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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

August 21, 2013

We are very pleased with Art Neil who was our salesman when we purchased a 2013 GMC pickup. He listened to what we wanted and helped us find the truck to fit our needs. He was very knowledgeable and had More

by dkrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Aug 23, 2013 -

McDonald GMC Cadillac responded

Thank you for leaving such a wonderful review! Art is a sensational salesman because he is entirely devoted to his customers, unlike many other ruthless sales people you will encounter. Great customer service is guaranteed at Bob Brown Chevrolet! We hope to see you again in the future. Also, be sure to connect with us on Facebook and Twitter for exclusive offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 16, 2013

My family has been buying cars from McDonald's Cadillac GMC for years. We have always went through Rick because he is very generous, hard-working, and overall, just a very nice guy. He's not your More

by djmh2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2013 -

McDonald GMC Cadillac responded

First of all, thank you for your continued patronage! Our primary goal is to build long-lasting professional connections with our customers, because we believe that is the best way to do business. With that in mind, we sure hope to see you again sometime in the future! Let us know if you have any questions or concerns. Lastly, don't forget to locate us on Facebook and Twitter to stay informed with exclusive internet offers. Thanks again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 15, 2013

kevin was very professional, being my third car purchase in my life I must say i wish more saleman handled themselves like he does. I never felt pressured to just buy any old car just for a sale, I came in More

by cmas93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

McDonald GMC Cadillac responded

It's great to hear that Kevin was able to make your experience comfortable and successful. We train our team to be as personable as possible, and to avoid creating high-pressure sales interactions. If you have any future automotive needs, we would love to help! Also, be sure to connect with us on Facebook and Twitter for exclusive internet offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 14, 2013

Friendly sales person, a good experience buying a new vehicle, I would recommend this dealership and sales person to other people. Dealership is conveniently located. More

by MommieMel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

McDonald GMC Cadillac responded

Thank you for taking the time to leave feedback. It's extremely valuable to us because it allows us to improve. I'm glad that your experience was positive. We hope that you will return in the future if you have any needs whatsoever. Also, be sure to connect with us on Facebook and Twitter for access to internet exclusive offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 14, 2013

I have bought several vehicles from Henry, he has always treated us with high respect. Love my new truck. Thanks, Henry for the nice offer and I'll be in for another oil change. More

by BURNTOAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Farver
Aug 19, 2013 -

McDonald GMC Cadillac responded

Congrats on your new truck! Henry will be thrilled to hear that you left this great review about your interaction together. We look forward to seeing you again! If you have any questions, don't hesitate to contact us. Or just stop on by! Anyway, be sure to locate our Facebook and Twitter pages. We often post service specials and other events to those outlets. Thanks again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 14, 2013

Salesman was very courteous and polite.I received the type of truck that I wanted and the right color and the right price.I would recommend this dealer. More

by l2andrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Aug 19, 2013 -

McDonald GMC Cadillac responded

Thanks for your review, as well as your recommendation! I'm glad that we were able to help you in such a polite and friendly manner. That is exactly what we aim to achieve with each customer interaction. If you have any questions or concerns, feel free to reach out to us. Also, stay in the loop with special internet promotions by finding us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 12, 2013

Extremely please with the professionalism of how Art Neil conducts business. My vehicle was prepaired, handled & explained very well.Proactive, direct, &simple in the process of handling paperwork. Dealershi More

by RickLozowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Aug 13, 2013 -

McDonald GMC Cadillac responded

Rick, I'm glad that you were able to perceive Art's high caliber of professionalism. He truly sets a high standard for himself. Thanks for leaving this feedback! Come back to see us in the future! Also, find us on Facebook and Twitter for access to internet exclusive offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 12, 2013

I expect a positive car purchase experience. I want everything to go as I had visualized it the day before my purchase. Mike Pitzen met me just inside the door. I had the look that said "I want to talk More

by cweede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Aug 13, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! It's wonderful to hear from the customers perspective because there's no better way to gauge our service quality. Congrats on the new car! If you have any questions regarding it, we are here to help. Stay informed with special deals and promotions by following along with us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 09, 2013

Mr. Rick Coombs was quick,prompt,and proffesional in getting a deal worked out for me..I was close to moving on to another dealership due to the first sales person i was working with for lack of effort More

by Rocdiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2013 -

McDonald GMC Cadillac responded

I'm pleased to hear that Rick was able to effectively help you. Thanks for taking the time to leave this review! Our team strives to fully satisfy our customers needs. It's great to know that we were successful! We hope to see you again in the future. Also, be sure to connect with us on Facebook and Twitter to stay informed with special deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 07, 2013

I found a very nice low mileage used Pontiac G6 at McDonald on cars.com. McDonald had the car priced below similar cars at other dealerships. I called about the car and the salesman was professional a More

by rtieken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2013 -

McDonald GMC Cadillac responded

It's great to hear feedback about your recent visit! We do our best to provide great deals, while still going the distance to provide exceptional service. Congrats on your new vehicle! If you have any questions or concerns, feel free to contact us. Also, be sure to locate our Twitter and Facebook pages to stay in touch with current specials and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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