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McDonald GMC Cadillac

Saginaw, MI

4.9
3,497 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,497 reviews

September 18, 2018

Good Experience Sales associate assisted me in finding what I needed. He wasn’t pushy and he accommodated my wishes. I would definitely recommend my friends and famil More

by Taylo176
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Gammon
Sep 21, 2018 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care, The McDonald GMC-Cadillac Team

September 17, 2018

very helpful and attentive to my needs Stafa did a very good job listening and not just trying to sale me a car...he was very energetic and that matched my personality making it easy to do More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, STAFA ALOGAIDI
Sep 21, 2018 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care, The McDonald GMC-Cadillac Team

September 14, 2018

Friendly and respectful We are so pleased with the friendly and respectful environment and very helpful staff. We had the pleasure of dealing with Henry Bujold who truely pro More

by Ayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

McDonald GMC Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Henry and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Take care, The McDonald GMC-Cadillac Team

September 14, 2018

Best ever...FABULOUS My Mother and I had the most pleasant of experiences in looking for cars. We laughed, joked, teased, and met with the most receptive people. Martin More

by patticm88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd the Finance Manager
Sep 14, 2018 -

McDonald GMC Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! All the best, The McDonald GMC-Cadillac Team

September 14, 2018

Awesome. Neil Gammon was a fantastic salesman. Neil was fantastic since the time we started looking at a truck. He helped us get a truck that we wanted. Otis was fantastic too. More

by Hayley1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis 5 stars also., Neil Gammon
Sep 14, 2018 -

McDonald GMC Cadillac responded

Hayley, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, The McDonald GMC-Cadillac Team

September 14, 2018

very happy Joe Latty did an awesome job, he helped me get the deal that i wanted on my brand new GMC Sierra pick up truck. I also want to thank Rick Coombs for g More

by Greg Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Sep 14, 2018 -

McDonald GMC Cadillac responded

Greg, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, The McDonald GMC-Cadillac Team

September 13, 2018

Great experience Everyone was so nice...my dealer was awesome ..my experience was 5 star..would definitely come back here again...would recommend to everyone I know... More

by Kris1666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RW Ezzeddine, Neil Gammon
Sep 14, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us, Kris! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thanks again, The McDonald GMC-Cadillac Team

September 13, 2018

Truck Joe and Otis were very helpful. I would recommend them to family and friends. Dealahip was clean. Other staff were pleasant Thank you for a good exp More

by Mmahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Wright, Joe Latty
Sep 14, 2018 -

McDonald GMC Cadillac responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe and Otis were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, The McDonald GMC-Cadillac Team

September 12, 2018

Used GMC Denali I got a great deal on a used vehicle. Not too happy with all the "fees" and "add-on's" to the purchase price, but it is what it is. More

by haywoodjablowme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The McDonald GMC-Cadillac Team

September 11, 2018

Defintely recommended! Very professional and helpful. Marteen was very knowledgeable and went the extra mile to make sure we were happy with our purchase and even got us a b More

by Klrusset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

McDonald GMC Cadillac responded

At McDonald GMC-Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, The McDonald GMC-Cadillac Team

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