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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

May 29, 2014

Al Wilke is the best We have known Al for many years. When we needed help finding the right vehicle or solving a problem with programed electronics we went to the best an More

by old71vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Wilke
May 30, 2014 -

McDonald GMC Cadillac responded

Vickie, we appreciate your loyalty and for taking the time to leave us a great review! We are pleased to hear Al was always great in assisting you in your purchase, and he is a great asset to our team, indeed. We strive to provide excellent customer service, and we're glad that this was the case for you! We hope to work with you again in the future for any of your automotive needs! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 27, 2014

GREAT SERVICE Chris gave us a good deal on our car. Said he'd find us our Aciadia and we had it the next day. Excellent service!!!!!!We would recommend you's to o More

by joy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
May 28, 2014 -

McDonald GMC Cadillac responded

Your kind words and fantastic star-rating are greatly appreciated, Joy! I am happy to hear that Chris was able to find the vehicle that you wanted and was able to provide you with excellent service. We will be sure to share your words with Chris and Chad and we look forward to seeing you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 19, 2014

Fair deal Bill made sure that I got a good price for my trade, and a good price for my used Impala. When it was discovered that a small transmission oil leak w More

by gerald.brissette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2014 -

McDonald GMC Cadillac responded

Gerald, thank you for using our service department and the honest words about our dealership. We plan to continue giving great service and a comfortable place for all our guests during their stay at our dealership. I will be sure to pass along your words to Bill and don’t hesitate to ask if there is anything else we can do to help you. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 19, 2014

Down to earth and friendly. I took my son into the McDonald Economy lot on State St. in Saginaw, MI just to see what they had in my sons price range and style. The ones we looked More

by Phoenix3690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
May 20, 2014 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to provide a positive feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Walker was able to satisfy that. Don't hesitate if you have any further questions or needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 17, 2014

Great Salesman! I was VERY pleased with the service I received. I had looked at a couple of other dealerships and they were not very helpful. I was looking at a rel More

by bauerlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2014 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us. I am delighted to read that you are pleased with the service you received from AJ. Thanks for the recommendation and if there is anything else we can do for you just give us a call. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 13, 2014

Excellent dealership I worked with walker on buying a used car. It was my first time buying a car and he made it very easy for me and was very helpful with any questions I More

by Jaredtheile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
May 14, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to give us feedback on your latest purchasing experience at McDonald GMC Cadillac. We're glad to hear that WE were able to give you an overall positive experience. Thank you for your continued business and enjoy your new purchase! We are looking forward on you next visit. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 12, 2014

Great Experience....again! My wife and I are repeat customers of Mr Urbanski and McDonald Cadillac GMC. We recently leased a GMC Terrain and were very happy with every aspect o More

by sjackson825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2014 -

McDonald GMC Cadillac responded

Scott and Debbie, I would like to thank you for your loyalty to our dealership and for taking the time to write this review. Mr. Urbanski’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 06, 2014

Amazing Service! I had a wonderful experience and will be recommending anyone I know looking for a car to come talk to Randy! He was awesome and made this experience s More

by abrandt89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Kropp and the wonderful woman (i didnt not catch her name) who processed the loan
May 06, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Randy and we look forward to seeing you at our dealership in the future. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 02, 2014

Henry knows his stuff This is my 2nd purchase with Henry and would like express my very positive experiences with him and his knowledge and professionalism. Keep it up Henr More

by Cicrumb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! I am elated to read that Henry was able to provide you with a second purchase experience that is very positive. If you need anything else at all, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 01, 2014

DianneE A special thanks to Bill Urbanski for making the purchase of my Chevrolet Cruze LTZ so easy. He took care of all everything; the paperwork, the phone More

by DianneE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

McDonald GMC Cadillac responded

Your glowing review means a lot to us, Dianne! We appreciate your feedback and are happy to hear that Bill was able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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