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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

December 09, 2020

Mr Bill U did a tremendous job on helping me find a car and he found me one better than what I expected thanks Bill More

by Lcanty02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Dec 10, 2020 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team.

December 09, 2020

Yes I would definitely come back I was referred by the cousin Courtney Thank you for your help Mr.M Luna.Cynthia Herron Great job More

by Cte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

December 08, 2020

I think Plil did a Great job with the sale of my truck . He is young and has a lot potential.He opens up conversation very well and makes the customer feel comfortable with decision to by a new car. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Duby
Dec 10, 2020 -

McDonald GMC Cadillac responded

Thank you for your great review, JD! We're glad to have Philon our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team.

December 04, 2020

Dealership was clean and they had protective shields in place with all sales member. Everyone was very freandly. Anthony Stricker was grate to deal with and answered all my questions about the new car and More

by cgauthier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Robinson, Anthony Stricker
Dec 08, 2020 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team.

November 25, 2020

she was awesome , she got me in and out , she was 100% professional.. ilove my car it’s everything I could imagine .. thank you so much More

by Carniecia20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Gatzke
Dec 01, 2020 -

McDonald GMC Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The McDonald GMC Cadillac Team.

November 25, 2020

Marteen Luna helped us out by coming outside immediately and gave us the best deal on a Ford Taurus. He used his years of knowledge to help us make the best decision for ourselves. More

by film4thesoul123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, The McDonald GMC Cadillac Team.

November 24, 2020

AJ was great to work with. His service was exceptional and I would highly recommend him if you are looking for a new vehicle! Finally found the vehicle of my dreams and AJ made it happen! 😊 MC Donald d More

by Mreed
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis Wainwright, Kelly Blackmer
Dec 01, 2020 -

McDonald GMC Cadillac responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that AJ was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Best, The McDonald GMC Cadillac Team.

November 20, 2020

This dealership to worked for almost 2 weeks to find the truck that I wanted To fit my needs. They went above and beyond at delivery time and showed me every option that my vehicle had. My salesman Martin h More

by Shani9694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

McDonald GMC Cadillac responded

Shani, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The McDonald GMC Cadillac Team.

November 20, 2020

Top notch sales dept. Marteen was the most helpful and professional salesperson we’ve ever dealt with. Very happy with purchase. Will recommend for sure. More

by valtaghon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad to have Marteen on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC Cadillac Team.

November 20, 2020

Marteen was awesome. Fastest we've ever bought a vehicle. The dealership has everything competitively priced and they make the process seamless. Thanks Marteen and McDonald GMC Cadillac. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

McDonald GMC Cadillac responded

Hello Jon, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Marteen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, The McDonald GMC Cadillac Team.

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