Back

McDonald GMC Cadillac

Saginaw, MI

5.0
3,327 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
Contact Dealership

5155 State Street

Saginaw, MI

48603

Directions

By Type

Showing 3,327 reviews

June 21, 2014

Used car Walker gave us great customer service very nice man and calm during out whole experience! I'm not easy to work withhad multiple questions answered all More

by Tprice5656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker Hayes , Walker Hayes
Jun 23, 2014 -

McDonald GMC Cadillac responded

Thanks for the great feedback! We're very happy that Walker was there to give you the customer service we know you deserve! We appreciate your recommendation and we look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 18, 2014

Review on purchase of used vechicle Our visit with Bill Urbanski turned out to be fantastic, He was great. We ended up buying from him with great feeling that he did his best . Never fel More

by 2533
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2014 -

McDonald GMC Cadillac responded

I sincerely thank you for going out of your way to write this review. We strive to make the car buying experience comfortable and pressure-free. I am glad that your purchase experience with Bill reflected our commitment for this. If you have any further needs, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 11, 2014

Mike Pitzen and his character Worked with Mike buying a new car. He was pleasant, very informative, & did not pressure us at all. Number one in my books. Would definitely recomm More

by ckbmaggie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jun 17, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to give us feedback on your latest purchasing experience working with Mike. He is truly an exceptional employee and we appreciate him for giving you the service we know you deserve. We look forward to serving you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 11, 2014

Walker: A Texas Ranger among salesmen! Long story short - I stopped at McDonalds to check out a 2007 GMC Sierra that I saw driving by. I drove it, loved, and worked with Walker to agree on More

by Mat52390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Jun 17, 2014 -

McDonald GMC Cadillac responded

Mat, thank you so much for taking the time to leave this wonderful review. Congratulations on your new GMC Sierra. Walker is a great asset to our team and I am glad that he was of such great help during your purchase visit. We look forward to seeing you back again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 10, 2014

Excellent experience Art was thorough, professional and friendly. The price was excellent, the service was top notch and I would definitely recommend this dealership to an More

by jamesdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Neil
Jun 17, 2014 -

McDonald GMC Cadillac responded

James, thanks you for taking the time to submit your positive feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We appreciate your recommendation and we will be sure to pass along your comments to Art. If there is anything more we can do for you please feel free to come back any time! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 10, 2014

Experience working with Mike Pitzen Mike was very friendly and really worked with me to get the best deal on my purchase he was very knowledgable on the car that I was looking at More

by steveguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Deyarmond, Mike Pitzen
Jun 17, 2014 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us, Steve! I hope that we have earned your repeat business by working hard to get you the best deal possible. Mike is an asset to McDonald GMC Cadillac and it is encouraging to hear that he was able to accommodate your automotive needs. We look very forward to seeing you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 09, 2014

Great Experience We purchased our truck from Henry Bujold at McDonald's GMC Cadillac. Henry knows his product very well and can explain things to us in our terms. I More

by amstim38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Bujold
Jun 17, 2014 -

McDonald GMC Cadillac responded

All of us at McDonald GMC Cadillac congratulate you on your new truck! Henry is a great member of our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers and product knowledge make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look forward to seeing you on your next visit. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 02, 2014

Infiniti QX4 I was looking to purchase an SUV, and was able to find a vehicle that I liked very easily. Walker was very helpful and made the entire process very ea More

by Cailawenzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker, Walker Hayes
Jun 05, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking time to leave us a great review! We are pleased to hear Walker did a great job in assisting you to find the vehicle that you wanted. If there is anything else we can do for you please don't hesitate to give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 02, 2014

Great Salesman and Customer Service Department The salesman and the service guy were super great. They helped me understand about the recalls on my pre-owned car. Made sure I had a loaner car unti More

by minnie2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jun 05, 2014 -

McDonald GMC Cadillac responded

Thanks for your awesome review! I'm very happy to hear that our team was of such great help to you. They take pride in their customer service and always make sure our customers are kept informed and know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 01, 2014

Overall Experience Working with the sale department was a excellent experience. However the service department did a poor job of doing repairs when the truck was traded More

by 1jeryandrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Jun 02, 2014 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

...
279
...