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McDonald GMC Cadillac

Saginaw, MI

5.0
3,330 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,330 reviews

June 02, 2014

Infiniti QX4 I was looking to purchase an SUV, and was able to find a vehicle that I liked very easily. Walker was very helpful and made the entire process very ea More

by Cailawenzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker, Walker Hayes
Jun 05, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking time to leave us a great review! We are pleased to hear Walker did a great job in assisting you to find the vehicle that you wanted. If there is anything else we can do for you please don't hesitate to give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 02, 2014

Great Salesman and Customer Service Department The salesman and the service guy were super great. They helped me understand about the recalls on my pre-owned car. Made sure I had a loaner car unti More

by minnie2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jun 05, 2014 -

McDonald GMC Cadillac responded

Thanks for your awesome review! I'm very happy to hear that our team was of such great help to you. They take pride in their customer service and always make sure our customers are kept informed and know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 01, 2014

Overall Experience Working with the sale department was a excellent experience. However the service department did a poor job of doing repairs when the truck was traded More

by 1jeryandrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Jun 02, 2014 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 30, 2014

Thank you! Art Neil was very helpful and knowledgeable of our new truck purchase. We are happy that you had the exact truck we were looking for and are pleased More

by garciaen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Neil
Jun 02, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us and congratulations on your new truck. I am pleased to know that we were able to provide you what you were looking for and it is encouraging that Art was very helpful and knowledgeable during your purchase visit. We would love to work with you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 30, 2014

Great experience! I made a phone call looking to get a new GMC truck. I was connected with Bill Urbanski. He was very nice and informative. I met him at the dealership More

by Kazoo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 02, 2014 -

McDonald GMC Cadillac responded

I sincerely thank you for going out of your way to write this review about our dealership. I am glad that you were satisfied with Bill and the informative, friendly and thorough service you received from us. If you have any further needs, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 29, 2014

Al Wilke is the best We have known Al for many years. When we needed help finding the right vehicle or solving a problem with programed electronics we went to the best an More

by old71vickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Wilke
May 30, 2014 -

McDonald GMC Cadillac responded

Vickie, we appreciate your loyalty and for taking the time to leave us a great review! We are pleased to hear Al was always great in assisting you in your purchase, and he is a great asset to our team, indeed. We strive to provide excellent customer service, and we're glad that this was the case for you! We hope to work with you again in the future for any of your automotive needs! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 27, 2014

GREAT SERVICE Chris gave us a good deal on our car. Said he'd find us our Aciadia and we had it the next day. Excellent service!!!!!!We would recommend you's to o More

by joy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
May 28, 2014 -

McDonald GMC Cadillac responded

Your kind words and fantastic star-rating are greatly appreciated, Joy! I am happy to hear that Chris was able to find the vehicle that you wanted and was able to provide you with excellent service. We will be sure to share your words with Chris and Chad and we look forward to seeing you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 19, 2014

Fair deal Bill made sure that I got a good price for my trade, and a good price for my used Impala. When it was discovered that a small transmission oil leak w More

by gerald.brissette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 20, 2014 -

McDonald GMC Cadillac responded

Gerald, thank you for using our service department and the honest words about our dealership. We plan to continue giving great service and a comfortable place for all our guests during their stay at our dealership. I will be sure to pass along your words to Bill and don’t hesitate to ask if there is anything else we can do to help you. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 19, 2014

Down to earth and friendly. I took my son into the McDonald Economy lot on State St. in Saginaw, MI just to see what they had in my sons price range and style. The ones we looked More

by Phoenix3690
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
May 20, 2014 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to provide a positive feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Walker was able to satisfy that. Don't hesitate if you have any further questions or needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 17, 2014

Great Salesman! I was VERY pleased with the service I received. I had looked at a couple of other dealerships and they were not very helpful. I was looking at a rel More

by bauerlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2014 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us. I am delighted to read that you are pleased with the service you received from AJ. Thanks for the recommendation and if there is anything else we can do for you just give us a call. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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