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McDonald GMC Cadillac

Saginaw, MI

5.0
3,317 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,317 reviews

December 01, 2014

Bill Urbanski Bill U. and every member of the sales team made obtaining my "very specific" vehicle smooth and enjoyable. Bill is extremely knowledge regarding every More

by 00cinnamongirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to leave us this amazing feedback! We are so very pleased that Bill and the rest of our team made your visit smooth and enjoyable, and we believe that's how every car buying experience should be. We appreciate your recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 26, 2014

Excellent customer service , very helpful and knowledgable about vehicle . Vehicle was clean and gas salesman answered all questions with very detailed informat More

by SMitty1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Nov 29, 2014 -

McDonald GMC Cadillac responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at the dealership! Congratulations on your new vehicle and if there is anything else we can do for you just give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 23, 2014

Would buy from them again. Mike Pitzen was open and honest, the process was easy, the price was right, and the car is fantastic. I would but new and set up financing through Mc More

by flemin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Nov 24, 2014 -

McDonald GMC Cadillac responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at the dealership and with Mike! We would love to see you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 19, 2014

Great experience I went in to purchase my first new vehicle in over 20 years. The sales rep was very helpful and was able to answer all of my questions. I walked out More

by Smwgpw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Nov 20, 2014 -

McDonald GMC Cadillac responded

It was a pleasure to read about your first buying experience working with Greg. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 18, 2014

They cracked my windshield !!!! I took my vehicle in for a simple oil change and tire rotation. I drove several miles ... looking through my front windshield obviously. Upon completi More

by kazrandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager and Jim Palshan
November 01, 2014

Great buying experience, higly recommended I was very pleased with the overall purchase experience at McDonald GMC Cadillac. Trent Hall (A brand new employee) did a very good job, he took time More

by geo108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Hall
Nov 03, 2014 -

McDonald GMC Cadillac responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Trent was able to provide you with such exceptional service. Enjoy your new vehicle and we look forward to seeing you in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 01, 2014

New truck Great deal on a fine truck!Henry was down to earth and did a great job explaining the paper work and features of the Sierra More

by dennis.duncan.5498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 03, 2014 -

McDonald GMC Cadillac responded

Dennis, thank you and congratulations on your purchase! We are so very pleased that Henry could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new truck! We look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 25, 2014

Greg Martin Greg worked very hard for us to find the right vehicle. He searched nationwide for possibilities without having us ordering a car to lease. We had t More

by dittmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Oct 27, 2014 -

McDonald GMC Cadillac responded

Norma and Ralf, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Greg was able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 22, 2014

Greg Martin Greg was great. Very nice and positive. I took my grandfather in to lease a new vehicle, overall experience with Greg was great. The people who clean More

by felicia.leinberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg martin
Oct 23, 2014 -

McDonald GMC Cadillac responded

Felicia thanks for sharing this wonderful feedback! It’s unfortunate to hear that you and your grandfather had initial difficulties getting your vehicle done but I am thrilled to know that you had such a wonderful experience with Greg. He is truly an asset. He strives to provide a great service to each and every customer who visits our dealership. Thanks again and we look forward to seeing you in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 21, 2014

awesome! Mike was great. He's so knowledgeable about the cars he sells. He works hard to find you the perfect match even if you're not sure what that is. I def More

by Dusty Benac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Oct 22, 2014 -

McDonald GMC Cadillac responded

Dusty, thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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