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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

February 18, 2014

Went to McDonald GMC to look for a newer truck with lower miles. I was approached by Bill who brought me inside to take a look at not only the cars on the lot but also the cars at other locations. After iden More

by thenr03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new truck! Thank you for taking the time to share your experience at McDonald GMC Cadillac. Bill's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 15, 2014

My husband David called Wednesday asking about the 2004 Cadillac Seville. Chris took the call answering all of our questions and made it clear to us that the car fax listed the car as being in an accident More

by seville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Feb 20, 2014 -

McDonald GMC Cadillac responded

Customer recommendations are invaluable and we thank you for yours! Chris' honesty, friendly personality and product knowledge make him a great addition to our team. We're glad you had the pleasure of working with him and we know he will certainly appreciate your feedback! Congratulations on the purchase of your 2004 Cadillac Seville! When the time comes for maintenance repair or attention, we hope you'll think of us. We gladly offer exclusive service specials and dealership updates to our Facebook fans and Twitter followers! Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 08, 2014

We visited McDonald GMC in pursuit of purchasing a GMC Terrain. We spoke with Art Neil. He asked all the right questions and helped inform us of all the options available as far as purchasing/leasing and More

by justplk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Feb 11, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new GMC Terrain! We are so excited to hear you had such a pleasurable experience at our dealership and that Art was so helpful. Customer service is a true passion of ours and we’re always encouraged to hear back from our happy customers. All of us at McDonald GMC Cadillac look forward to the next time we may be of service. Please contact us should you run into any issues or you have any questions regarding your new purchase; any team member will be happy to assist! Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 07, 2014

Very Friendly, Personable and worked with us on every detail that we needed addressed. A++ will be back again A few things needed fixing on the car and he didn't hesitate to get them fixed right away an More

by timnsara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2014 -

McDonald GMC Cadillac responded

Congratulations on your car! At Mcdonald GMC Cadillac, we strive to ensure that no question or concern goes unaddressed and it’s encouraging to know that Don was able to show you dedicated and personalized service. We look forward to working with you on your next service appointment. Until then, remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 01, 2014

Bill Urbanski is very professional and is focused on the customer. This is our second purchase with Bill and will definelty recommend him to my friends and family. Thanks again Bill. I love the Terrian. More

by Tammieramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
Feb 04, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to write this review! Bill is exceptionally good at making connections with his customers and we are glad to hear he contributed so much to your purchases. We appreciate your recommendations and if you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 30, 2014

Mike helped me out finding a car for my self. He helped me go through all the steps. I had no idea what I was doing either. It was the first time for me. I would recommend people to go there. More

by brian897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jan 30, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us. We are always excited to help customers find the way to their first car and we're honored to be a part of that important milestone. I’m so happy to hear that Mike was able to help find that perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 28, 2014

I WAS PLEASED WITH THE VEHICLE THAT I PURCHASED ,RANDY KROPP WAS REALLY PROFESIONAL AND DID A AWSOME JOB SELLING ME THE TRUCK I WAS LOOKING FOR.IT TOOK AWHILE BUT HE GOT IT DONE!!! THANKS RANDY More

by pepper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new truck and thank you for allowing McDonald GMC Cadillac the opportunity to earn your business. We are always encouraged to hear back from happy customers and your Randy will be exceptionally grateful to hear of your compliments. Providing excellent customer service is a true passion of ours and reviews like yours let our team know our hard work is paying off. We look forward to working with you again in the future. Please stay connected by liking and following us on Facebook and Twitter! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 23, 2014

Marquise is an excellent salesperson. She was very knowledgeable about the vehicle we were interested in purchasing. She didn't try to oversell and push us into buying something we weren't interested More

by sjdarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2014 -

McDonald GMC Cadillac responded

Above all else, our customers are our number one priority. We aren't happy unless you are! It is important you feel comfortable with your purchase and all questions or concerns you may have are addressed. It sounds like Marquise really made an effort to make sure you were comfortable with new car! We will be sure to pass along your praises. We value your recommendations and look forward to working with any referrals you may send our way. Until we may have the pleasure of working again with you in the future, please like and follow us on Facebook and Twitter! Sincerely, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 23, 2014

Sales consultant was professional, expedient and had a pressure free attitude. I would recommend him to anyone. I anticipate giving repeat business in the coming years. More

by UserFriendly356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 24, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for your recommendations and for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business. We look very forward to seeing you again in the future! Thanks again, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 21, 2014

My husband and I were very satified with the salesman and the work he put into the deal to make sure we were in the right vehicle that we needed/wanted. thank you More

by cbugenske01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don O'hara, Mike Pitzen
Jan 23, 2014 -

McDonald GMC Cadillac responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

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