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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

June 20, 2018

Expectations Exceeded I had a great car leasing experience due to Joe Latty and Tom Dexter. Joe listened to all my car needs and provided me with the perfect vehicle. He ne More

by ladylearn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 21, 2018 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Joe and Tom were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The McDonald GMC-Cadillac Team

June 19, 2018

McDonald experience This is our fourth or fifth lease with Art Neil and each time he worked out a great deal. He gave us several options and did not pressure is. We have More

by BillyD2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj, Art Neil
Jun 19, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this wonderful feedback, Billy! We're so glad you came back to see us for your next car. It's fantastic to know Art helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Regards, The McDonald GMC-Cadillac Team

June 15, 2018

Fornashnancy@sbcglobal.net Joe was great and very helpful from initial contact through delivery of vehicle. Joe was always in contact and went over and above attention. We will More

by Nancy car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 19, 2018 -

McDonald GMC Cadillac responded

Hello Nancy, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, The McDonald GMC-Cadillac Team

June 15, 2018

Great experience Leon was great so was tom came in for an oil change and decided to look at an xt5. Thanks to everyone who was involved great experience with More

by Kenneth 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

McDonald GMC Cadillac responded

Thank you for leaving this remarkable feedback, Kenneth. We appreciate your comments and are happy to hear that Leon was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, The McDonald GMC-Cadillac Team

June 15, 2018

❤️ mc Donald GMC We have used mc Donald gmc befor and have referred a few family and friends. They treat us well and are very helpful and friendly. More

by Jimdandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 19, 2018 -

McDonald GMC Cadillac responded

Jim, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Thanks again, The McDonald GMC-Cadillac Team

June 15, 2018

Review of truck purchase We were looking for a new truck with lots of criteria. Martin and Tom took the time to sit down with us and find the truck of our dreams. More

by Jbob818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

McDonald GMC Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Martin and Tom. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. All the best, The McDonald GMC-Cadillac Team

June 15, 2018

Purchase of an Aztek I was met at the door by my sales representative Bill. He had the vehicle ready for a comprehensive test drive that would have revealed any flaws in t More

by HappyAztecDay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie who handled the paper was cordial and efficient.
Jun 15, 2018 -

McDonald GMC Cadillac responded

What an enjoyable review to read!  It is reassuring to know Bill provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, The McDonald GMC-Cadillac Team

June 14, 2018

Very helpful and friendly The sales rep was very helpful and very friendly. Very knowledgeable about the car that I was looking at and got me a good loan. More

by colossus66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, The McDonald GMC-Cadillac Team

June 14, 2018

5 stars all day. Neil was an awesome salesman and i would recommend him to all of my friend, actually all of them guys over their are really good friendly people. More

by jamesl2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Gammon
Jun 15, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review, James! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Neil and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Take care, The McDonald GMC-Cadillac Team

June 14, 2018

Great Met up with marteen from years ago. He’s a great person and great dealer. I Will recommend him to all my friends and family. More

by Classof2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RW Ezzeddine
Jun 15, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next car. It's fantastic to know Marteen helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving, The McDonald GMC-Cadillac Team

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