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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

August 30, 2018

Good customer service Leon Washington worked with me over the course of a month, answering my questions. He never put unneeded pressure on the situation which gave me conf More

by JasonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review, Jason! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Leon and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. All the best, The McDonald GMC-Cadillac Team

August 30, 2018

Marteen is the man Visited with my sister and everyone was very friendly and helpful. Any questions we had, they answered and clarified for us. Would definitely recommen More

by TG220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Take care, The McDonald GMC-Cadillac Team

August 29, 2018

Pearl Cadillac We were looking for a used Cadillac and Neil and Rick were great at helping us find exactly what we were looking for! They listened to our needs and w More

by Sm999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Gammon
Aug 30, 2018 -

McDonald GMC Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Neil, Rick, and the rest of the McDonald GMC-Cadillac team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best regards, The McDonald GMC-Cadillac Team

August 29, 2018

First time buyer For a first time buyer & skeptic, i was overwhelmed with the friendliness & knowledge Neil Gammon displayed. My first choice of car was sold. Devastat More

by joshua878812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, Neil Gammon
Aug 30, 2018 -

McDonald GMC Cadillac responded

Joshua, it was a pleasure to read about your first buying experience working with Neil. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Kind regards, The McDonald GMC-Cadillac Team

August 29, 2018

Our 25th anniversary gift Service was VERY good. Martin was very helpful in explaining features of the car. Complimentary lunch was very thoughtful. We will do business here More

by MJLAB05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Thanks again, The McDonald GMC-Cadillac Team

August 28, 2018

New Denali Helped us get it done, for a reasonable price, in one day. We would definitely purchase a new vehicle again for them. Great people to work with. More

by RanVic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The McDonald GMC-Cadillac Team

August 28, 2018

Excellence and care Marteen Luna is hands down the best in customer experience. Great listener and worked hard for my wife and I. My teen kids will be needing cars soon More

by Ktodd3467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RW
Aug 29, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Take care, The McDonald GMC-Cadillac Team

August 28, 2018

Helped me get my truck! I brought in a car for service that I wanted to leave there since it gave me so many problema and take a truck home and Neil helped me pick out a beau More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Gammon
Aug 29, 2018 -

McDonald GMC Cadillac responded

Betsy, thanks for this marvelous review and congratulations on your new car! We are so pleased that Neil able to provide you with such exceptional service. Enjoy your new truck! Best, The McDonald GMC-Cadillac Team

August 27, 2018

New car My family and I Came in looking for a bigger and newer car for my family and Stefan helped us find the perfect fit! Price was right and service was gr More

by Jessa0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STAFA ALOGAIDI
Aug 29, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle Jessa, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Kind regards, The McDonald GMC-Cadillac Team

August 27, 2018

Great experience! We are all around happy with our buying experience. Stars Alogaidi was very friendly and went beyond our expectations to get us into our new truck. We More

by KatelinR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STAFA ALOGAIDI
Aug 29, 2018 -

McDonald GMC Cadillac responded

Katelin, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Stafa went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! All the best, The McDonald GMC-Cadillac Team

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