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McDonald GMC Cadillac

Saginaw, MI

4.9
3,395 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,395 reviews

August 26, 2014

Great and Understanding I went in with 5 kids and they gave them toys and coloring books. Henry worked me through everything and made it simple. He helped me make comparisons More

by mamaguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Guerra
Aug 27, 2014 -

McDonald GMC Cadillac responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Henry was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 23, 2014

Understanding Kevin was very helpful and able to find me a vehicle easily. I didn't give him much to go on but he found me the perfect one. More

by wenzels1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Aug 25, 2014 -

McDonald GMC Cadillac responded

Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Kevin was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 19, 2014

Very Welcoming Very welcoming, paitent & not pushy. Very easy and helpful. Helped me reach my budget at a affordable price. Very pleaseant. I am very pleased with my More

by shana13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Aug 20, 2014 -

McDonald GMC Cadillac responded

Shana, I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 18, 2014

Bill made it very pleasant during the buying process. Very good experience and little pressure. Only thing I asked was for the oil to be changed and tires rotated. I received an email 3 days after taking More

by david9980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2014 -

david9980 responded

My primary concern is that the oil in the car at the time of my purchase was beyond it's "life". I am very concerned of any compromise it may have had to the engine.... in addition, the oil was "black" and more than a quart low. Very obvious the car was not maintained during those first 4,800 miles. I'm not sure what to do from here..and am very concerned of problems that may arise in the future due to the car not being maintained with the most basic items such as oil level. David Jankowiak..989.326.2472

Aug 19, 2014 -

david9980 responded

My primary concern is that the oil in the car at the time of my purchase was beyond it's "life". I am very concerned of any compromise it may have had to the engine.... in addition, the oil was "black" and more than a quart low. Very obvious the car was not maintained during those first 4,800 miles. I'm not sure what to do from here..and am very concerned of problems that may arise in the future due to the car not being maintained with the most basic items such as oil level. David Jankowiak..989.326.2472

August 15, 2014

Henry Made us feel like family, very nice, polite, did his best, so good we went back the next day and bought another car from him, More

by Glojoe111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 15, 2014 -

McDonald GMC Cadillac responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 15, 2014

Purchase usoed aut Our salesman, Kevin Little, who was very knowledgeable and helped us out a great deal. He did so much work to get up in to our new vehicle, We were ve More

by kathyquinlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Little
Aug 18, 2014 -

McDonald GMC Cadillac responded

Kathy, your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Kevin was able to meet your needs. At dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 10, 2014

Awesome My wife got the car she wanted. She hates car shopping. Here she was able to look without a salesman hunting her down and asking her question. They wa More

by mike121966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Aug 12, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to give us feedback on your latest purchasing experience at the dealership. We're glad to hear that Mike and the rest of the team were able to give you an overall positive experience. Thank you for your continued business and enjoy your new vehicle! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 06, 2014

Happy ! Art Neil ........our sales man was very informative and knew his product well. We were very pleased with him. We are very happy with our new GMC Dies More

by 102345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Aug 06, 2014 -

McDonald GMC Cadillac responded

Don, thank you for reviewing your time spent at McDonald GMC Cadillac. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Art is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. Congratulations on your new Diesel Truck! We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Take care! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 01, 2014

eurich Henry worked hard to get us the best deal..apreciate all if his hard work!! Definitely am coming back to get next vehicle with Henry!! More

by eurichsej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Bujold
Aug 04, 2014 -

McDonald GMC Cadillac responded

Thanks for taking the time to write this review. Henry’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 30, 2014

Awesome experience I had a great experience with Bill Urbanski, he went out of his way to make sure that I was safe and happy with my decision. I had great costumer ser More

by Lucinda Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2014 -

McDonald GMC Cadillac responded

Lucinda, your fantastic review was quite a refreshing read! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Bill and the rest of the team provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to the dealership. We look forward to working with you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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