear that you were pleased with the speedy service, and hope that you'll see us again! Be sure to follow us on Facebook and Twitter to get exclusive online access for coupons to our service department and more. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 13, 2012

My husband and I found ourselves in the need of a "gently used" car rather unexpectedly. Martin Thompson listened to our concerns, interests and price of car we wanted and immediately found us exact More

by wwnancyjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2012 -

McDonald GMC Cadillac responded

Thank you for your excellent review! We're thrilled that your visit with us could exceed your expectations. On behalf of our entire team, thank you for recognizing Martin's service, and we thank you for your patronage. If there is anything else we can assist you with, please don't hesitate to contact us. Also, be sure to take advantage of our online specials by finding us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 12, 2012

Matt did a great job and was fair and open regarding pricing. He went through several pricing options for the several vehicles we were looking to purchase. Matt went to bat for us to get the options More

by DavidNeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for your great review. Matt is an excellent member of our team, and we really appreciate you taking the time to let us know how great he's been doing. It's wonderful to hear that you will consider McDonald GMC Cadillac for your next vehicle, and we look forward to working with you then! Also, please be sure to find us on Facebook and Twitter for our special service offers. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 12, 2012

Martin and McDonald's have found two excellent vehicles for us within 5 months. They have not only found exceptional cars that matched exactly what we wanted, but they did so when other dealers could not More

by DL McKimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

McDonald GMC Cadillac responded

Thank you for your outstanding feedback! We always love to hear from our customers, and we're thrilled that your experience with Martin and the rest of the team could be so top notch. On behalf of everyone here at McDonald GMC Cadillac, we would like to thank you for your business these past few months, and invite you to join us on Facebook and Twitter. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 11, 2012

Matt Little did all the phone calls & Adam Pomaville went over the vehicle with me & did the delivery! And David Doyle was able to make all the numbers work! Everyone was friendly & nice to work with! More

by cindy.ricksgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

I'm so glad to hear our team was so helpful to you in your search, Cindy! It's wonderful to hear another great review. We're very proud of the excellent customer service our staff is able to provide. Please come see us again soon and be sure to follow us on Facebook and Twitter for exclusive content! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 11, 2012

Went to the dealership to look at a vehicle that we found on-line. Spoke with Matt Little and he showed us the vehicle and provided us with several other options in our price range. We decided on a 2011 GM More

by MrsNeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

McDonald GMC Cadillac responded

Thank you for the positive review! I'm so glad to hear that Matt was able to help you find the right car for you and your family. Our staff, including Matt, is dedicated to delivering excellent customer service; I'm happy to know this was the case on your visit to our dealership. Please come see us again soon and be sure to join us on Facebook and Twitter for exclusive offers! Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

December 07, 2012

I love my new Impala! Martin was not pushy, he listened to what I wanted in my vehicle; including price, year, mileage, bells & whistles! He took his time with us to try to find exactly what we were looki More

by kathleen.hokanson.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2012 -

McDonald GMC Cadillac responded

Thank you for the great review, Kathleen! We strive to deliver the very best customer service to our guests and it seems like we have achieved our goal with you! We would like to wish you all the best with your new purchase, and are sure your daughter will enjoy her new car very much! Don't forget to find us on Facebook and Twitter for our online specials and savings. Regards. Trina Taylor - Customer Relations Manager trinat@mcdonaldauto.com

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