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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

April 06, 2014

Friendly Service. Bill was a very nice man to work with, and he wasn't pushy at all. The service department was also very friendly as well. More

by Menchaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 04, 2014

My visit to McDonald GMC Cadillac was fabulous, I worked with Bill Urbanski and he took excellent care of me. Bill listened to what I wanted and found me a great vehicle at a great price. He worked on getti More

by dkcastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 03, 2014

Very professional and friendly. It was a pleasure doing business with Henry. They had the type of vehicle and the color I wanted. Everyone there was very nice. More

by Knitting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2014

Purchasing my dream car - with the help of Mike Pitzen I would like to start out by saying that, this is the first time ever that I have purchased a car without pressure. Mike Pitzen was very knowledgable More

by laurensmokoska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Apr 02, 2014 -

McDonald GMC Cadillac responded

Congratulations on your 2012 Dodge Challenger, Lauren! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Mike and Rodrick provided you with such a memorable and outstanding experience. Thank you for taking the time to write this marvelous review. We have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 30, 2014

Five stars all around! Now that I have purchased a vehicle from this dealership, I will never go anywhere else! The staff is so welcoming and eager to help. As soon as my bo More

by samiijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2014 -

McDonald GMC Cadillac responded

Congratulations on your first car-buying experience! We know purchasing a new vehicle can be intimidating, frustrating, and even stressful at times but our staff is fully trained and committed to catering to each guest that comes through our doors. We're glad to hear Rick made sure you receive the best service and drove away a happy and satisfied customer. We will be sure he hears of your awesome feedback and recommendations. Please do not hesitate to contact any of our team members if any questions or concerns arise. If you're interested in saving money on your first service appointment, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and dealership updates to our fans. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 29, 2014

New Cadillac Purchase I was very happy with the service and helpfulness of Chris. Great Experience and I would recommend highly recommend McDonald Cadillac, I felt like a More

by reneebarber77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Apr 03, 2014 -

McDonald GMC Cadillac responded

Thank you for this great review! Customer service is our top priority here at McDonald GMC Cadillac, and I am pleased to hear Chris was able to display that to you! Congratulations on your new car, hope you are enjoying every minute of it! We truly appreciate your recommendations and if you have any questions please feel free to call or stop on by at any time. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 29, 2014

We had a great experience! We worked with Art Neil. He answered all our questions and phone calls were returned promptly. We were very impressed with the size and selection of inventory. We choose a GMC More

by jimdawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Apr 03, 2014 -

McDonald GMC Cadillac responded

Thanks for the 5-star review, Jim! We're glad to hear Art was so helpful and contributed so greatly to your experience at our dealership and his hard work led to the purchase of a GMC Sierra 1500. Congratulations! Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and followers. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 27, 2014

The best service! Nice and caring sales people! They are willing to do there best to get you the best deal possible! Very helpful with choosing the best car for you need. Would never shop anywhere else! More

by Angela1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, we want each and every customer to receive the very best service we have to offer! Our highly-trained staff is eager to fight for the best deals for our customers and get you into a vehicle that perfectly fits your needs, wants and lifestyle. Thanks for taking a chance on us; we certainly appreciate your business as well as your encouraging feedback. We hope you'll think of us when the time comes for vehicle maintenance. Sincerely, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 27, 2014

GMC Envoy I was looking for a used car for my daughter. I met with Bill Urbanski and told Bill just what kind of vehicle I was looking for and my price range. More

by Shelby1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us. At McDonald GMC Cadillac, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Bill was able to find the perfect vehicle for your daughter for a deal you are most comfortable with. Congratulations on the new GMC Envoy! Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Thanks again, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 25, 2014

The overall experience at McDonald was great. Buying a new car can be a nerve racking thing and we did not feel like that at all at McDonald. Chris was excellent. Very helpful and friendly, overall great More

by meganmcsweyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Mar 27, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking a minute out of your busy day to write this marvelous review. Car shopping shouldn't be as hard as it is made out to be. Our knowledgeable and friendly team is here to make that experience as easy as possible. Chris will be pleased to know he was such a big help and will be glad to hear back from you. All of us look forward to the next time we may be of service. Please stay connected by liking and following us on Facebook and Twitter! Many thanks, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

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