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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

August 07, 2013

Kevin was very helpful in finding a vehicle for us that was in our price range. The dealership was also very helpful in working with us as far as getting the vehicle up to par for us. We love our trailblaz More

by cmleach915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! Kevin is a wonderful salesman, and he will be glad to hear that you left this feedback. I hope you enjoy your new Trailbazer. If you have any questions about it, we are always here to help. Be sure to connect with us online at Facebook and Twitter for the opportunity to hear about great service specials and other events we have going on. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 02, 2013

This was our second vehicle we have bought from Jesse and will continue to buy from him. He works hard to get you a great deal and is a good guy. Thanks for everything, Jesse! More

by saginawfireman
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2013 -

McDonald GMC Cadillac responded

Congrats on your second vehicle from McDonald GMC Cadillac! Jesse and the rest of our staff are trained to provide our guests with helpful and informative service and it's fantastic that this was reflected through your purchase. I encourage you to find us on Facebook and Twitter to find service specials, dealership news and all things automotive. Thank you for the 5-star rating and for being a loyal customer. Enjoy the ride! Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 02, 2013

Jesse was real polite and would work with me. He's an awesome salesman that will go that extra mile. I like salesman who aren't pushy and he's not pushy at all. Thanks Jesse More

by deloresgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

McDonald GMC Cadillac responded

We appreciate you taking time out of your day to leave this great review. Jesse will be thrilled to hear he has another satisfied customer! Please contact us if you have any further questions down the road, and make it a point to follow us on Facebook and Twitter. We frequently post service specials and dealership news and I wouldn't want you to miss out on the fun! Enjoy the ride and we will see you for your first service visit. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 02, 2013

Leon has outstanding customer service skills, whenever I'm in the market I check to see if Leon is available at McDonald. The service they provide is what I look for More

by yrkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

McDonald GMC Cadillac responded

Many thanks for the kind words! We appreciate this feedback, as we believe that hearing from our customers is one of the best ways that we can improve as a business moving forward. I am so pleased to learn that Leon and the rest of our team went above and beyond with your visits and that he always makes you feel at ease. Take care and to find specials from our service department, make sure you're following us on Facebook and Twitter. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 01, 2013

I chose the dealership because they had the exact GMC Sierra I wanted. I went to the dealership and they were extremely professional from the moment I walked in. They took me out of my lease and put me i More

by hwcombined
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Aug 05, 2013 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, providing friendly and informative service is our number one priority. Chris is a valued member of our team and I am extremely pleased to hear that he made your experience simple and smooth. If any questions about your GMC Sierra come up down the road, do not hesitate to contact us right away. We look forward to working with you again and hope that you enjoy the ride. Find us on Facebook and Twitter for service specials and we look forward to seeing you soon. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 01, 2013

Jessie was very friendly and not pushy at all, which we greatly appreciated! My only complaint is that it would have been nice if we were made aware of (& given an explanation for) the $200 D.O.C fee ahe More

by ktheaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farver
Aug 05, 2013 -

McDonald GMC Cadillac responded

Thank you very much for this excellent rating. I'm happy to hear that overall your experience was enjoyable and hassle-free. I do apologize for any confusion about the fee, and hope that you'll contact us about it if you have any further questions. Other than that, it's fantastic that Jessie made your visit informative and comfortable. We look forward to working with you again and invite you to follow us on Facebook and Twitter to discover fantastic service specials. Take care, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 30, 2013

Randy was great! He went out of his way to make sure I was able to get financed and in a newer vehicle the same day! what a great guy!! More

by mistyblu79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

McDonald GMC Cadillac responded

Congratulations on the new vehicle! I'm happy to hear Randy provided you with top of the line service and that your car buying process was simple and hassle-free. Thank you very much for the excellent rating. It means the world to hear feedback like this and we hope that you'll continue to service your car with us for years to come. Take care and make sure you're following us on Facebook and Twitter, as frequent service department specials are posted. Regards, Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 27, 2013

Everyone was very friendly, Marquise took her time with us and answered our questions. She didn't hurry with us she was very pleasent...glad we dealt with her. More

by gmcsaginaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

McDonald GMC Cadillac responded

It's excellent to learn about your amazing experience at our dealership. Our staff takes pride in providing nothing but the best and I'm especially happy that Marquise went above and beyond with all of your automotive needs. Take care, enjoy the ride and the next time you need service, be sure to follow us on Facebook and Twitter to find coupons! Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 25, 2013

Very friendly and helpful. Made the entire buying experience very smooth and easy. Took care of everything in one day: test drive, financing, vehicle prep, and final paperwork. Would definitely recom More

by belld821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

McDonald GMC Cadillac responded

We appreciate you taking time out of your surely busy day to leave this fantastic review. The kind of service you describe is precisely what we shoot for and it feels good to know that we're doing our job correctly. If you have questions down the road, be sure to contact us right away. Also, follow us on Facebook and Twitter to discover incredible service specials. We look forward to seeing you again. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 18, 2013

I had a great experience at this dealership. Everyone was very friendly and helpful. Our questions were answered quickly. We were very satisfied and would recommend you to people we know. Thank you. More

by mcjriley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2013 -

McDonald GMC Cadillac responded

This is such great feedback! It truly means a lot to us because it shows that our customers care as much about the quality of our service as we do! If you have any future automotive needs, feel free to come back to see us. And don't forget to connect with us on Facebook and Twitter. We regularly post great content and specials that you can take advantage of. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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