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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

March 25, 2014

Mike and his team of professionals treated me better than I have ever been treated by any Car dealership. I was treated like a person and not a Sale. He worked for several days trying to find me the perfec More

by sfcweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Mar 27, 2014 -

McDonald GMC Cadillac responded

We simply treat our customers with the respect and courtesy they deserve! It's unfortunate you did not find that while visiting other dealerships but we are grateful to have earned your business. I'm glad Mike was able to find the perfect car for you for a great deal. I will be sure pass along your compliments. Congratulations on your new car and thank you for choosing McDonald GMC Cadillac! We look forward to working with you again and taking care of all your future automotive needs. Before next time, be sure to like and follow us on Facebook and Twitter. You won't want to miss the dealership specials and updates we offer to our fans! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 24, 2014

Bill Urbanski made it easy to buy this car. He is a straight shooter, personable and loves what he does. He is not high pressure when it comes to closing the deal. More

by Tlchase5155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking the time to share your experience with us and we are happy to hear that we were able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we do our best to make the car buying experience as easy and pressure-free as possible for all of our customers. It is encouraging to hear Bill did just that and took exceptional care of you. We look forward to assisting you with your future sales and service needs. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 21, 2014

They have extremely good service at McDonalds. Henry took care of all of our needs when we purchased our new Acadia through him. We also take our vehicles to McDonalds for servicing and always get fast More

by bainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2014 -

McDonald GMC Cadillac responded

I am happy to hear that your time spent with Henry was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Thanks for your loyalty, and have fun driving your new vehicle. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

March 21, 2014

Bill was very friendly and helpful. He found the truck I wanted at a great price. I was also able to get an excellent loan rate. I live in Flint and would gladly drive the distance to buy another truck.f More

by AATruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2014 -

McDonald GMC Cadillac responded

Thank you for the 5-star review! At McDonald GMC Cadillac, our goal is to get into the vehicle you most wanted for the best possible deal there is. It is encouraging to hear that Bill was able to achieve this goal during your visit. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 19, 2014

I so impressed with the dealership and Bill U !!!!!!! Fast Friendly and the price was right.. i will be recommending the dealership and Bill U to all friends and family !!!! Thanks again I love my New ca More

by abbieturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2014 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us and congratulations on your new car, Abbie! I'm glad you are loving it and hope that we have earned your repeat business by working hard to get you the best price possible. Bill is an asset to McDonald GMC Cadillac and it is encouraging to hear that he impressed you by delivering our trademark friendly and efficient service. We truly appreciate your recommendations and if you need anything else at all, please come back to see us. All the best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 17, 2014

I went in to this dealership knowing no one and left with a very positive experience. Chris was very helpful in my experience buying a new Cadillac. I am very pleased in this dealership and the high priority More

by brcoachx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Mar 20, 2014 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, we genuinely care about the satisfaction of our guests and that all their expectations and needs are met. Thank you for allowing us the opportunity to earn your business and congratulations on your new Cadillac. I'm glad you found Chris to be such a big help. I will be sure to pass along your compliments. Until next time, be sure to like and follow us on Facebook and Twitter. We offer exclusive dealership news, service specials and much more to our fans! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 16, 2014

I started shopping on the internet at gmc.com. I found the truck listed as in transit. Rita in internet sails set me up with Henry. I went to the dealership and met Henry and Al and they worked out a grea More

by wam1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rita
Mar 20, 2014 -

McDonald GMC Cadillac responded

Thank you for taking a minute of your surely busy day to write this wonderful review! With a staff that is knowledgeable, eager to help and passionate about what they do, it's no surprise you found the vehicle that best fits your needs for a great deal at McDonald GMC Cadillac. Thank you for allowing us the opportunity to show you around our lot and to discuss options. I will be sure to pass along your compliments to Rita, Henry and Al. They will be thrilled to hear how much you appreciate their service. Please let us know if there is anything else we can do for you! All the best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 08, 2014

My wifes and I experience at this dealer was great. Starting with Bill Urbanski the people that worked with us did a great job. They were very friendly and helpful using all the measures they could to More

by bwr9600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2014 -

McDonald GMC Cadillac responded

We sincerely thank you for taking the time to share your experience with us and leaving such praises for Bill. Bill is a terrific addition to our sales team and we are lucky to have him. We will be sure to pass along your great feedback and hope to see you again in the near future. If you need anything at all, please contact any one of our service members. Customer service is a passion of ours and we all would be happy to help. By liking and following us on Facebook and Twitter, you'll gain access to the exclusive dealership updates and service specials we post! Regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 27, 2014

I was referred to Bill Urbanski by my father who recently had a positive purchase experience with him. On February 15th I leased a 2014 GMC Terrain, and am happy to report I too had a great experience. Not o More

by scatesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new 2014 GMC Terrain! We are excited to hear that your car buying experience exceeded your expectations. Our highly-trained and knowledgeable sales staff is here to cater your every purchasing need! From providing the answers to your questions, to getting you familiar with different vehicle options, to arranging a great deal, we are here to serve you. Your kind words are appreciated and will definitely be passed on to Bill and to the rest of the sales team. If you have any questions, please don't hesitate to contact us. We look forward to your next visit. Until then, be sure to follow us on Twitter and like us on Facebook for updates and specials. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 20, 2014

I had an excellent experience at McDonald GMC with Art Neil. I had talked to Art on the phone on Thursday the 13th and indicated to him that I was interested in the McDonald lease pull ahead on my 201 More

by Williammac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Feb 21, 2014 -

McDonald GMC Cadillac responded

Congratulations on the purchase of your new 2014 GMC Terrain! We do our best to go above and beyond for you, and it is good to know that our dedicated sales team came through again in that regard. I am delighted to hear that you had such a fine experience with our staff. I'm most happy that Art and Tim were able to uphold the standards we set here at McDonald GMC Cadillac and make you feel confident enough to brag about us to all your friends and family. Your compliments will be passed along to them. If you are in need of anything else, please let us know. Enjoy your car and we look forward to your next visit! Best regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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