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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

March 24, 2018

Excellent Everyone was great mr.luna was amazing help he made sure we got into what we wanted he was over all a great person to work with wouldn’t go anywhere E More

by Maleenav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

McDonald GMC Cadillac responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The McDonald GMC-Cadillac Team

March 24, 2018

Friendly and easy to work with The guys at McDonald were very helpful and willing to work with me to get a payment that I could work with. I did not feel pressured into getting a ve More

by Happy customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mazzara
Mar 27, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, The McDonald GMC-Cadillac Team

March 24, 2018

Truly Professional Get professional treatment with personal touch. Get your requirements with many options to choose from that will enhance your car buying experience. More

by john60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Neil
Mar 27, 2018 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit at our dealership, John. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Thanks again, The McDonald GMC-Cadillac Team

March 22, 2018

Worked hard to fina a perfect vehicle Randy worked very hard finding a vehicle that had all the things I wanted. He listened to what and I wanted and looked for the best possible vehicle More

by smschlager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

McDonald GMC Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Randy and the rest of our team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, The McDonald GMC-Cadillac Team

March 22, 2018

Excellent! Today my brother in law and I stoppes in to look at used Chevy trucks. Bill Urbanski greeted us out in the lot and was very pleasant and helpful in ou More

by Jeaunette barden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

McDonald GMC Cadillac responded

Thank you Jeaunette, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. Best regards, The McDonald GMC-Cadillac Team

March 22, 2018

Great experience Grant and the finance team worked hard to get me in the truck I wanted. Grant made sure everything was as I requested before turning the truck over to More

by LilGibby23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
Mar 22, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Grant and our team and we look forward to working with you again down the road. Sincerely, The McDonald GMC-Cadillac Team

March 22, 2018

Quick and easy This was the fastest I’ve ever bought a car and at a great price. After taking care of a few things over the phone we were in and out in an hour More

by Cdis12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

McDonald GMC Cadillac responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. We look forward to working with you again in the future! Regards, The McDonald GMC-Cadillac Team

March 21, 2018

informative , articulate and patient! Martin is great! I work long, unusual hours seven days a week, he was able to accommodate me and work around my crazy schedule, even when the de More

by jstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

McDonald GMC Cadillac responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Martin's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Thanks again, The McDonald GMC-Cadillac Team

March 21, 2018

Fantastic The sales person Randy went way above and beyond to get the vehicle I wanted in just a couple of days and I love it More

by Garza011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Randy was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The McDonald GMC-Cadillac Team

March 20, 2018

I recently got a new vehicle I recently bought a new vehicle from here and I would definitely say that this sales team went the extra Mile for me! I didn't think I was ever going More

by Carl Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
Mar 20, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new purchase, Carl! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The McDonald GMC-Cadillac Team

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