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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

December 06, 2013

Your survey required me to select my vehicle but Olds wasn't on it so I selected a Cadillac!! I purchased a 2003 Olds Silhouette. I have been looking for a car since the Spring. I started out lookin More

by johndotty2sbcglobalnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2013 -

McDonald GMC Cadillac responded

Congratulations on your new purchase Dotty! I hope you are continuing to enjoy your 2003 Oldsmobile Silhouette. It’s wonderful to know that you feel confident in your decision to choose McDonald GMC Cadillac, as your dealer. Marqi is a valued employee here at McDonald GMC Cadillac and she will be pleased to hear your feedback. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Thank you, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

December 03, 2013

I gave the rating of great because I feel that Rick went above and beyond his call of duty. He was responsive to all of my calls, never made me feel as though i was pestering or getting on his nerves. No qu More

by prettygirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

McDonald GMC Cadillac responded

Joseph and Sheila, what an enjoyable review to read! It is reassuring to know that Rick provided you with a hassle-free and welcoming shopping experience. His primary concern is delivering flawless customer service, that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 27, 2013

I have developed a great car buying relationship over the years, with Sales Consultant Henry Bujold and all in the service department. They have always provided the right vehicle at the right price. More

by larryerskine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

McDonald GMC Cadillac responded

Larry, thank you so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 26, 2013

This is the second vehicle we bought new at mcdonald gmc and very pleased with the salesman, art neil, and the overall way we were treated by everyone at the dealership. I had to bring the new vehicle back More

by boz916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Dec 03, 2013 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Art is a valued employee and it is great to hear that we were able to meet your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 25, 2013

We had such a great experience working with Mcdonald GMC Cadillac. We worked with Chris Schlicker and he was great. Chris was willing to go the extra mile to get us the perfect vehicle. He was totally trans More

by bryanreder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Dec 03, 2013 -

McDonald GMC Cadillac responded

On behalf of McDonald GMC Cadillac, I would like to express our sincere gratitude for taking the time to write this marvelous review. Chris is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 25, 2013

Working with Bill Urbanski @ McDonald GMC Cadillac was a great experience. He is nice, honest, and there for you through the car buying process. He helped with all my questions and was willing to do the w More

by timform10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

McDonald GMC Cadillac responded

Thanks for this great review! Bill truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. We work hard to process everything as quickly as possible and I'm happy to see that your items were returned promptly. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 22, 2013

My experience with McDonald GMC Cadillac has always been the best. I wouldn't go to any other dealership to purchase a vehicle. They go above and beyond there to make sure you get the right vehicle that you More

by kpussehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! It's good to know that we have been so consistent in our approach to customer service. We certainly aim to be the best! Come see us if you have any further questions or concerns. And don't forget to find us on Facebook and Twitter! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 20, 2013

We were looking for a used Acadia and used the various car listings on the internet to find one. Mike Pitzen responded and worked closely with us to get the exact vehicle we were hoping to find. The Deale More

by petervannort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Nov 21, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! I'm happy to hear that you were pleased with your experience at McDonald GMC Cadillac. If you have any questions, don't hesitate to contact us. Also, find us on Facebook and Twitter for access to exclusive content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 17, 2013

Randy was very nice to work with. He was very knowledgeable, personable and fun to work with. He was very helpful in helping me choose the right vehicle for me. I would love to work with him aga More

by Jenny1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 18, 2013 -

McDonald GMC Cadillac responded

Jenny, it's wonderful to learn that you had such a nice time working with Randy. He is an exceptional sales person, completely focused on the needs of the customer. We train all of our sales people in that manner. Be sure to contact us with any questions you may have. We hope to see you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 15, 2013

If it wasn't for our wonderful neighbors, the McDonald's and the fine professionalism they demonstrate with their dealership, and the person we worked with, Bill U we would not have purchased a c More

by rporth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 15, 2013 -

McDonald GMC Cadillac responded

Carol, congrats on the new car! If you have any questions, don't hesitate to contact us. It was really kind of you to leave this review, and we truly appreciate it. Be sure to like us on Facebook as well! Hope to see you soon neighbor! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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