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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

August 12, 2013

Extremely please with the professionalism of how Art Neil conducts business. My vehicle was prepaired, handled & explained very well.Proactive, direct, &simple in the process of handling paperwork. Dealershi More

by RickLozowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Aug 13, 2013 -

McDonald GMC Cadillac responded

Rick, I'm glad that you were able to perceive Art's high caliber of professionalism. He truly sets a high standard for himself. Thanks for leaving this feedback! Come back to see us in the future! Also, find us on Facebook and Twitter for access to internet exclusive offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 12, 2013

I expect a positive car purchase experience. I want everything to go as I had visualized it the day before my purchase. Mike Pitzen met me just inside the door. I had the look that said "I want to talk More

by cweede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Aug 13, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! It's wonderful to hear from the customers perspective because there's no better way to gauge our service quality. Congrats on the new car! If you have any questions regarding it, we are here to help. Stay informed with special deals and promotions by following along with us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 09, 2013

Mr. Rick Coombs was quick,prompt,and proffesional in getting a deal worked out for me..I was close to moving on to another dealership due to the first sales person i was working with for lack of effort More

by Rocdiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2013 -

McDonald GMC Cadillac responded

I'm pleased to hear that Rick was able to effectively help you. Thanks for taking the time to leave this review! Our team strives to fully satisfy our customers needs. It's great to know that we were successful! We hope to see you again in the future. Also, be sure to connect with us on Facebook and Twitter to stay informed with special deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 07, 2013

I found a very nice low mileage used Pontiac G6 at McDonald on cars.com. McDonald had the car priced below similar cars at other dealerships. I called about the car and the salesman was professional a More

by rtieken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2013 -

McDonald GMC Cadillac responded

It's great to hear feedback about your recent visit! We do our best to provide great deals, while still going the distance to provide exceptional service. Congrats on your new vehicle! If you have any questions or concerns, feel free to contact us. Also, be sure to locate our Twitter and Facebook pages to stay in touch with current specials and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 07, 2013

Kevin was very helpful in finding a vehicle for us that was in our price range. The dealership was also very helpful in working with us as far as getting the vehicle up to par for us. We love our trailblaz More

by cmleach915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! Kevin is a wonderful salesman, and he will be glad to hear that you left this feedback. I hope you enjoy your new Trailbazer. If you have any questions about it, we are always here to help. Be sure to connect with us online at Facebook and Twitter for the opportunity to hear about great service specials and other events we have going on. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 02, 2013

This was our second vehicle we have bought from Jesse and will continue to buy from him. He works hard to get you a great deal and is a good guy. Thanks for everything, Jesse! More

by saginawfireman
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2013 -

McDonald GMC Cadillac responded

Congrats on your second vehicle from McDonald GMC Cadillac! Jesse and the rest of our staff are trained to provide our guests with helpful and informative service and it's fantastic that this was reflected through your purchase. I encourage you to find us on Facebook and Twitter to find service specials, dealership news and all things automotive. Thank you for the 5-star rating and for being a loyal customer. Enjoy the ride! Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 02, 2013

Jesse was real polite and would work with me. He's an awesome salesman that will go that extra mile. I like salesman who aren't pushy and he's not pushy at all. Thanks Jesse More

by deloresgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

McDonald GMC Cadillac responded

We appreciate you taking time out of your day to leave this great review. Jesse will be thrilled to hear he has another satisfied customer! Please contact us if you have any further questions down the road, and make it a point to follow us on Facebook and Twitter. We frequently post service specials and dealership news and I wouldn't want you to miss out on the fun! Enjoy the ride and we will see you for your first service visit. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 02, 2013

Leon has outstanding customer service skills, whenever I'm in the market I check to see if Leon is available at McDonald. The service they provide is what I look for More

by yrkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

McDonald GMC Cadillac responded

Many thanks for the kind words! We appreciate this feedback, as we believe that hearing from our customers is one of the best ways that we can improve as a business moving forward. I am so pleased to learn that Leon and the rest of our team went above and beyond with your visits and that he always makes you feel at ease. Take care and to find specials from our service department, make sure you're following us on Facebook and Twitter. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 01, 2013

I chose the dealership because they had the exact GMC Sierra I wanted. I went to the dealership and they were extremely professional from the moment I walked in. They took me out of my lease and put me i More

by hwcombined
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Aug 05, 2013 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, providing friendly and informative service is our number one priority. Chris is a valued member of our team and I am extremely pleased to hear that he made your experience simple and smooth. If any questions about your GMC Sierra come up down the road, do not hesitate to contact us right away. We look forward to working with you again and hope that you enjoy the ride. Find us on Facebook and Twitter for service specials and we look forward to seeing you soon. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 01, 2013

Jessie was very friendly and not pushy at all, which we greatly appreciated! My only complaint is that it would have been nice if we were made aware of (& given an explanation for) the $200 D.O.C fee ahe More

by ktheaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farver
Aug 05, 2013 -

McDonald GMC Cadillac responded

Thank you very much for this excellent rating. I'm happy to hear that overall your experience was enjoyable and hassle-free. I do apologize for any confusion about the fee, and hope that you'll contact us about it if you have any further questions. Other than that, it's fantastic that Jessie made your visit informative and comfortable. We look forward to working with you again and invite you to follow us on Facebook and Twitter to discover fantastic service specials. Take care, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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