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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

May 31, 2018

Happy customer This dearler ship has help me so many time with great service plus given me nothing but kindness for ove 2 year of service they treat me like family i More

by Allen parent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Tarabieh
May 31, 2018 -

McDonald GMC Cadillac responded

Thank you for the feedback! We are happy to hear of your positive experience at McDonald GMC-Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, The McDonald GMC-Cadillac Team

May 30, 2018

going topless Give this guy a pat on the back! He not only bumped me in price but convinced us to get a 4 door Jeep instead of a 2 door. I was looking for jeeps but More

by Peter Pan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latty
May 30, 2018 -

McDonald GMC Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Joe assisted you in such a detailed and customized manner. Give us a call if you have any further questions! All the best, The McDonald GMC-Cadillac Team

May 29, 2018

Thanks, Grant! Grant has worked with several of my family members and came highly recommended. His customer service was top notch. Grant handled everything and made More

by brad1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
May 30, 2018 -

McDonald GMC Cadillac responded

Thank you so much for your feedback, Brad. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Grant. Please let us know if we can ever help you in the future. Regards, The McDonald GMC-Cadillac Team

May 25, 2018

Excellent Professional Service I have been dealing McDonald GMC and Bill Urbanski for five over years. Bill's dedication to work with you to obtain total satisfaction goes way beyo More

by Carole, Saginaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew and Todd, Millington - excellent service as well
May 25, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review, Carole! We're glad to have Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best regards, The McDonald GMC-Cadillac Team

May 25, 2018

Excellent Service Henry is always very enjoyable to work with. Very professional! He makes sure you are taken care of and satisfied with everything and answers any qu More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

McDonald GMC Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Henry assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, The McDonald GMC-Cadillac Team

May 25, 2018

Very good experience...everyone very friendly Great no pressure sale. Was offered a loaner car while they were cleaning up the new one. My salesman Bob Mazzara was excellent and got everything do More

by Cyberthg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mazzara
May 30, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Bob was able to provide an efficient and overall positive experience. Let us know if there is anything else that we can do for you! Take care, The McDonald GMC-Cadillac Team

May 24, 2018

A fair market price Randy did a great job describing the vehicle condition over the phone. Held the vehicle for several hours to allow me time to view in person. Overal More

by randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

dammann's new purchase excellent service by salesman bill urbanski. he really does what a purchaser would come to expect from a salesman who respects his customer. this is More

by jimsbuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review, Jim! We're glad to have Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC-Cadillac Team

May 24, 2018

Walking put the door happy with a vehicle you want is there I recently just totalled my car. I could not havr picked a bettet dealership to come to then McDonald Cadillac GMC. I was originally referred to More

by Richat22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us, ! We work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Bill and Rick were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, The McDonald GMC-Cadillac Team

May 23, 2018

Wonderful Grant Scheurs was the best to deal with. Worked with us, very polite, went out of his way to find the perfect vehicle that fits our family. Not pushy More

by Esheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
May 23, 2018 -

McDonald GMC Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Grant were able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, The McDonald GMC-Cadillac Team

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