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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

August 27, 2018

Great experience. The peopl were very nice and had a lot of knowledge about the vehicles I was looking for. They helped me find exactly what I wanted and did it with p More

by MelKais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, STAFA ALOGAIDI
Aug 29, 2018 -

McDonald GMC Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, The McDonald GMC-Cadillac Team

August 27, 2018

Excellent My experience with McDonald as well as my sales person Stafa Alogaidi was wonderful and they went over and Beyond their call of duty. Thank you so m More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odis , STAFA ALOGAIDI
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thank you Jen, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. Thanks again, The McDonald GMC-Cadillac Team

August 27, 2018

Professional, curtious, smooth transaction Mcdonald was very professional in my truck transaction. They kept me informed throughout the process. The closing on my vechicle was smooth and fast More

by surfinus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, The McDonald GMC-Cadillac Team

August 25, 2018

Great experience! My experience in buying a new vehicle after 20 years was very pleasant, with very helpful, accommodating, and fun staff! I would highly recommend McD More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

McDonald GMC Cadillac responded

Megan, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! All the best, The McDonald GMC-Cadillac Team

August 25, 2018

Everyone was so helpful. Very knowledgeable I would recommend this dealership is so helpful knowledgable. Jason Kibbe, Rick Coombs and Otis Wainwright was awesome. They were so positive and h More

by Wolves0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis Wainwright , JASON KIBBE
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jason, Rick, and the rest of our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best regards, The McDonald GMC-Cadillac Team

August 23, 2018

Fantastic experience with Bob Bob spent hours over multiple days with me and my family to assure that everything was to my liking for my vehicle purchase. He made sure all issues I More

by tschroeder17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mazzara
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thank you so much for your review! Happy customers are our goal and our mission at our dealership, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, The McDonald GMC-Cadillac Team

August 23, 2018

Great Experience They were not pushy, very casual in their approach. Very knowledgeable and flexible to help me through the process. I was very impressed in the proce More

by FireupChips
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thanks again, The McDonald GMC-Cadillac Team

August 21, 2018

fast and easy Came in to the dealership looking for a vertical that was online Jason knew right away what car I was looking for and showed it to me. Rick gave an aw More

by jumpt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : otis, JASON KIBBE
Aug 22, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The McDonald GMC-Cadillac Team

August 21, 2018

Bought a used vehicle Mateen was really helpful and friendly. He tried to find the best deal he could and was fair about it. I would recommend him to anyone I know. More

by Alyssa2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

McDonald GMC Cadillac responded

Hello Alyssa, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Marteen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, The McDonald GMC-Cadillac Team

August 21, 2018

Mcdonald cars Mateen was very helpful. Hea reviewed the car details and recommended a test drive. He was able to answer all qestions. He was available in person a More

by Marge3456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

McDonald GMC Cadillac responded

Marge, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thanks again, The McDonald GMC-Cadillac Team

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